Greater London, England, United Kingdom Hybrid / WFH Options
Mackenzie Jones
1st/2ndLine - IT Support Engineer - 6 Months Fixed Term. T6/MN/18629. 💰 £40K (Pro Rata) + Benefits Package. 📍 Onsite - During Term Time - South London. Onsite - Working onsite Monday to Friday during term time - flexibility to work from home, or reduced hours … during the school holiday periods. Leading Public School (fee charging) educational provider is seeking to secure a 1st/2ndLine IT Support Engineer - they are also supported by an MSP. The role will support 25+ staff & 80+ students. There could be the potential for … the role to convert to a Permanent position. Role: 1st/2ndLine Support - end user support - maintenance of all the school’s IT systems, network & communications infrastructure on a day-to-day basis. Partner with an external MSP’s on projects & activities - the MSP provide 3rd more »
Job Title: 2ndLine IT Support and Delivery Engineer Location: St Asaph, North Wales Salary: £25,000 - £30,000 Per Annum Job Type: Full-Time, Permanent Working Hours: Monday to Friday - 8 am to 4.30 pm Please note that candidates must live within a commutable … job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2ndLine Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2ndLine Support Engineer, 2ndLine Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2ndLine Support Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, Information more »
City of London, London, United Kingdom Hybrid / WFH Options
ITSS Recruitment
2ndLine IT Support Engineer - Up to 38K - Hybrid (50/50 split) - 2x Overtime - Farringdon, London An exciting new opportunity has become available for a 2ndLine IT Support Engineer within a Microsoft Gold Partnered Managed Service Provider (MSP … in Farringdon, London. We are looking for enthusiastic, passionate 2ndLine IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. Hybrid working … is encouraged with the position only being required in office once a week. 2ndLine IT Support Engineer experience: * Windows Server 2008/2012/2016 * Microsoft Office 365 * Azure Active Directory * Exchange 2007/2010/2013/2016 Server * Active Directory, DNS, DHCP more »
2ndLine IT Support Engineer, Witney, £30,000pa - £35,000pa plus bonus & benefits: An exceptional opportunity has arisen for a 2ndLine IT Support Engineer to join a market leading organisation in Witney. Working in a small team, whose remit … infrastructure technology working closely with the Senior IT Support Engineer and Head of IT. On a day to day basis, the successful 2ndLine IT Support Engineer will be responsible for providing 2ndline response, being a main point of … based work. In this position you would be based in Witney 4 days a week and 1 day in Henley. About you: The successful 2ndLine IT Support Engineer will need previous experience in at least a 1st/2ndline level more »
An experienced 2ndLine Support Engineer with desirably 12 months of experience is needed to join the team at this award-winning IT Support and Hosting Services company based in Cheshire on a full-time basis. Based and working within a busy IT Support office … with all departments of the company and report directly to the Technical Support Manager. The salary is negotiable depending on experience. Key Responsibilities: Provide 2ndline support for all customers via phone, email or face-to-face, and remotely. Provide an escalation point for 1st line … Service Improvement. Create and maintain knowledgebase articles to enable consistency and learning within the team. Required Experience: At least 12 months experience in a 2ndline IT Service Desk role, ideally in an MSP environment, is desirable. Track record of a positive approach to learning. Must have more »
2ndLineEngineer - MSP, Windows, Cloud Coleshill - £30,000 - £38,000 + Benefits Applause IT are working with a growing MSP in who are on the lookout for a 2ndLineEngineer with solid experience within a Microsoft tech stack … and having prior experience in a managed service environment. The chosen 2ndLineEngineer will assume the role of delivering technical assistance to our clients. This entails tasks such as diagnosing and resolving issues, setting up and configuring hardware and software, overseeing user and device … technical queries, and resolving problems. It is also essential to escalate support tickets through our service desk to guarantee prompt issue resolution. The successful 2ndLineEngineer should have experience and exposure with the following: MSP Background, with the ability to multi-task and prioritise more »
Hove, East Sussex, Southwick, West Sussex, United Kingdom
Gold Group
2ndLine Support Engineer £30,000 Hove Area Are you a talented IT professional looking for an exciting opportunity to showcase your skills? We are seeking a proactive and customer-focused 2ndLine Support Engineer to join our client's … table tennis and air hockey. Holiday entitlement increases based on length of service What the role entails: Some of the main duties of the 2ndLine Support Engineer will include: Manage multiple tickets and projects Assisting technical support requests within the team and working on … 2ndline tickets and projects. Keeping the IT documentation up to date Meet and exceed SLAs Ensure good communication to both customers and staff Direct reporting and working closely with the senior management team. This is an office based role. Some onsite works where required. Occasional overtime more »
An experienced 2ndLine IT Support Engineer is needed to join the team at this leading Managed Services Provider supporting IT infrastructures for multiple clients across the region and nationally based in Ringwood, Hampshire, on a full-time basis. The role involves: High-quality tools … and friendly people. Broad experience is valued, especially around managing IT for organisations from 20-500 users and varying needs. Key Responsibilities: As a 2ndlineengineer, you will already have experience with remote analysis of issues, diagnosis and support You'll be expected to … environment Avoids city centre traffic Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous job titles and experience, including; 2ndLine IT Support Engineer, 2ndLine Support, 2ndLine IT Technician, 2ndLinemore »
Birmingham, Coleshill, Warwickshire, United Kingdom
VIQU Limited
2ndLine Support Engineer – Coleshill (West Midlands) £25,000 - £32,000 We’re partnered with a growing IT Managed Service provider based in Coleshill (West Midlands) that is looking to grow their 2ndline team due to growth and further investment. The … successful 2ndlineengineer will join a vibrant and talent team of 12 engineers who operate within a collaborate environment. As the 2ndline support engineer you will be troubleshooting issues with a wide range of customers – this will involve … phone calls/tickets as needed, focusing on 3rd line tickets and activities, and taking on tickets escalated by the 1st/2ndline Infrastructure Technicians. Experience required for the 2ndLineEngineer: Proven experience in a Technical Support Analyst more »
2NDLINE SUPPORT ENGINEER: Opportunity for a 2ndLine Support Engineer (Contract) to join a Global MSP leading the way in Tech in London. Day Rate: £130p/d Inside IR35 Start ASAP 3 Month Contract with Potential Extension Apply … We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an experienced 2ndLine Support Engineer to come on board and hit the ground running providing 2ndLine support for … our client based in London. WHAT WILL YOU BE DOING? As a 2ndLine Support Engineer, you will provide technical support to clients and end users as well as oversee the resolution of complex technical issues escalated from the first line support team. more »
Wigston, Leicestershire, Wigston Parva, United Kingdom
Heritage PS Talent Solutions
2ndline Support Engineer Full Time, Permanent Up to £27,000 - £30,000 PA DOE + Benefits Wigston Leicester Heritage PS Talent Solutions are working on behalf of our client. Heritage PS Talent Solutions are excited to be recruiting for an experienced 2ndline … our well established IT client in Wigston Leicester on a full-time, permanent basis. Reporting directly to the Managing Director. Main duties of the 2ndline Support Engineer: Handling 1st/2ndline telephone calls and email support tickets from receipt to … multitasking abilities, and the ability to meet deadlines. Embrace our client's company mission, vision, and values, consistently delivering on them. Requirements of the 2ndline Support Engineer Previous experience in an IT support role, preferably within a Managed Service Provider setting. At least more »
2ndLine IT Support Engineer My client, an established Manged Service Provider based in Peterborough, are looking for a 2ndLineEngineer to join their rapidly growing team. As a 2ndLine Service Desk Engineer … Familiarity with networking concepts (VLANs, DNS, DHCP, TCP/IP) Cloud based services Hyper-V Azure WatchGuard firewall If you are a highly skilled 2ndLineEngineer seeking an opportunity to make a meaningful impact while advancing your career in the dynamic realm of Managed … apply with an up-to-date copy of your CV! Key words: IT Support, IT Analyst, Senior IT Support, 1st Line Support, 2ndLine Support, Senior IT Analyst, IT Consultant, Senior IT Consultant Locations: Cambridgeshire, Cambridge, Peterborough, Stamford, Bourne, Spalding, Huntingdon, Corby, Kettering, Ely, Rushden more »
Stoke on Trent, Longton, Staffordshire, United Kingdom
Adria Solutions Ltd
2ndLine IT Support Engineer – Stoke on Trent - £30,000 - £34,000 On behalf of our growing client based in Stoke on Trent, we are recruiting for a talented 2ndLine IT Support Engineer. As a 2ndLine IT … Support Engineer, you will provide 2ndline IT support to all end-users and proactively resolve hardware and software issues from all incoming channels. Responsibilities: Serve as the escalation point for incoming support requests and existing tickets from 1st line support, providing expert … professional growth and development of Junior Engineers by providing guidance and support. Skills and Experience: Ideally, a minimum of 2 years' experience in a 2ndline IT support role. Proficiency in Active Directory and Azure administration, with hands-on experience. Understanding of networking principles and protocols. Familiarity more »
IT Support Engineer , 2ndLine {MSP} Woking £30,000 - £40,000 + Training + Progression + Holidays + Pension Are you a 2ndLine IT Support Engineer with a background in working with MSP's looking for personal development and … that has experience working for a MSP that is looking for progression opportunities beyond 3rd Line Support. The Role: Providing 2ndLine and 3rd Line IT support Working in a fast paced environment Progression opportunities to 3rd line and … beyond The Person: Experience as a 2ndLineengineer Worked for an MSP previously. Within reliable commuting distance to Woking Keywords : MSP, Managed Service Provider, IT, 2ndLine Support, 3rd Line, Telecoms, Microsoft, Networking, Woking Reference Number: BBBH12501 If you more »
Employment Type: Permanent
Salary: £30000 - £40000/annum + Training + Progression
EUC | 2ndLine | 2ndLine | Support Engineer | Windows | VMWare | Powershell | Fintech | Finance | .Net | Azure | AD | Active Directory Wanting new technology experience? Looking to step into more 2ndLine and work in a company that encourage self development and upskilling... … m working alongside a passionate Tech focussed Head of Tech in an already leading but scaling Fintech business in need of an EUC/2ndLine Engineer. Carrying out 2ndLine tasks predominantly, you'll be focused on ensuring internal and external products are … If you'd be interested in hearing more, apply or drop me your CV on robin.shaw@opusrs.com and we can have a chat! EUC | 2ndLine | 2ndLine | Support Engineer | Windows | VMWare | Powershell | Fintech | Finance | .Net | Azure | AD | Active Directory more »
2ndLine Service Desk Engineer My client, an established Manged Service Provider based in Oxford, are looking for a 2ndLineEngineer to join their rapidly growing team. As a 2ndLine Service Desk Engineer … software MDM Beneficial skills: Cyber Essentials certifications Azure Intune Linux MacOS Cat5e/Cat 6 cabling RMM Software If you are a highly skilled 2ndLineEngineer seeking an opportunity to make a meaningful impact while advancing your career in the dynamic realm of Managed … apply with an up-to-date copy of your CV! Key words: IT Support, IT Analyst, Senior IT Support, 1st Line Support, 2ndLine Support, Senior IT Analyst, IT Consultant, Senior IT Consultant Locations: Oxfordshire, Oxford, Witney, Abingdon, Eynsham, Kidlington, Bicester, Didcot, Wantage, Wallingford, Yarnton more »
Brighouse, West Yorkshire, United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
2ndLine Support Engineer - Managed Services Provider - Windows, Office 365, VOIP, Active Directory West Yorkshire - Hybrid - £28,000 Applause IT are looking for a 2ndLine Support Engineer to join a service desk team for a managed services provider based … You will also be required to assist 1st Line engineers acting as an escalation point helping them with more complex problems. The 2ndLine Support Engineer will experience with: Working in an IT Helpdesk Excellent communication skills Knowledge of Windows Desktop Technologies Internet … contribution) Simply Health 25 days holiday plus bank holiday (this increases with length of service) Life Assurance Perkbox This is an excellent opportunity for 2ndLine Support Engineer who has experience with at a managed services provider. While the role is hybrid, only candidates who more »
Birmingham, West Midlands, West Midlands (County), United Kingdom
Connexa Technology Limited
Senior 2ndLineEngineer! Are you a tech-savvy problem solver with a passion for innovation? Do you thrive in a dynamic environment where no two days are the same? Our client is seeking a talented Senior 2ndLineEngineer … Service Provider) experience to join their team and play a pivotal role in supporting their cutting-edge technology infrastructure. Role Overview: As a Senior 2ndLineEngineer for our client, you will be responsible for providing advanced technical support and troubleshooting expertise. You'll work … Mentor and provide guidance to junior team members, fostering a culture of continuous learning and development. Required Skills and Experience: Proven experience as a 2ndLineEngineer or similar role in a fast-paced environment. Strong knowledge of Windows and Linux operating systems. Proficiency in more »
2ndLine IT Support Engineer - £30,000 - Ashford - Unbelievable Benefits! Role : 2ndLine IT Support Engineer Location : Ashford Salary : £25,000 - £30,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now My client's are looking for an experienced 2ndLine IT Support Engineer to join a growing IT department in Ashford. The successful candidate will be responsible for providing technical support for IT systems, resolving issues and providing advice on technical solutions. Responsibilities : - Provide technical support for IT systems and applications - Troubleshoot and resolve … for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Interviewing Immediately - Apply Now Built on a more »
2ndLine IT Support Engineer - £34,000 - Slough - Unbelievable Benefits! Role : 2ndLine IT Support Engineer Location : Slough Salary : £28,000 - £34,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now My client's are looking for an experienced 2ndLine IT Support Engineer to join a growing IT department in Slough. The successful candidate will be responsible for providing technical support for IT systems, resolving issues and providing advice on technical solutions. Responsibilities: - Provide technical support for IT systems and applications - Troubleshoot and resolve … for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Interviewing Immediately - Apply Now Built on a more »
A fantastic opportunity has arisen for an enthusiastic 2ndline support engineer to join a forward-thinking Managed Service Provider, based in Bristol. Salary - £34,000 Job type - Permanent Working Hours - Mon - Fri The key purpose of a 2ndLine Support Engineer: To provide 2ndLine Support either directly from the customer or escalated from the 1st line team. This involves assistance by phone, email, and/or using a ticket management system. You will also be responsible for updating the internal knowledge base with … issue resolution details. As a 2ndLine/Technical support engineer, you will have the following skills/experience to be considered. Experience working as 2ndLine Technical Support Engineer or similar. Good communication, documentation, and customer service skills Microsoft more »
2ndLine Support Engineer Chessington £32,000 - £36,000 + Education Funding + Progression An incredible opportunity awaits an experienced 2ndLineEngineer to flourish within an established company in an exciting role. In this position, you will be responsible … IT services for their customers, growing year on year and have become a multimillion pound turned over business. They are now looking for a 2ndline support engineer to join their team due to organic growth. This opportunity allows you to expand your experience within … road map of how they will be progressing within the company and what certifications they can have funded. The person: 3+ years of providing 2ndline support in an MSP or School environment. Proficiency with Windows, Mac OS environments, mobile devices, Google Workspace for Education, Office more »
2ndLine Service Desk Engineer Location: Cornwall, Bodmin + (Remote + Travel) Salary: £27,000/£30,000 (DOE) + Benefits (Please see below) Our client is looking for experienced and ambitious 2ndline engineers to provide exceptional customer service and technical … engineers and who wants to work in a company where they can continue to learn, grow and develop in their career. Being on the 2ndline of the service desk, naturally, you'll be a point of escalation for our 1st line engineers. If they … and expertise with those around them. We're looking for team players - not lone wolves. No two days will be the same for a 2ndline engineer. One day you'll be liaising with our field engineers, providing them with valuable backup should they encounter any issues more »
Aylesbury, Buckinghamshire, South East, United Kingdom
In Technology Group Limited
Role: 2ndLine Support Engineer Location: Aylesbury Salary: Up to £30,000 D.O.E Industry: Internal and External Interviewing Immediately - Apply Now This award-winning IT company have been providing expert IT solutions in the market for over 25 years. Now, they are looking to strengthen … their 2ndLine team to deal with their escalations, installations, migrations, configurations and ongoing support of computers, networks, servers, cloud environments, hardware and software both remotely and on-site for a large range of reputable clients. Key Responsibilities: * Provide 2ndLine technical support and … SEND YOUR CV DIRECT TO - thomas . craig @ InTechnologyGroup . com - 0121 295 4142. This role would be suitable for: Helpdesk Support, Application Support, 2ndLine, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndlinemore »
2ndLine Support Engineer (Night Shift), Staffordshire (onsite), £27,000 - £34,000 Are you ready to be the unsung hero of the night, ensuring seamless operations for an online business operating globally? Do you thrive on adrenaline-pumping challenges and possess the tech-savvy prowess … to conquer any IT obstacle? Join us as a Night Shift Superhero in our 2ndLine Support Engineering team, and be at the forefront of innovation! Key Responsibilities Provide lightning-fast 2ndline technical support for a myriad of IT systems and applications. Keep … a vigilant eye on the digital realm, responding swiftly to alerts and ensuring maximum uptime for our critical systems. Work alongside experienced 2nd/3rd line engineers to tackle complex technical issues and save the day for our users worldwide. Execute stealthy maintenance missions and system updates more »