2ndLine IT Support Engineer2ndLine IT Support Engineer – Social Messaging Platform – Horsham, West Sussex (Tech stack: 2ndLine IT Support Engineer, Windows, 1st Line, Windows Server, Office 365, Active Directory, Exchange … Intune, Azure, Microsoft Endpoint Manager, ITIL, Service Desk, Desktop Support, Mobile Device Management, 2ndLine IT Support Engineer) In 2012 our client launched a social messaging platform that has been taking the US by storm. After an extremely successful period our client has decided to … and European markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2ndLine IT Support Engineer (Windows) with strong exposure to 1st line duties and a solid foundation in the More ❯
Job Title: 2ndLineEngineer Location: Chester, Cheshire Salary: £31,000 - £36,000 DOE Our client, a growing IT solutions provider are looking for a 2ndLine MSP Engineer to join their team. Dedicated to delivering exceptional technology and customer … service that offer network management, cybersecurity, cloud solutions, and IT support to SME's across Cheshire and the North West. Day-to-day: Provide 2ndLine IT Support to a range of clients via remote tools, calls and emails Handling escalations from 1st line team … something you are interested in and you have the required skills, then please apply ASAP for immediate consideration. Keywords: IT Support Engineer, 2ndLine IT Support, 2ndLine, Technical Support Engineer, IT Technician, Field Engineer, Technical Support EngineerMore ❯
Hereford, Herefordshire, West Midlands, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
2ndLine Support Engineer Hereford Hybrid 3 days in office, 2 days from home £30,000-£35,000 + 33 Days Holiday + Hybrid Working + Package + Benefits Excellent opportunity for a confident 2ndLine Support Engineer with stakeholder … new into the UK but are very well established across the EU. They are diversifying their team here and are looking to add a 2ndLine Support Engineer on a permanent basis to the team. In this role you will provide 2ndLine … Europe. You'll work 9-5, Monday and Friday, 3 days in the office, 2 from home. The ideal candidate will be a confident 2ndLine Support Engineer with good stakeholder management experience within a commutable radius of Hereford. Candidates must have Windows More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
Job Title: 2ndLineEngineer Location: Newcastle (full-time onsite) Salary: £30,000 - £35,000 Industry: Retail About the Company Our client, a well-established and growing retail organisation based in Newcastle , is seeking an experienced and proactive 2ndLineEngineer … to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a 2ndLineEngineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring the smooth … You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2ndline support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring minimal disruption to business operations. More ❯
Job Title: 2ndLineEngineer Location: Middlesbrough (full-time onsite) Salary: 30,000 - 35,000 Industry: MSP About the Company Our client, a well-established and growing managed service provider based in Middlesbrough , is seeking an experienced and proactive 2ndLineEngineer … to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a 2ndLineEngineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring the smooth … You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2ndline support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring minimal disruption to business operations. More ❯
Job Title: 2ndLineEngineer Location: Middlesbrough (full-time onsite) Salary: £30,000 - £35,000 Industry: MSP About the Company Our client, a well-established and growing managed service provider based in Middlesbrough , is seeking an experienced and proactive 2ndLineEngineer … to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a 2ndLineEngineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring the smooth … You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2ndline support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring minimal disruption to business operations. More ❯
Job Title: 2ndLineEngineer Location: Colchester, Essex (full-time onsite) Salary: £30,000 - £35,000 Industry: Retail About the Company Our client, a well-established and growing retail organisation based in Colchester , is seeking an experienced and proactive 2ndLineEngineer … to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a 2ndLineEngineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring the smooth … You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2ndline support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring minimal disruption to business operations. More ❯
Middlesbrough, North Yorkshire, North East, United Kingdom
In Technology Group Limited
Job Title: 2ndLineEngineer Location: Middlesbrough (full-time onsite) Salary: £30,000 - £35,000 Industry: MSP About the Company Our client, a well-established and growing managed service provider based in Middlesbrough , is seeking an experienced and proactive 2ndLineEngineer … to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a 2ndLineEngineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring the smooth … You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2ndline support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring minimal disruption to business operations. More ❯
2ndLine Support Engineer Hyde Park, London The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde … Azure) and are looking to further leverage Microsoft technologies to support operational efficiencies and our exciting growth plans. We are now looking for a 2ndLine Support Engineer* to join us on a full-time, permanent basis. *Actual role title IT Technical Support Engineer. The … a tangible difference while enjoying a fulfilling and rewarding career, we want to hear from you! The Role You will be responsible for the 2ndline desktop support for numerous sites across our park locations. You will be working on the support and resolution of broad ranging More ❯
2ndLine Support Engineer Hyde Park, London The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde … Azure) and are looking to further leverage Microsoft technologies to support operational efficiencies and our exciting growth plans. We are now looking for a 2ndLine Support Engineer to join us on a full-time, permanent basis. Actual role title IT Technical Support Engineer. The … a tangible difference while enjoying a fulfilling and rewarding career, we want to hear from you! The Role You will be responsible for the 2ndline desktop support for numerous sites across our park locations. You will be working on the support and resolution of broad ranging More ❯
West Sussex, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
2ndLine IT Support Engineer - Horsham - £35,000 - Hybrid After Probation! Role : 2ndLine IT Support Engineer Area : Horsham Salary : £30,000 - £35,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add … an 2ndline support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You … Pension ** Paid for certifications ** Free Parking Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2ndline, secondline, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com 0118 228 6480 07704 160 518 Interviewing More ❯
RG24, Popley, Hampshire, Sherborne St John, United Kingdom Hybrid / WFH Options
DISConsulting IT Ltd
Job Title: 2ndLine IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3rd Line/T3 IT Service Desk Engineer/Project Engineer … where innovation meets exceptional service. Let's shape the future of IT together, one client success story at a time. Responsibilities: Provide 1st and 2ndline support to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and customer onboarding … Work with 2ndline team to triage IT Support requests Provide mentorship and guidance to junior staff (1st line) Complete on-site visits to customers independently Carry out site audits and create technical documentation and knowledge base articles Experience: Proven track record of great IT More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
DISConsulting IT Ltd
Job Title: 2ndLine IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3 rd Line/T3 IT Service Desk Engineer/Project Engineer … where innovation meets exceptional service. Let's shape the future of IT together, one client success story at a time. Responsibilities: Provide 1st and 2ndline support to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and customer onboarding … Work with 2ndline team to triage IT Support requests Provide mentorship and guidance to junior staff (1st line) Complete on-site visits to customers independently Carry out site audits and create technical documentation and knowledge base articles Experience: Proven track record of great IT More ❯
City Of Manchester, Manchester, United Kingdom Hybrid / WFH Options
In Technology Group
Job Title: 1st/2ndLine Support Engineer Location: Manchester City Centre (Office-based) Salary: £25,000 - £32,000 DOE Work Structure: Hybrid after probation (2 days WFH) We're working with a well-established company based in Manchester City Centre, who are looking to … bring on a 1st/2ndLine Support Engineer to support their internal user base of over 200 employees. This is a fantastic opportunity to join a close-knit IT team where you'll get hands-on exposure across a wide range of technologies and … in their day-to-day operations. Responsibilities: Acting as the first point of contact for all IT-related issues and requests Providing 1st and 2ndline support across hardware, software, and network issues Managing tickets and ensuring timely resolution or escalation Supporting a range of devices, applications More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
2ndLine Support Engineer | Bristol | £35,000 DoE Oscar Technology has partnered with a leading MSP in the Bristol area to recruit for a skilled 2ndLine Support Engineer to join their team - this is a hybrid position. Job Description … As a 2ndLine Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. … Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. More ❯
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
2ndLine Support Engineer | Exeter | £35,000 DoE Oscar Technology has partnered with a leading MSP just outside the Exeter area to recruit for a skilled 2ndLine Support Engineer to join their team - this is a hybrid position. Job … Description As a 2ndLine Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer … systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus More ❯
2ndLine NOC Engineer Location - Redruth, Cornwall. Full time on site. £35 - 40k with benefits such as bonus, private health, enhanced pension + more. 4 on, 4 off working pattern. 8-8 shifts (1 week on days, 1 week on nights). This role is … time there will be between 6-10 other engineers on your shift. They currently have 6 x 1st line engineers, 3 x 2ndline engineers 2 x 3rd line engineers and of course a team lead. In this role, you'll be working … at 2ndline, dealing with any escalation that the first line cannot resolve as well as proactive monitoring of the various systems. Some of the systems here are bespoke so it is not expected that you come in and know everything, meaning we are looking More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Hotality IT Solutions Ltd
in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 2ndLineEngineer working 09:00-18:00 weekdays. Your role would include a mixture of some project work and IT … projects or IT support needed: Monday - on the Support desk Tuesday - on the Support desk Wednesday - on the Support desk Thursday - helping out a 2ndLineEngineer on a project Friday - doing a scheduled visit at a hotel a 30 minute drive away There is … an element of On-Call this role and you would join the weekly on-call rota shared with other 2ndLine engineers. You would be expected to offer guidance and resolutions to the 1st and 2ndLine engineers based in the office after hours More ❯
We have an exciting opportunity for a 2ndLine IT Engineer & Team Lead to work for our reputable client based in the Hayes area. MFK Recruitment has successfully recruited 42 candidates for this client within the past 5 years, 31 are still with the company … too! They retain their staff due to the excellent culture and progression opportunities. As the 2ndLine IT Engineer & Team Lead, you will be leading one other IT Technician, you will be hands-on while leading a small team. If you are looking for a … role where you can learn new technologies and utilise your current skills, then this is certainly the role for you! This 2ndLine IT Engineer & Team Lead role comes with genuine progression, my client is extremely interested in candidates who are looking to learn and More ❯
Job Title: 2ndLine Support Engineer Location: Milton Keynes (full-time onsite) S alary: 32,000 - 35,000 DOE + Benefits About the Role We are working with a well-established and rapidly growing Managed Service Provider (MSP) based in Milton Keynes who are looking … for a proactive and technically skilled 2ndLine Support Engineer to join their dynamic support team. This is an exciting opportunity to work with a diverse range of clients across multiple sectors, supporting cutting-edge technologies in a fast-paced, service-driven environment. Key Responsibilities … Provide 2ndline technical support to a broad client base across Microsoft and cloud-based environments. Diagnose and resolve hardware, software, and networking issues escalated from 1st line. Monitor and maintain client systems using RMM tools, ensuring performance and uptime. Escalate complex issues to 3rd lineMore ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
In Technology Group Limited
Job Title: 2ndLine Support Engineer Location: Milton Keynes (full-time onsite) S alary: £32,000 - £35,000 DOE + Benefits About the Role We are working with a well-established and rapidly growing Managed Service Provider (MSP) based in Milton Keynes who are looking … for a proactive and technically skilled 2ndLine Support Engineer to join their dynamic support team. This is an exciting opportunity to work with a diverse range of clients across multiple sectors, supporting cutting-edge technologies in a fast-paced, service-driven environment. Key Responsibilities … Provide 2ndline technical support to a broad client base across Microsoft and cloud-based environments. Diagnose and resolve hardware, software, and networking issues escalated from 1st line. Monitor and maintain client systems using RMM tools, ensuring performance and uptime. Escalate complex issues to 3rd lineMore ❯
Role: 2ndLine Network Engineer Location: London Salary: £35,000 - £40,000 Exciting Opportunity for a 2ndLine Network Engineer in London Are you a skilled Network Engineer with a passion for troubleshooting and resolving technical challenges? Do … have the experience to take your career to the next level? We have an outstanding opportunity just for you! What You'll Do: Provide 2ndline support for network issues, ensuring smooth and efficient resolution. Troubleshoot complex problems and escalate to 3rd line support when … network infrastructure. Engage with clients and internal teams to ensure the highest levels of service. What We're Looking For: Proven experience in a 2ndline network support role. Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPNs). Familiarity with Cisco, Juniper, or other More ❯
IT 2ndLine Support Engineer Oxfordshire - Hybrid £250pd - £300pd - PAYE/Inside IR35 3 Months with possible extension Role Purpose: To provide 2ndline support across a range of IT incidents and service requests, escalating issues outside of the scope of this … role to 3rd line teams and managers accordingly. 2ndline engineers will also be expected to provide guidance and assistance to 1st line colleagues where required. 2ndline engineers should also expect to be involved in physical support requirements for … issues and acting as a backfill for site engineers when needed. Operational Duties: Manage and resolve incidents and service requests escalated by 1st line engineers in a timely manner, further escalating to 3rd line support teams and/or 3rd party support providers where necessary. Provide More ❯
1st & 2ndLine Support - Wakefield Are you a proactive IT professional passionate about user support and technology improvement? We’re looking for a highly capable 1st & 2ndLineEngineer to join our dynamic IT team. In this role, you’ll help drive … part in IT projects and maintenance activities in line with departmental objectives. Required Skills & Experience Minimum 3 years' experience in 1st and 2ndLine IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware … thrive in a fast-paced, collaborative environment and enjoy solving problems while making a real impact, we’d love to hear from you. 1st & 2ndLine Support - Wakefield More ❯
1st & 2ndLine Support - Manchester Are you a proactive IT professional passionate about user support and technology improvement? We’re looking for a highly capable 1st & 2ndLineEngineer to join our dynamic IT team. In this role, you’ll help drive … part in IT projects and maintenance activities in line with departmental objectives. Required Skills & Experience Minimum 3 years' experience in 1st and 2ndLine IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware … thrive in a fast-paced, collaborative environment and enjoy solving problems while making a real impact, we’d love to hear from you. 1st & 2ndLine Support - Manchester More ❯