2 of 2 2nd Line Engineer Jobs in West Yorkshire

A well-established Managed Service Provider that supports a wide range of clients across different sectors is looking for a 2nd Line Support Engineer to strengthen their growing function. Along with a salary of £30,000 per annum, you will receive a comprehensive benefits package, hybrid working, ongoing training and development and clear progression pathways … within the business. What youll be doing as 2nd Line Support Engineer: You'll play a key role in delivering high-quality technical support, resolving escalated issues, and ensuring service levels are consistently met. You'll work closely with the wider Service Desk team, contributing to service improvement initiatives and supporting junior colleagues when required. … The role requires someone comfortable working late shifts from Monday to Friday, providing essential cover for key client operations. Were looking for a 2nd Line Support Engineer with: Strong experience in a 2nd Line or similar support role Proficiency in Windows Server, Active Directory, and Office 365 Background working on a Service More ❯

Job Title: 2nd Line IT Support Engineer Location: Huddersfield Salary:£28,000 - £35,000 Join a fast-paced, customer-focused IT Managed Services Provider (MSP) that delivers industry-leading IT support and technical solutions to a broad range of clients. We're seeking a skilled 2nd Line Engineer to strengthen … our Service Delivery team and help our clients achieve seamless IT performance. About the Role: As a 2nd Line Engineer, you will play a key role in resolving escalated technical issues, assisting in project delivery, and maintaining client infrastructure across both on-premise and cloud environments. You'll collaborate with 1st and 3rd line … and budget, following best practices Configure, install, and document IT hardware (e.g., servers, firewalls, laptops) Maintain and update system documentation and change logs Escalate complex issues to 3rd line support when necessary Support technologies including Windows Server, Microsoft 365, Azure, VMware/Hyper-V, ESET, SonicWall, and Meraki Identify sales opportunities and liaise with account managers Skills and More ❯