Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Gold Group
2ndLine/3rd LineServiceDeskAnalyst Job Type: Permanent Full-Time - Hybrid 3 days in the office/2 days WFH Location: Edinburgh City Centre Salary: £28,000.00-£40,000.00 (depending on experience) Hours of work: The hours of work are 37.5 per week between … or 07:30 - 16:00 or 09:30 - 18:00) My client is a leading IT MSP based in the Edinburgh area who are recruiting for a 2ndLineServiceDeskAnalyst or 3rd LineServiceDesk Analyst. 2ndLine/3rd … Vision, Mission and Values. Support the organisation's commitment to good quality and information security management (ISO 27001 and ISO 9001 certifications) by adhering consistently to policies and procedures. 2ndLine/3rd LineServiceDeskAnalyst Knowledge/Skills Required: To perform this job successfully, an individual must More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Gold Group Ltd
2ndLine/3rd LineServiceDeskAnalyst Job Type: Permanent Full-Time - Hybrid 3 days in the office/2 days WFH Location: Edinburgh City Centre Salary: £28,000.00-£40,000.00 (depending on experience) Hours of work: The hours of work are 37.5 per week between … or 07:30 - 16:00 or 09:30 - 18:00) My client is a leading IT MSP based in the Edinburgh area who are recruiting for a 2ndLineServiceDeskAnalyst or 3rd LineServiceDesk Analyst. 2ndLine/3rd … Vision, Mission and Values. Support the organisation's commitment to good quality and information security management (ISO 27001 and ISO 9001 certifications) by adhering consistently to policies and procedures. 2ndLine/3rd LineServiceDeskAnalyst Knowledge/Skills Required: To perform this job successfully, an individual must More ❯
Job Title: 2ndLineServiceDeskAnalyst! Location: North Northants (with travel between offices in Corby, Kettering, Thrapston, and Wellingborough) Hourly Pay: £15.17 Length of Assignment: 3 months Monday to Friday 37.50 Working hours: 8:30- 17:00 This is an office-based role About the Role Are you an experienced … IT Support professional looking for a rewarding role within local government? Opus People Solutions on behalf of North Northants Council is seeking a dedicated 2ndLineServiceDeskAnalyst to join IT ServiceDesk team. You will be … instrumental in supporting our transformation journey as we unify our systems and improve service delivery across all council offices. The successful candidate will provide high-quality second-line technical support, help resolve complex incidents, and contribute to the deployment of new IT platforms and services - all while ensuring excellent customer service. Key Responsibilities Take ownership of More ❯
Government. We look into complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or fairly or has given a poor service and not put things right. Our service is free for everyone. About the role We are looking for an enthusiastic ICT ServiceDeskSecondLineAnalyst with experience of end user support to join our ICT team. You'll have the opportunity to work with a wide array of stakeholders, and be tasked with a mix of business-as-usual and project-based duties. Reporting to the ICT ServiceDesk Team Leader, you … will be responsible for managing complex issues and service requests following triage activities carried out by first lineservicedesk staff, end-user device management as well as systems and event monitoring tasks. You will deal with enquiries raised over the telephone, self-service or face to face ensuring all More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Salary Guide
2nd Line Service Desk Analyst the UK excluding London