1 to 25 of 82 2nd Line Engineer Jobs in England

Support Analyst, Support Engineer, 2nd line, Office 365, Active Directory, Hybrid, COR7256 We’re looking for a 2nd line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great opportunity for an experienced 2nd Line Engineer looking for a fresh challenge … or a 1st/2nd Line Engineer looking to take the next step in their career. The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 2nd line technical support to over 50 sites, troubleshooting desktop, server and network issues. This is a varied position and would suit a dynamic 2nd line Support Engineer, who enjoys getting stuck in! The Company This industry giant are a true force to be reckoned with, delivering exceptional enterprise-level technical support and services to More ❯

2nd Line Support Engineer Up to £35,000 DOE London - Hybrid working (4 days onsite/in office, 1 day remote after passing probation) This role is a client facing role and you will be required to go to client sites around London. I am recruiting in London for multiple 2nd Line Support Engineers for a leading IT Managed Service Provider (MSP).The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career, along with a upbeat personilaty and As a 2nd Line … management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. 2nd Line Support Engineer Benefits: Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm More ❯

2nd Line Support Engineer Up to £35,000 DOE London - Hybrid working (4 days onsite/in office, 1 day remote after passing probation) This role is a client facing role and you will be required to go to client sites around London. I am recruiting in London for multiple 2nd Line Support Engineers for a leading IT Managed Service Provider (MSP). The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career, along with a upbeat personilaty and As a 2nd Line … management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. 2nd Line Support Engineer Benefits: Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm More ❯

2nd Line Engineer - MSP, Windows, Cloud Birmingham - 30,000 - 34,000 + Benefits Applause IT are working with a growing MSP in who are on the lookout for a 2nd Line Engineer with solid experience within a Microsoft tech stack and having prior experience in a managed service environment. The … chosen 2nd Line Engineer will assume the role of delivering technical assistance to our clients. This entails tasks such as diagnosing and resolving issues, setting up and configuring hardware and software, overseeing user and device management, addressing technical queries, and resolving problems. It is also essential to escalate support tickets through our service desk to … guarantee prompt issue resolution. The successful 2nd Line Engineer should have experience and exposure with the following: MSP Background, with the ability to multi-task and prioritise accordingly. Strong knowledge of Windows 10/11, Windows Server (Apply online only), Office 365, SCCM (or similar) Active Directory Great communication skills, with great problem-solving abilities More ❯

2nd Line Engineer - MSP, Windows, Cloud Birmingham - £30,000 - £34,000 + Benefits Applause IT are working with a growing MSP in who are on the lookout for a 2nd Line Engineer with solid experience within a Microsoft tech stack and having prior experience in a managed service environment. The … chosen 2nd Line Engineer will assume the role of delivering technical assistance to our clients. This entails tasks such as diagnosing and resolving issues, setting up and configuring hardware and software, overseeing user and device management, addressing technical queries, and resolving problems. It is also essential to escalate support tickets through our service desk to … guarantee prompt issue resolution. The successful 2nd Line Engineer should have experience and exposure with the following: MSP Background, with the ability to multi-task and prioritise accordingly. Strong knowledge of Windows 10/11, Windows Server (Apply online only), Office 365, SCCM (or similar) Active Directory Great communication skills, with great problem-solving abilities More ❯

2nd Line Engineer - DevOps Remote or Hybrid We are seeking a motivated and enthusiastic 2nd Line Engineer to join our clients growing technology team with a plan to increase their skillset in a DevOps environment. This position is designed for individuals looking to develop a career in DevOps through hands … on experience, structured mentoring, and real-world exposure to cloud and on-premise environments. As a 2nd Line Engineer, you will work under the guidance of the Lead DevOps Engineer to assist in automating, deploying, and maintaining development and production environments. You’ll support development teams by helping manage infrastructure, build and release … and on-premise virtual environments. Work towards an understanding of secure deployment practices and basic DevSecOps principles. What We’re Looking For: Minimum of 2 years’ experience in a 2nd line ICT support or equivalent infrastructure role. Exposure to enterprise infrastructure environments including servers, networks, and virtualisation. Experience supporting Windows environments; exposure to Linux-based systems is More ❯

Senior 2nd Line Engineer (Progression to 3rd Line) HQ: Gloucester/Hybrid About the Company My client is a growing, fast-paced Managed Service Provider (MSP) delivering IT support, cloud solutions, and infrastructure projects to a wide range of clients across the UK. The team thrives on collaboration, learning, and solving real-world … technical problems with a people-first approach. We're looking for a 2nd Line Engineer whos ready for that next step someone with the drive and capability to progress into a 3rd Line/Senior Engineer role, with full support and development along the way. The Opportunity This is an ideal … role for a technically strong 2nd Line Engineer who wants to deepen their skills and step into more advanced project work, escalations, and architecture discussions. Youll work alongside experienced 3rd line engineers and have access to structured development, hands-on mentoring, and real progression opportunities all while supporting a variety of clients and More ❯

2nd Line Support Engineer £30000 GBP Bonus Onsite WORKING Location: Fareham, Portsmouth, South East - United Kingdom Type: Permanent 2nd Line Support Engineer Location: Fareham (On-Site, Monday to Friday) Salary: £30,000 Security Clearance: SC required The Opportunity: A fantastic opportunity has arisen for an enthusiastic and motivated 2nd … to join a growing IT support team based on-site in Fareham, providing service desk and infrastructure support for a major defence education facility. Key Responsibilities of a 2nd Line Support Engineer: Respond to and resolve Service Desk tickets in line with SLAs and internal procedures Provide support for Windows 10, Windows … holidays Private medical insurance Double-matched pension scheme (5% employee/10% employer) For more information, please apply below or contact me directly. Reference: AMC/SCA/SLS 2nd Line Support Engineer Reference: AMC/SCA/SLS Postcode: PO13 #shca More ❯

2nd Line Engineer (Service Desk Support) £32,000 GBP Bonus Onsite WORKING Location: Guildford, South East - United Kingdom Type: Permanent Role: 2nd Line Support Engineer (Service Desk Support) Work Type & Location: Fareham - On-site, 5 days a week Role Type: Permanent Start Date: ASAP Must hold active SC or be … eligible* We're looking for a 2nd Line Support Engineer to join a growing technical support team in Fareham . This is a fully on-site role, ideal for someone with a good understanding of IT support who's looking to build a career in infrastructure, desktop, and service desk support within a structured and … and occasional project work. This is a great opportunity to grow your technical skills with access to Udemy courses , hands-on experience, and clear internal progression pathways. As a 2nd Line Support Engineer, you will: Provide support to users, log and resolve service desk calls in line with SLAs. Deploy and maintain desktop More ❯

1st/2nd Line Onsite Support Engineer - Managed Services Office 365, Windows, Windows Server, Networking, Active Directory, Backup, Firewall, Anti-virus, Backup My client is a leading and expanding IT Managed Services provider that have an opportunity for a dedicated 1st/2nd Line Onsite Support Engineer at one of … their client sites. As 1st/2nd Line Onsite Support Engineer you will have a broad range of technical skills across 1st and some 2nd line support including tech such as Office 365, Windows, Windows Server, Networking, Active Directory, Backup, Firewall, Anti-virus, Backup, alongside your technical skill set you will be … customer service and support to a key client. You will be the face and the name of the company on this client site. Fabulous opportunity for a 1st/2nd Line Onsite Support Engineer to work for a fast growing MSP where they can offer genuine opportunities for growth and development. The role will require More ❯

Select how often (in days) to receive an alert: 2nd Line Engineer - Mobile Device Management (MDM) Location: UK - Hatfield, UK - Milton Keynes, UK - Nottingham Job-ID: 214344 Contract type: Standard Business Unit: Information Technology Life on the team 2nd Line Engineer - Mobile Device Management Location: Hatfield/Milton Keynes/… deviations. Delivered through a structured, project-based model, the service ensures a secure, scalable, and consistent device estate tailored to meet customer requirements. What you'll do As a 2nd Line Mobile Device Management Analyst, you will support the mobile operating system environment and managed service customer. Mobile device support is delivered using cloud-based management tools … of mobile automation tools, and a commitment to supporting the end-user mobile estate. What you'll need The ideal candidate will have several years of experience in a 2nd line support role, with knowledge in mobile endpoint management and cloud technologies. Essential skills include: Proven experience in a 2nd line support mobile endpoint More ❯

Select how often (in days) to receive an alert: 2nd Line Engineer - Mobile Device Management (MDM) Location: UK - Hatfield, UK - Milton Keynes, UK - Nottingham Job-ID: 214344 Contract type: Standard Business Unit: Information Technology Life on the team 2nd Line Engineer - Mobile Device Management Location: Hatfield/Milton Keynes/… deviations. Delivered through a structured, project-based model, the service ensures a secure, scalable, and consistent device estate tailored to meet customer requirements. What you'll do As a 2nd Line Mobile Device Management Analyst, you will support the mobile operating system environment and managed service customer. Mobile device support is delivered using cloud-based management tools … of mobile automation tools, and a commitment to supporting the end-user mobile estate. What you'll need The ideal candidate will have several years of experience in a 2nd line support role, with knowledge in mobile endpoint management and cloud technologies. Essential skills include: Proven experience in a 2nd line support mobile endpoint More ❯

Select how often (in days) to receive an alert: 2nd Line Engineer - Mobile Device Management (MDM) Location: UK - Hatfield, UK - Milton Keynes, UK - Nottingham Job-ID: 214344 Contract type: Standard Business Unit: Information Technology Life on the team 2nd Line Engineer - Mobile Device Management Location: Hatfield/Milton Keynes/… deviations. Delivered through a structured, project-based model, the service ensures a secure, scalable, and consistent device estate tailored to meet customer requirements. What you'll do As a 2nd Line Mobile Device Management Analyst, you will support the mobile operating system environment and managed service customer. Mobile device support is delivered using cloud-based management tools … of mobile automation tools, and a commitment to supporting the end-user mobile estate. What you'll need The ideal candidate will have several years of experience in a 2nd line support role, with knowledge in mobile endpoint management and cloud technologies. Essential skills include: Proven experience in a 2nd line support mobile endpoint More ❯

2nd Line Support Engineer £28,000 - 32,000 GBP Onsite WORKING Location: Fareham, Portsmouth, South East - United Kingdom Type: Permanent 2nd Line Support Engineer Location: Fareham (Full-time on-site) Salary: Circa £30,000 + Up to 5% Bonus + Training & Career Progression A fantastic opportunity has arisen for an … office-based position with excellent opportunities to grow into more senior technical or project-focused roles - the vacancy has become available due to internal promotion. The Role: As a 2nd Line Engineer, the successful candidate will provide technical support to users and systems across a secure site, responding to service desk tickets, deploying software, resolving … site delivering essential training for UK defence personnel For further information, feel free to reach me at 02895213213, or simply apply! Reference: AMC/RKI Reference: AMC/RKI - 2nd Line Support Engineer Postcode: PO13 #riki More ❯

2nd Line Support EngineerLondonBoutique MSP Up to £45K + Benefits | London 2nd Line Support Engineer in London - Are you a capable and confident 2nd Line Support Engineer looking for greater technical variety and the chance to step up to 3rd line project work over time … engineers, and helping shape technical solutions. There's a clear progression route for those keen to step into 3rd line and lead project work. Key Responsibilities: Provide 2nd line support across a broad IT environment (hardware/software/networking) Mentor and assist junior team members Handle escalations from 1st line and resolve … complex technical issues Assist in project planning and implementation Requirements: Proven experience in a 2nd line or technical service desk environment Strong troubleshooting skills across desktop, server, and networking issues Excellent communication skills and a proactive mindset Customer-centric attitude and ability to work well in a team Commercial experience in an MSP environment (ideal) MCSE or More ❯

2nd Line Technical Engineer - M365, Sophos - Cornwall- £30k - £36k Are you ready to step into a role that is massively backed by training and development? Do you want to be part of an established, growing MSP that will invest into your future? Are you someone who thrives in a fast-paced, client-facing support environment … Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a … strong career path in IT. What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and Firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs More ❯

2nd Line Technical Engineer - M365, Sophos - Cheltenham - £30k - £36k Are you ready to step into a role that is massively backed by training and development? Do you want to be part of an established, growing MSP that will invest into your future? Are you someone who thrives in a fast-paced, client-facing support environment … Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a … strong career path in IT. What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and Firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs More ❯

2nd Line Technical Engineer - M365, Sophos - Coventry - £30k - £36k Are you ready to step into a role that is massively backed by training and development? Do you want to be part of an established, growing MSP that will invest into your future? Are you someone who thrives in a fast-paced, client-facing support environment … Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a … strong career path in IT. What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and Firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs More ❯

Role : 2nd Line IT Engineer Location : Central Southampton (Hybrid) Salary : £32,000 - £37,000 Hybrid Working | Progression into Cloud Infrastructure & Cyber Security | Paid Certifications Are you a confident 2nd Line Engineer ready to take the next step in your IT career? Want to work with a company that offers genuine … with a well-established, fast-growing MSP based in Central Southampton, known for delivering top-tier technical support and transformation projects. Theyre looking for a technically capable and ambitious 2nd Line Engineer to join their growing team. Youll work with a wide variety of technologies and clients while being mentored toward progression into more advanced … architecture and cyber defence. Required Skills: Solid experience with Windows Server, Microsoft 365, networking & firewalls Knowledge of virtualisation (Hyper-V/VMware) & cloud platforms (Azure/AWS) Confident handling 2nd line escalations and working in fast-paced environments Strong communication and a drive to grow technically MSP experience a bonus, but not essential Exclusive Benefits: Competitive Salary More ❯

Support Engineer, 1st/2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st/2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking for their first entry-level role in IT, or an already established … Engineer Role The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company The Support Engineer will join an innovative IT consulting … but you need to be willing to use your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st/2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience with Office365, Windows Server, Active Directory and More ❯

NEW CONTRACT OPPORTUNITY WITH AN ESTABLISHED IT CONSULTANCY FOR A 2ND LINE SUPPORT ENGINEER WITH DV SECURITY CLEARANCE Job Title: DV Cleared 2nd Line Support Engineer Location: Birmingham (On-site) Contract Type: Contract (Inside IR35) Duration: 6 month rolling contract Clearance Required: Active DV (Developed Vetting) Working Pattern: Full-Time … On-Site To apply, email: Daily rate up to £200 Overview: We are seeking a highly skilled 2nd Line Support Engineer with active DV clearance to join our client's team in Birmingham. This is a full-time, on-site role supporting a secure environment and requires a candidate with a strong technical background and … the ability to work under pressure. Key Responsibilities: Provide 2nd line technical support across a secure infrastructure Troubleshoot and resolve hardware, software, and network issues Escalate complex problems to 3rd line or specialist teams where necessary Maintain documentation and update support tickets Support patching, upgrades, and deployments as needed Ensure compliance with security protocols and More ❯

2nd Line Support Engineer Excellent opportunity for an experienced 2nd Line Engineer with MSP experience to join a growing managed service provider delivering high-quality IT support to a broad client base. Full-time, permanent position based in Kent, offering a competitive salary, a range of shift patterns, and excellent … develop professionally and technically. What will you be doing? This is a hands-on, client-facing technical role within a dynamic engineering team. You'll be responsible for delivering 2nd line support across a variety of systems and environments through both remote and on-site service. Responsibilities include: Managing support tickets covering desktop, server, networking, and cloud … Apply... Please apply through this advert or send your CV directly to By applying, you consent to your application being processed and submitted for this vacancy only. KEY SKILLS - 2nd Line Support, MSP, Windows Server, Office 365, VMware, Hyper-V, Networking, VoIP, Azure AD, Intune, Desktop Support, CISCO, Firewalls, Meraki, Client-Facing More ❯

2nd Line Support Engineer – Contract Onsite | Cheltenham Up to £225 per day (Inside) 3-month contract We’re looking for an experienced 2nd Line Support Engineer to join an IT team delivering BAU support across a multi-site environment. You’ll handle a mix of tickets—hardware, software, user access … and desktop issues—escalating where needed but owning most problems through to resolution. What you’ll be doing: • Resolving 2nd line tickets across laptops, desktops, and mobile devices • Managing user access, permissions, and profile issues (Active Directory) • Troubleshooting Windows 10/11, M365, Outlook, and Teams • Supporting printer, network, and basic server-related faults • Logging, updating, and … closing tickets accurately in the ITSM system . What you’ll need: • Proven 2nd line support experience in a busy IT environment • Strong knowledge of Windows OS, M365, AD, and basic networking • Good communication skills and a hands-on, customer-focused approach • Available to work on-site and hit the ground running More ❯

Job Title: 2nd Line IT Support Engineer Location: Huddersfield Salary:£28,000 - £35,000 Join a fast-paced, customer-focused IT Managed Services Provider (MSP) that delivers industry-leading IT support and technical solutions to a broad range of clients. We're seeking a skilled 2nd Line Engineer to strengthen … our Service Delivery team and help our clients achieve seamless IT performance. About the Role: As a 2nd Line Engineer, you will play a key role in resolving escalated technical issues, assisting in project delivery, and maintaining client infrastructure across both on-premise and cloud environments. You'll collaborate with 1st and 3rd line … and budget, following best practices Configure, install, and document IT hardware (e.g., servers, firewalls, laptops) Maintain and update system documentation and change logs Escalate complex issues to 3rd line support when necessary Support technologies including Windows Server, Microsoft 365, Azure, VMware/Hyper-V, ESET, SonicWall, and Meraki Identify sales opportunities and liaise with account managers Skills and More ❯

Role: 2nd Line Service Desk Engineer Location: Reigate Salary: £40,000 (depending on experience) Industry: IT Managed Services Setup: 5 days onsite Are you a passionate 2nd Line Engineer looking to take the next step in your IT career? We're a thriving IT Managed Services Provider based in Eastbourne … and we're looking for an enthusiastic, customer-focused professional to join our dynamic service desk team. What you'll be doing: * Delivering exceptional 2nd line support across a wide range of systems.* Solving technical issues on desktops, servers, networks, and cloud platforms.* Collaborating with 1st and 3rd line teams for seamless problem resolution.* Working … directly with clients, both remotely and on-site. What we're looking for: * Experience in a 2nd line support role (MSP experience a bonus!).* Solid knowledge of Microsoft environments and cloud services (Office 365, Azure).* On prem and Cloud server experience * Virtualisation and Hyper V* Mac OS * SMTP and DNS* Full UK driving license is More ❯