Derby, England, United Kingdom Hybrid / WFH Options
Node4
Join to apply for the 2ndLineNetwork Support Engineer role at Node4 Join to apply for the 2ndLineNetwork Support Engineer role at Node4 Direct message the job poster from Node4 Node4 have a … re dedicated to delivering exceptional IT solutions that drive business success. As we continue to grow, we're looking for a skilled and motivated 2ndLineNetwork Support Engineer to join our expert team based in Derby. This is your chance to work … in a fast-paced, customer-focused environment where innovation and service excellence are at the heart of everything we do. As a 2ndLineNetwork Support Engineer, you'll provide advanced support across our customers’ networks, ensuring reliability, security, and high performance. Working More ❯
responsible for the coordination, management, and execution of proactive and reactive maintenance activities that require advanced support beyond the capabilities of 1st Level Operations. 2nd Level Assurance Engineer expertise ensures our services are continuously available and performing to Service Level Agreement (SLA) standards. You will be assigned … to work with ticket management and high-level network troubleshooting to resolve service faults efficiently. Key Responsibilities •Perform 2nd Level Operations and Maintenance (O&M) on customer IP network elements, including routers, switches, and firewalls. •Meet or exceed network availability targets and ensure … a minimum of 5 years of practical knowledge. •Excellent communication skills, with the ability to handle customer inquiries and ensure resolution. •Proven experience in 2nd level support activities and troubleshooting IP network issues and tickets (Routers, switches, and Firewall etc.). •Proficiency in Multi-Vendor Routing and More ❯
Exponential-e Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has More ❯
and social activities throughout the year Range of employee initiatives on offer including the green team, DE&I society, employee forum, women’s network and culture club Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site More ❯