4 of 4 2nd Line Service Desk Analyst Jobs in the East of England

2nd Line Service Desk Analyst – Huntingdon Contract Personnel are looking for an experienced 2nd Line Service Desk Analyst for our well-known client based in Huntingdon. How does the day-to-day … look? Answer telephone calls and raise comprehensive support tickets. Demonstrate excellent customer service at all times. Guide and support 1st Line … Service Desk Analysts and Field Service Engineers, mentoring to enhance skills and abilities. Investigate, diagnose and resolve technical 2nd line incidents and service requests, escalating appropriately to 3rd line where necessary. Adhere to SLA’s, keeping users More ❯

2nd Line Service Desk Analyst Huntingdon Contract Personnel are looking for an experienced 2nd Line Service Desk Analyst for our well-known client based in Huntingdon. How does the day-to-day … look? Answer telephone calls and raise comprehensive support tickets. Demonstrate excellent customer service at all times. Guide and support 1st Line … Service Desk Analysts and Field Service Engineers, mentoring to enhance skills and abilities. Investigate, diagnose and resolve technical 2nd line incidents and service requests, escalating appropriately to 3rd line where necessary. Adhere to SLA s, keeping users More ❯

2nd Line Service Desk Analyst Location: St Ives, Cambridgeshire Hours: Monday – Friday 8:00am – 5:00pm Salary: £28,500 - £33,000 Benefits: 25 days holiday + 8 bank holidays, onsite parking, 24/7 access to Udemy for business, 24/… support and ensuring clients’ needs are met with precision and efficiency this is the role for you! We are seeking candidates who have previous 2nd line experience, preferably from an MSP environment. You will have some hands-on experience and be looking for your next challenge! Who … Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search. What our client offers: Providing expert IT support – answering calls, raising tickets, and resolving 2nd line technical issues. Guiding and mentoring 1st Line Analysts & Field Engineers. Investigating & escalating incidents to 3rd line where More ❯

2nd Line Service Desk Analyst Location: St Ives, Cambridgeshire Hours: Monday Friday 8:00am 5:00pm Salary: £28,500 - £33,000 Benefits: 25 days holiday + 8 bank holidays, onsite parking, 24/7 access to Udemy for business, 24/… support and ensuring clients needs are met with precision and efficiency this is the role for you! We are seeking candidates who have previous 2nd line experience, preferably from an MSP environment. You will have some hands-on experience and be looking for your next challenge! Who … Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search. What our client offers: Providing expert IT support answering calls, raising tickets, and resolving 2nd line technical issues. Guiding and mentoring 1st Line Analysts & Field Engineers. Investigating & escalating incidents to 3rd line where More ❯