9 of 9 2nd Line Engineer Jobs in Yorkshire

Social network you want to login/join with: 2nd Line Support Engineer, sheffield, south yorkshire col-narrow-left Client: Location: sheffield, south yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: EXCITING OPPORTUNITY FOR A 2ND … culture Clear pathways for technical development and certification Flexible working options and shift patterns Access to industry training and mentorship Modern office environment with the latest tools and tech 2ND LINE SUPPORT ENGINEER ROLE: As a 2nd Line Support Engineer, you will be a vital part of the technical support … key systems and services. This role requires strong problem-solving abilities and excellent communication skills, as you will regularly collaborate with internal teams and end users. KEY RESPONSIBILITIES: Provide 2nd line support for escalated technical issues Troubleshoot and resolve issues related to Windows Server, Active Directory, Office 365, and associated technologies Perform user administration and systems maintenance More ❯

Role: 2nd Line Support Engineer Location: Doncaster 3 days p/week onsite - you must be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2nd Line Support Engineer for a busy environment. You'll be the … escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st … line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience More ❯

Role: 2nd Line Support Engineer Location: Doncaster 3 days p/week onsite - you must be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2nd Line Support Engineer for a busy environment. You'll be the … escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st … line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience More ❯

Social network you want to login/join with: Role: 2nd Line Support Engineer Location: Doncaster 3 days p/week onsite - you must be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2nd Line Support Engineer for a busy environment. You'll be the escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who’s sharp on detail, calm under pressure, and comfortable … with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met More ❯

2nd Line Engineer - Sheffield ( 4 days per week onsite, 1 day per week WFH) Up to £40,000 PA IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis. You will be responsible for logging, diagnosing … and resolving issues with various hardware and software packages. This role involves providing technical support to 1st line IT support technicians, other IT functions, and external vendors, ensuring continuous high-level support across the business. Key Responsibilities: * Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face * Prioritise … and manage workflow through the ITSM system (ServiceNow) * Conduct on-site technical investigations and escalate issues to ensure timely resolution * Collaborate with IT team members and support 1st and 2nd line IT teams * Install, update, maintain, and support various software packages and hardware * Perform Active Directory administration and deploy software via Endpoint Manager * Support SIP/VOIP More ❯

2nd Line IT Support Engineer (x2) – Contract Role Location: Harrogate, North Yorkshire Contract: July 2025 – May 2026 Type: Full-time, On-site Rate: Competitive (Inside IR35) A well-established public sector organisation in the Harrogate area is seeking two experienced 2nd Line IT Support Engineers to join its internal IT team on … provide vital support across a busy IT environment, ensuring the smooth running of end-user systems, infrastructure, and essential services across multiple clinical and administrative teams. Key Responsibilities: Provide 2nd line technical support across desktop, laptop, and mobile hardware Troubleshoot and resolve incidents related to Windows 10/11, Microsoft 365, and Active Directory Respond to and … management Provide on-site support across departments, including occasional ward or clinic environments Document resolutions and contribute to service improvement and process refinement Ideal Candidate: Proven experience in a 2nd line IT support or desktop engineering role Strong knowledge of Microsoft technologies: Windows OS, Office 365, Active Directory Confident in managing user accounts, troubleshooting hardware, and resolving More ❯

2nd Line IT Support Engineer (x2) – Contract Role Location: Harrogate, North Yorkshire Contract: July 2025 – May 2026 Type: Full-time, On-site Rate: Competitive (Inside IR35) A well-established public sector organisation in the Harrogate area is seeking two experienced 2nd Line IT Support Engineers to join its internal IT team on … provide vital support across a busy IT environment, ensuring the smooth running of end-user systems, infrastructure, and essential services across multiple clinical and administrative teams. Key Responsibilities: Provide 2nd line technical support across desktop, laptop, and mobile hardware Troubleshoot and resolve incidents related to Windows 10/11, Microsoft 365, and Active Directory Respond to and … management Provide on-site support across departments, including occasional ward or clinic environments Document resolutions and contribute to service improvement and process refinement Ideal Candidate: Proven experience in a 2nd line IT support or desktop engineering role Strong knowledge of Microsoft technologies: Windows OS, Office 365, Active Directory Confident in managing user accounts, troubleshooting hardware, and resolving More ❯

on the journey from good to great. Main Responsibilities: Technical Support: Handling technical issues that require deeper technical expertise, including troubleshooting software, hardware, and network problems that first-line support could not resolve. Incident Management: Managing ongoing technical issues, tracking their resolution progress, and ensuring they are resolved within agreed service levels using our ServiceDesk. Essential understanding of … the systems and software in use. To help and make suggestions on the types of technologies used to assist students and staff on campus Working closely with first-line support analyst to understand the issues at hand and collaborating with third-line support or technical teams when necessary. Performing regular maintenance checks on IT systems, monitoring … to improve overall service efficiency. Providing clear and effective communication with users throughout the problem resolution process, including instructing them on steps to mitigate or resolve issues. Implementing Solutions: 2nd line support engineers will also be involved in deploying and configuring hardware, installing software updates, and applying patches to resolve security vulnerabilities. Continuous Improvement: Contributing to the More ❯

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software More ❯