3 of 3 2nd Line Support Analyst Jobs in Buckinghamshire

Cloud Marketplace 2nd Line Support Analyst Join to apply for the Cloud Marketplace 2nd Line Support Analyst role at Softcat . About the Role Softcat is seeking a Cloud Marketplace 2nd Line Support Analyst to provide advanced technical support for cloud-based systems and services. You will be responsible for responding to support issues, diagnosing problems, monitoring cloud systems, escalating unresolved issues, documenting activities, and collaborating with teams to manage cloud solutions. Responsibilities Respond to 2nd line support issues within SLAs. Diagnose and resolve technical problems related to cloud services, including virtual machines, storage, and networking. More ❯

Job Title: 2nd Line Technical Support Analyst Hours: 35 Hours Per Week Type: Permanent Location: Buckinghamshire, Gerrards Cross, SL9 (100% office-based - CandidateMUSTbe able to drive and live under 45 mins away) Salary: 32,000 – 37,000 We’re seeking a Technical Support Analyst to join our clients experienced technical team. You will be providing 2nd line support to Local and international clients, helping to maintain and optimise mission-critical software systems. This is a fast-paced, phone-based support role requiring … Contribute to continuous improvement in support processes Essential Skills & Experience: IT qualification or degree (required – not negotiable) Minimum 2 years' experience in 2nd line technical support Strong communication and phone-based support skills Confident working with SQL, Windows, and databases Familiarity More ❯

nd Line Support Analyst- up to £33k Milton Keynes| Full time| Permanent One of Microsoft’s Gold Partner, a Cloud-first company who are recognised leaders in helping companies transform and innovate is hiring for a 2 nd Line Support Analyst role. With a wealth of knowledge and experience, they help to organise with the successful deployment of the right technology to unlock their potential. Their friendly team of Microsoft Experts go that extra mile to ensure the success of their clients. Shift based, average 40hours … ensure you have means to travel to the office. About you They are looking for a service desk analyst to join their 2nd Line Support team who has excellent incident and problem analysis, diagnosis and resolution skills, ensuring that incidents and requests are More ❯