IT SupportAnalyst/2ndLineSupportAnalyst - London (5 days onsite) - Permanent A fantastic opportunity has arisen for a IT SupportAnalyst/2ndLineSupportAnalyst to join our London based global law firm on a … permanent basis. Key Responsibilities: Provide desktop, notebook, and remote user support for firm-approved software and hardware Respond to user issues via walk-ups, phone, email, and ServiceNow tickets Set up and configure workstations, printers, and peripheral devices Perform routine hardware maintenance and troubleshooting Support technology setups in meeting rooms, including video conferencing and presentations Assist … Bachelor's degree in Computer Science/Information Systems (preferred) Experience in a professional services or law firm environment is desirable IT SupportAnalyst/2ndLineSupportAnalyst - London (5 days onsite) - Permanent More ❯
IT SupportAnalyst/2ndLineSupportAnalyst - London (5 days onsite) - Permanent A fantastic opportunity has arisen for a IT SupportAnalyst/2ndLineSupportAnalyst to join our London based global law firm on a … permanent basis. Key Responsibilities: Provide desktop, notebook, and remote user support for firm-approved software and hardware Respond to user issues via walk-ups, phone, email, and ServiceNow tickets Set up and configure workstations, printers, and peripheral devices Perform routine hardware maintenance and troubleshooting Support technology setups in meeting rooms, including video conferencing and presentations Assist … Bachelor's degree in Computer Science/Information Systems (preferred) Experience in a professional services or law firm environment is desirable IT SupportAnalyst/2ndLineSupportAnalyst - London (5 days onsite) - Permanent More ❯
london (city of london), south east england, united kingdom
DGH Recruitment
IT SupportAnalyst/2ndLineSupportAnalyst - London (5 days onsite) - Permanent A fantastic opportunity has arisen for a IT SupportAnalyst/2ndLineSupportAnalyst to join our London based global law firm on a … permanent basis. Key Responsibilities: Provide desktop, notebook, and remote user support for firm-approved software and hardware Respond to user issues via walk-ups, phone, email, and ServiceNow tickets Set up and configure workstations, printers, and peripheral devices Perform routine hardware maintenance and troubleshooting Support technology setups in meeting rooms, including video conferencing and presentations Assist … Bachelor's degree in Computer Science/Information Systems (preferred) Experience in a professional services or law firm environment is desirable IT SupportAnalyst/2ndLineSupportAnalyst - London (5 days onsite) - Permanent More ❯
2ndLine IT SupportAnalyst - Newbury - 30,000 to 35,500 + bonus Newbury/Berkshire growth organisation are looking to add a 2ndLine IT SupportAnalyst to their established team. With a customer centric approach the remit of this office based position will see … you providing IT technical support across the group. Working within a Microsoft environment you will use your knowledge of IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first linesupport to the business via phone … solving skills and attention to detail. Strong communication skills and excellent customer service. Driving licence. For more information on this Newbury/Berkshire based role please contact .co .uk 2ndLine IT SupportAnalyst - Newbury - 30,000 to 35,500 + bonus More ❯
2ndLine Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growing MSP based in London that is in the market for a proven 2ndLine Service Desk Analyst ideally coming from a MSP … setting. As 2ndLine Service Desk Analyst you will be a natural troubleshooter with a proven background in supporting escalated tickets. The 2ndLine Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls … will be an outstanding communicator driven by client satisfaction and top class levels of customer service. This is an office based role with occasional customer site visits across London. 2ndLine Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN Connectwise, M365, Windows Server, Azure, Active Directory More ❯
2ndLineSupport Location: Farnham (4 days onsite per week) Salary: £33k - £37k Role Profile Key Responsibilities Act as the primary escalation point for complex incidents and service requests from the 1st line team. Diagnose and resolve technical issues across Microsoft-based systems including: Windows 10/11, Windows Server Microsoft 365 suite … Exchange Online, SharePoint, Teams, OneDrive) Active Directory (user management, group policies, permissions) Azure AD and Intune (device and identity management) Support and maintain end-user devices (laptops, desktops, mobile devices, peripherals). Perform administration and troubleshooting of core infrastructure services (DNS, DHCP, file/print services, VPN). Collaborate with 3rd line engineers or vendors where More ❯