1 to 25 of 70 2nd Line Engineer Jobs in the UK

IT Systems Engineer/2nd Line & 3rd Line Support Technician with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure is required for an innovative and modern university based in Garthdee, Aberdeen, Scotland This job is officially known in the … working JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an IT Systems Engineer/2nd Line & 3rd Line Support Technician (officially known in the University as a Systems Engineer ) with experience planning and implementing Desktop Builds, Group Policy … Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure. Working as an IT Systems Engineer/2nd Line & 3rd Line Support Technician you will have experience at a technical level in the development, deployment, support and maintenance of IT infrastructure components such as servers, storage, virtualisation, desktop systems More ❯

2nd Line Support Engineer/Second Line Support Engineer Office based in Havant Salary from £30,000 - £35,000 This 2nd Line Support Engineer/Second Line Support Engineer is an opportunity for a seasoned Microsoft 365 specialist with a passion for … a growing MSP supporting their clients to deliver a transformative, modern workplace environment. Package Salary from 30,000 - 35,000 23 days paid holiday + Bank holidays Pension Scheme 2nd Line Support Engineer/Second Line Support Engineer Responsibilities: Managing deployment and administration of Microsoft 365 Product components (e.g. Azure, Intune … and some on-premises environments; including security, availability, performance, interoperability, and reliability. Build out the configuration and manage the rollout of corporate systems, including Microsoft Endpoint for device management. 2nd Line Support Engineer/Second Line Support Engineer Requirements: First-hand administration and implementation experience with Microsoft 365 platform. Solid problem More ❯

Job title : 2nd Line IT Support Engineer Salary: £32 , 000 - £35,000 + Benefits Location: Glasgow Working Hours : Between 8:00am - 6:00pm (8 hour working days) Working style : Hybrid 4 days in the office a week Start date : ASAPWe are partnered with a rapidly growing Managed Service Provider that is seeking to add a … skilled 2nd Line IT Support Engineer to their team. The 2nd Line IT Support Engineer will be responsible for troubleshooting a wide range of technical issues across a diverse client base, giving you exposure to multiple technologies, systems and environments.The successful 2nd Line IT Support Engineer will be joining a friendly, supportive and collaborative team. The 2nd Line IT Support Engineer will also have the chance to progress up the ladder, receive training and accreditations. Essential skills - 2nd Line IT Support Engineer Windows desktop & Server Active Directory/Azure Networking fundamentals - DNS, DHCP, VPN More ❯

Job : 1st/2nd Line Support Engineer Working hours : 9:00am to 6:00pm Monday to Thursday and 9:00am to 5:00pm on Fridays Location : Central London - Fully onsite Salary : up to £30,000 We are partnering with a growing Managed Service Provider that are on the lookout for a 1st/2nd Line Support Engineer to help support their clients' IT environments, while also getting the opportunity to work on exciting projects. The 1st/2nd Line Support Engineer will be joining a supportive and collaborative team. The company will invests heavily in the 1st/2nd Line Support … wide range of technologies to broaden their skills. It is also a very social environment, with team events and a strong culture of working together. Essential skills - 1st/2nd Line Support Engineer: Windows 10 and 11 Networking Office 365 SharePoint Teams Experience working with a ticketing system Desirable skills - 1st/2nd Line More ❯

2nd Line Field Engineer - Managed Services M365, MS-900, Server, Desktop, Networking, Active Directory, Azure, VPN, Firewall, Switch, WAP. My client is a Central London based small but growing and established MSP that have an urgent requirement for a 2nd Line Field Engineer. As 2nd Line Field Engineer you will be driven by outstanding levels of customer service, with a real strength in client communication. As 2nd Line field Engineer you will have a broad range of technical skills across technology such as M365, Server, Desktop, Networking, Active Directory, Azure, VPN, Firewall, Switch, WAP. and a natural flair and troubleshooting ability. … field based role covering clients in and around London and outskirts with the possibility of the odd trip to a client in Geneva, so it is essential that ths 2nd line field engineer is flexible and willing to travel as required. My client is a small yet growing company and as such has a pretty More ❯

2nd Line Support Engineer/BAU 12-month contract - Crawley We are currently looking for an experience 2nd Line Support Engineer to join a successful team provide onsite support to users. The role will be based on site in Crawley 5 day per week and will involve taking escalations from … must excellent customer service/communication skills to complement the technical experience below. IT Support Engineer - Technical Skills/Experience required: Prior experience within a 2nd Line role Windows 11/O365 Administration and Support Providing proficient face to face engagement with customers. To be able to diagnose hardware issues - Printers and Laptops … be committed to resolve them end to end Previous Linux experience is desired Experience using Powershell, Service Now and tools like MECM, SCCM or MSCM is also desired. The 2nd line Support Engineer is required to be onsite in Crawley, 5 days a week for the duration of the 12-month contract. This 2nd More ❯

2nd Line Support Engineer/BAU – 12-month contract - Crawley We are currently looking for an experience 2nd Line Support Engineer to join a successful team provide onsite support to users. The role will be based on site in Crawley 5 day per week and will involve taking escalations from … must excellent customer service/communication skills to complement the technical experience below. IT Support Engineer - Technical Skills/Experience required: Prior experience within a 2nd Line role Windows 11/O365 – Administration and Support Providing proficient face to face engagement with customers. To be able to diagnose hardware issues - Printers and Laptops … be committed to resolve them end to end Previous Linux experience is desired Experience using Powershell, Service Now and tools like MECM, SCCM or MSCM is also desired. The 2nd line Support Engineer is required to be onsite in Crawley, 5 days a week for the duration of the 12-month contract. This 2nd More ❯

2nd Line Support Engineer Opportunity for an experienced 2nd Line Support Engineer to join one of the North Easts most rapidly growing Managed Service Providers in their Durham office. Salary between £25,000 and £30,000 depending on experience plus benefits. Contact me on 07441348208 or email Who we are … fastest growing Managed Service Providers. With a wealth of experience supporting businesses delivering the highest quality of technical support and infrastructure management, we're now looking for an experienced 2nd Line Engineer to join the team. Benefits: Quarterly performance based bonus scheme. Access to a company vehicle and expenses paid. Employee discount programs. And many … more! What will you be doing? You will be responsible for resolving IT issues to a 2nd Line level, you'll be working closely with a team of engineers and management to help resolve issues as quickly as possible to keep the businesses systems flowing. You will also be a key face for the company attending client More ❯

2nd Line Support Engineer | Stratford-Upon-Avon | £32,000 Oscar Technology has partnered exclusively with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will … to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line Support Engineer | Stratford-Upon-Avon | £32,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand More ❯

Role – 2nd Line Support Engineer Location – Whiteley Start – ASAP Salary - £30,000 to £40,000 The Role We're working with a growing Managed Service Provider based in Whiteley who are seeking a talented 2nd Line Support Engineer to join their expanding team. This is a full-time, on-site … week), with regular travel to customer sites across Hampshire and Sussex (a company van is provided for these visits). Day-to-day, you'll be responsible for: Providing 2nd Line support across a wide range of Microsoft technologies. Delivering excellent customer service both remotely and on-site. Troubleshooting, diagnosing, and resolving escalated technical issues. Supporting project … client visits, this role offers both stability and the chance to play a key role in the MSP's future growth. The Person We're looking for an experienced 2nd Line Engineer who can combine technical knowledge with great communication skills. You'll be just as comfortable supporting clients remotely as you are working on More ❯

2nd Line Technical Engineer - M365, Sophos - Cornwall - £30,000 - £38,000 Are you ready to step into a role that is massively backed by training and development? Do you want to be part of an established, growing MSP that will invest in your future? Are you someone who thrives in a fast-paced, client-facing … support environment? Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further … build a strong career path in IT. What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and Firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups More ❯

IT Support Engineer (2nd Line) Up to £35k Worthing, West Sussex middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard a 1st/2nd Line IT Support Engineers! After already placing within the business, we know firsthand how well they treat their … staff and clients! This is a great move for a Service Desk/IT Support Engineer who is looking for the right environment to grow and develop their skills. This MSP offer every Engineer a clear progression plan, exciting project work and a great team culture. In time you will receive your own training platform account … growing, through natural business referrals all down to the great engineers already onsite. The Role: You will be joining a close-knit team of Engineers to offer 1st/2nd line duties within their managed services team. Support circa 3,500 end user clients with their day-to-day IT support, whilst gaining access to projects such More ❯

2nd Line Engineer Central London (NW) Up to £37,000 Immediate start! Are you a people-person who loves solving tech challenges? Our client (MSP) is looking for a bubbly and outgoing 2nd Line Engineer to join their Central London team. This is a fantastic opportunity to grow your skills … a variety of technical issues, from user support to more complex escalations. Building strong relationships with clients, making tech approachable and stress-free. Key Requirements: Solid experience in a 2nd Line Support/Service Desk Engineer role. Strong skills in M365 administration. Good understanding of network fundamentals (switching, routing, firewalls). Confident supporting macOS as More ❯

2nd Line Support Engineer - ON SITE 5 DAYS A WEEK We are working with a fantastic client of ours who have a great opportunity for the right individual. They are looking for a dynamic individual who wants to join a progressive team where they can grow both personally and career wise. We are looking for … an IT Infrastructure Engineer (2nd Line) to join our IT Team. This role is ideal for someone who is a problem-solver with a solid understanding of IT systems and ready to collaborate with cross-functional teams to enhance operational efficiency. Key Responsibilities Infrastructure Support & Maintenance 2nd Line Support Networking User Support … Training Project Work Compliance Key Skills and Experience Proven experience in a 2nd line support or similar role. Strong knowledge of Windows Server, Active Directory, and Group Policy. Experience with virtualization technologies such as VMware or Hyper-V. Proficiency in desktop support, including Windows 10/11 and Office 365. Networking knowledge (TCP/IP, DNS, DHCP More ❯

2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with … exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities * You will oversee the configuration, and in-life … s, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience in a More ❯

2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with … exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities * You will oversee the configuration, and in-life … s, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience in a More ❯

2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with … exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life … s, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a More ❯

2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with … exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities * You will oversee the configuration, and in-life … s, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience in a More ❯

2nd Line Infrastructure Engineer - ON SITE 5 DAYS A WEEK We are working with a fantastic client of ours who have a great opportunity for the right individual. They are looking for a dynamic individual who wants to join a progressive team where they can grow both personally and career wise. We are looking for … an IT Infrastructure Engineer (2nd Line) to join our IT Team. This role is ideal for someone who is a problem-solver with a solid understanding of IT systems and ready to collaborate with cross-functional teams to enhance operational efficiency. Key Responsibilities Infrastructure Support & Maintenance 2nd Line Support Networking User Support … TrainingProject Work Compliance Key Skills and Experience Proven experience in a 2nd line support or similar role. Strong knowledge of Windows Server, Active Directory, and Group Policy. Experience with virtualization technologies such as VMware or Hyper-V. Proficiency in desktop support, including Windows 10/11 and Office 365. Networking knowledge (TCP/IP, DNS, DHCP, VPNs More ❯

2nd Line Support Engineer - Hybrid - Leicester Salary: Up to £34,000 Industry: Manufacturing & Distribution Role: We're looking for a proactive 2nd Line Support Engineer to join a leading UK manufacturing and distribution business, supporting over 400 users across 45+ sites nationwide. This is a varied role, balancing day-to … service desk, maintain business-critical systems, and assist the wider IT team in delivering projects that keep operations running smoothly across production facilities, warehouses, and offices. Key Responsibilities: Provide 2nd line support for escalated IT issues (hardware, software, networking). Support and maintain Windows Server, Active Directory, Azure AD, DNS, DHCP, and Group Policy. Administer Microsoft … Collaborate with 3rd line and infrastructure teams on IT projects and system improvements. Document fixes and create guides to improve knowledge sharing. Ideal Candidate: Experience in a 2nd Line Support role (or strong 1st Line ready to step up). Good knowledge of Windows Server and Microsoft 365. Hands-on experience with Active More ❯

Onsite Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client premises with travel to clients mainly … be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite Desktop Support Engineer/2nd Line … opportunity to join an industry-leading company that can offer additional training, support and career development opportunities. DUTIES Your duties as the Onsite Desktop Support Engineer/2nd Line Technical Support Technician include: Provide Deskside technical support to end users. Log and classify incidents and requests raised in person or via the company’s ticketing More ❯

2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £30K – £40K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance after … grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with our clients across a range of cutting-edge … ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2nd Line IT Support Engineer you will be responsible for: • Providing excellent 2nd line technical support to our clients • Acting as an escalation More ❯

Role: 2nd Line Engineer This role is based in Kent – candidates must hold a full UK driving licence and be able to commute to the Kent office daily. About the Role As a 2nd Line Engineer, you’ll be a key member of the technical team, working on varied support … tasks, troubleshooting, and infrastructure management. You’ll: Provide 2nd line ticket support on the Service Desk and handle hardware/software maintenance Visit client sites to deliver proactive and reactive troubleshooting when required Mentor junior engineers, sharing knowledge and promoting best practice Deliver excellent customer service with a professional, proactive approach Recommend and implement system improvements and More ❯

2nd Line Service Desk Engineer - Lancashire - Onsite with travel to customer sites - £27,000 to £32,000 per year FryerMiles are delighted to be working with a leading MSP in Lancashire to assist with their recruitment of a 2nd Line Service Desk Engineer. The successful candidate will be handling incidents, service requests … provide support and installations. Educating clients in how to use our supported systems. Ensure the correct categorisation of each ticket and update throughout the lifecycle of the ticket. Complete 2nd Line Support Engineer tickets Experience/Qualification: Full Driving License Ticket System/Management Experience Windows/Mac Operating Systems Active Directory & Azure AD Network …/DNS Knowledge Security (Anti-Virus, Anti-Spam, Anti-Ransomware) Microsoft Qualifications & Certifications RMM Software 3 years' experience in an IT support discipline and help desk environment ITTL Understanding 2nd Line Service Desk Engineer - Lancashire - Onsite with travel to customer sites - £27,000 to £32,000 per year More ❯

2nd Line MWP Engineer We’re looking for a 2nd Line Modern Workplace Engineer. as a vital member of LIMA’s Service Desk team, you will play a key role as an experienced 2nd Line Engineer, actively engaging with customers and taking ownership of technical issues. We … knowledge to troubleshoot and identify technical issues raised by our monitoring platform or by customer engagement. Continuing to either resolve or provide a clear escalation to the 3rd Line engineers, whereby you will assist in the resolution and still develop your skillset Provide a knowledgeable point of technical escalation relating to your skillset and assist our CSMs, who … our customer environments. Support our customers through planned release management processes by planning, preparing, conducting, and documenting the process. Align to the On-Call rota as an escalation engineer that will support LIMA customers outside of standard business hours and weekends in a 1-week-in-4 rota. To be successful in this role, you have proven experience More ❯