2 of 2 2nd Line Support Analyst Jobs in the South East

2nd Line Support Analyst, IT Escalation Analyst, Legal IT, Law Firm, Professional Services, Part Remote IT Escalation Analyst/2nd Line Support Analyst/Desktop Support Analyst required … will be compensated generously for this. In a nutshell, the ideal candidate will have at least two years’ IT service desk or IT support experience within a law firm or similar professional services environment, strong troubleshooting skills across desktop hardware, laptops, Microsoft Office, Windows 11 and legal-sector ...

looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. You’ll provide expert support for more complex customer queries, working closely with … Line teams to ensure issues are resolved efficiently and professionally. What you’ll be doing Investigating and resolving escalated customer queries Supporting customers across IRIS Financials products Working with internal teams to resolve technical issues Contributing to continuous improvement and knowledge sharing Supporting UAT and product enhancements What ...