1 of 1 2nd Line Engineer Jobs in Winchester

ensure ongoing customer communication is maintained. Resolution of calls ranging from simple password resets to complex server queries. Escalation of calls to 3rd Line Team as necessary. To work as part of a close-knit and highly skilled team of Engineers. Provide excellent customer service. Work with other … internal teams (3rd Line Technical Delivery Teams, Development, Projects, etc.) Perform software builds/re-builds on PCs and laptops as required. Fix hardware faults and install upgrades to client hardware. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank ...