10 of 10 2nd Line Engineer Jobs in the East Midlands

IT Support Analyst (1st/2nd Line) Location: Derby Salary: £25,000 - £28,000 Type: Permanent, Full-Time A growing organisation in the Midlands is looking to add an experienced 1st/2nd Line IT Support Analyst to their internal IT team. The business is investing heavily in modernising its technology stack, and this … experience, and the chance to build their technical skill set in a modern environment. The Role You'll be part of a small, friendly support team providing 1st and 2nd line support across the organisation. You'll handle a mix of tickets, device builds, user admin and small project work as the business continues upgrading systems and … improving processes. Key Responsibilities Provide 1st & 2nd line support across desktops, laptops, mobile devices and applications Troubleshoot Windows 10/11, Microsoft 365 apps (Teams, OneDrive, Exchange Online) Manage tickets and resolve issues within agreed SLAs Administer Active Directory/Entra ID (user accounts, groups, permissions) Support basic networking (DNS, DHCP, Wi-Fi, connectivity issues) Deploy and More ❯

Job Title: 2nd Line IT Support Engineer Location: Lincoln Salary: Up to £35,000 + benefits Are you an experienced 2nd Line IT Engineer looking to take the next step in your career? We're working with a growing IT services provider in Lincoln that is looking for a skilled … and new system implementations. Maintain accurate documentation of incidents, changes, and client environments. Deliver excellent customer service, building strong client relationships. What You'll Bring Previous experience in a 2nd Line IT Support role , ideally within a Managed Services or IT Services environment. Strong knowledge of Microsoft technologies (Windows OS, Windows Server, O365, Active Directory). Experience … problem-solving. Strong communication skills with the ability to explain technical issues clearly. Full UK driving licence (occasional client travel may be required). If you're a motivated 2nd Line IT Engineer who thrives in a varied role and is looking to progress your career with a forward-thinking IT services provider, we'd More ❯

Salary: £30,000-£35,000 Location : Northampton (On-Site) Employment Type : Full-Time, Permanent Are you an experienced 2nd Line Engineer looking to take the next step in your career? Do you enjoy working in a fast-paced MSP environment where no two days are the same? We're looking for a proactive, customer-focused … IT professional to join our growing team in Northampton. About the Role As a 2nd Line Support Engineer, you'll be responsible for delivering high-quality technical support to a diverse client base. You'll handle escalations from the 1st line team, troubleshoot complex issues, and play a key role in maintaining and … improving our clients' IT environments. Key Responsibilities Provide 2nd line technical support across Windows, Microsoft 365, networking, and common MSP toolsets Diagnose and resolve escalated incidents and service requests Assist with project work, deployments, and system upgrades Maintain accurate documentation and ticket updates Collaborate with the wider technical team to deliver exceptional service to clients Support on More ❯

Elevation Recruitment Group are looking for an experienced 2nd Line Support Engineer to join our client, a Managed Service Provider (MSP) team on a contract basis. You will provide advanced technical support to our clients, ensuring timely resolution of escalated issues and maintaining high service standards. This role is due to growth, and you need … is a hybrid position, and there will be times when you’ll need to provide on-site support from the Chesterfield office or at customer sites. Responsibilities of the 2nd Line Support Engineer: Incident & Problem Management: Handle escalated tickets from 1st Line support and resolve complex technical issues. Diagnose and troubleshoot hardware, software … 3rd Line engineers and vendors for complex issues. Provide feedback to improve processes and service delivery. Skills & Experience required: At least 2 years proven experience in a 2nd Line support role within an MSP environment. Strong knowledge of: Windows Server Virtual Environments (VMWare) SQL Server MS Windows Networking LAN, WAN, VPN and Wireless Active Directory More ❯

Elevation Recruitment Group are looking for an experienced 2nd Line Support Engineer to join our client, a Managed Service Provider (MSP) team on a contract basis. You will provide advanced technical support to our clients, ensuring timely resolution of escalated issues and maintaining high service standards. This role is due to growth, and you need … is a hybrid position, and there will be times when you'll need to provide on-site support from the Chesterfield office or at customer sites. Responsibilities of the 2nd Line Support Engineer: Incident & Problem Management: Handle escalated tickets from 1st Line support and resolve complex technical issues. Diagnose and troubleshoot hardware, software … 3rd Line engineers and vendors for complex issues. Provide feedback to improve processes and service delivery. Skills & Experience required: At least 2 years proven experience in a 2nd Line support role within an MSP environment. Strong knowledge of: Windows Server Virtual Environments (VMWare) SQL Server MS Windows Networking LAN, WAN, VPN and Wireless Active Directory More ❯

Job Title: 2nd Line IT Support Engineer Location: Lincoln Salary: Up to £35,000 + benefits Are you an experienced 2nd Line IT Engineer looking to take the next step in your career? We're working with a growing IT services provider in Lincoln that is looking for a skilled … and customer-focused engineer to join their team click apply for full job details More ❯

2nd Line Engineer - up to £32K - Office Based Lacking progression opportunities in your current role and keen for career progression? From day one, you will be assisting this leading healthcare organisation in a handful of projects including migrations from on-prem to 365 tenants, and migrations from Windows 10 to 11. This is a practical … opportunities For further details and to apply, please send your up to date CV to peter.hutchins @ circlerecruitment.com for a confidential chat. Key words: IT Infrastructure, IT Support, IT Engineer Windows Server, Office 365, Azure, Intune, Network, networking Commutable from Northampton, Milton Keynes, Wellingborough, Daventry, Bedford, Kettering, Corby Circle Recruitment is acting as an Employment Agency in relation to More ❯

2nd Line Engineer - up to £32K - Office Based Lacking progression opportunities in your current role and keen for career progression? From day one, you will be assisting this leading healthcare organisation in a handful of projects including migrations from on-prem to 365 tenants, and migrations from Windows 10 to 11 click apply for full More ❯

Salary: £30,000-£35,000 Location : Northampton (On-Site) Employment Type : Full-Time, Permanent Are you an experienced 2nd Line Engineer looking to take the next step in your career? Do you enjoy working in a fast-paced MSP environment where no two days are the same? We're looking for a proactive, customer-focused More ❯

My client based in Nottingham has an urgent requirement for an IT Support Engineer to join on an initial 4 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging More ❯