6 of 6 2nd Line Engineer Jobs in Yorkshire

2nd line help desk Doncaster, on site Full time, Permanent. £24,000 - £28,000 (DOE) 4 day working week The 2nd Line Help Desk Engineer will take ownership of more complex incidents escalated from 1st Line, perform deeper diagnostics, manage escalations, undertake projects, and ensure our clients’ IT infrastructure remains … with alternating Mondays/Fridays off Enhanced maternity and paternity Free on-site parking Casual dress Sick pay Access to SmartHealth Regular team events and social gatherings As a 2nd line help desk engineer, you will be responsible for: Handle escalated 2nd line support incidents, including troubleshooting server systems, networks, telephony, security … Provide occasional onsite support when required. Deliver excellent customer experience and maintain professional client relationships. The ideal candidate will be: Proven experience (typically 2-4+ years) in a 2nd line support or infrastructure support role (ideally in an MSP environment). Strong technical knowledge of Windows Server (2016/2019/2022), Active Directory, Azure, Microsoft More ❯

1st/2nd Line IT Support Engineer–Leeds–£28,000 - Great Opportunity! An established and forward-thinking IT services provider based in Leeds is looking for a talented 1st/2nd Line IT Support Engineer to join their growing technical team. This is a great opportunity for someone who’s … providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft … systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line IT Support role, ideally within an MSP background Strong knowledge of Microsoft 365, Windows 10/11, Active Directory, and basic networking Excellent problem-solving and More ❯

2nd Line Support Engineer – IT MSP Client The 2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint and other cloud technologies. Key Duties/Responsibilities IT … with the Service Desk Manager to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently Escalate service requests that require 3rd line and field service engineer level support Key Technical Background Office 365 Exchange SharePoint Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s More ❯

Second Line End User Support- Sheffield City Centre (On-site)£200-£250 per day- 3-month contract -Immediate start Are you an experienced IT support professional who thrives on solving complex technical challenges? We're looking for a hands-on Second Line Support Contractor to help deliver fast, effective technical support to around 500 users across … closely with Service Desk, Desktop Support, and Technical Services colleagues to reduce a backlog of service requests and incidents. What You'll Be Doing Diagnose and resolve second-line incidents and service requests. Fix access and configuration issues across key systems, including SharePoint, Hive, and Microsoft 365. Troubleshoot connectivity problems (Wi-Fi, VPN, docking stations). Provide expert … users. Enrol and manage laptops and mobile devices in Microsoft Intune. Support hardware setup - from monitor swaps to cable management. What You'll Bring Proven experience in second-line desktop or field support . Strong hands-on knowledge of: Microsoft 365 (Teams, OneDrive, SharePoint, Outlook, Power BI) Microsoft Entra ID/Azure AD Microsoft Intune (device & mobile management More ❯

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software More ❯

We are looking for an experienced Level 2 Service Desk Engineer who is looking to join a well-established and growing IT provider. Role Level 2 Service Desk Analyst/Engineer Location Barnsley with some local travel (Driver’s licence required) Flexible WFH options also. Salary £27k - £29k with full expenses – overtime & out of hours pay … and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the Leve 2 Service Desk Engineer within the UK Technical function Provide excellent support to IT users within the extensive customer base Work with a variety of technologies to provide exceptional service At times there will be a More ❯