10 of 10 2nd Line Support Engineer Jobs in Berkshire

the job poster from Dynamic Search Solutions Connecting Industry Experts with IT Transformation Delivery Projects at Dynamic Search Solutions and Herd Digital Job Title: 2nd Line Support Engineer Location: Reading (Hybrid Working) The Company An award-winning service provider is looking for a … dynamic 2nd Line Support Engineer to join their team. This role offers flexibility, requiring only occasional travel to their vibrant offices across the UK. Applicants must currently reside in the UK to be considered. This innovative business delivers services to local businesses, authorities … vendor-specific certifications and providing the resources needed to excel in daily responsibilities, as well as fostering career progression. Role and Responsibilities As the 2nd Line Support Engineer, you will be a key part of the support team, focusing on troubleshooting More ❯

My client a leading MSP in the City of London are looking for an experience ' 2nd Line Support ' to join them on a permanent basis. The 2nd Line Support Engineer will be responsible for providing support … This candidate MUST have experience working for an MSP previously and must be someone who is very customer centric and people orientated. Job Title: 2nd Line Support Salary: £35,000 - £40,000 Location: London (5 Days Onsite) Job Type: Permanent Start: ASAP Required Skills and … Experience: Proven Experience in Managed Services: Demonstrated ability to support multiple clients within a B2B environment In-depth knowledge of networking protocols (TCP/IP, DNS, DHCP) and configurations (VLANs, VPNs, firewalls) ITIL Framework Proficiency: Practical application of ITIL principles to streamline IT operations Cloud Expertise: Hands-on More ❯

2nd Line Support Engineer MSP - Central London Up to £40,000 We’re working with a growing MSP based in Central London looking for a capable and confident 2nd Line Engineer with strong networking expertise. You’ll be … the go-to escalation point for 1st Line Engineers, resolving more complex issues across Microsoft 365 and network environments, with a particular focus on robust networking skills. Our client values a proactive, can-do attitude. You'll be joining a tight-knit, collaborative team where everyone pulls together. … or similar PSA/RMM tools) to manage tickets and monitor systems Mentor junior engineers and contribute to ongoing service improvements Key Requirements: Previous 2nd Line experience within an MSP environment, supporting multiple clients Strong networking skills - solid understanding of DNS, DHCP, VPNs, configuring, routing, switching, and More ❯

Social network you want to login/join with: 2nd Line Avaya Support Engineer, reading col-narrow-left Client: Location: reading, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col … Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or More ❯

Job Title: 2nd Line IT Support Engineer Location: Horsham Salary: £35,000 - Hybrid after probation Role Overview: We are seeking a 2nd Line IT Support Engineer to join a dynamic IT department within a market-leading … working with the latest technologies such as Office 365, Azure, and Server 2022. The company values professional development and offers exposure to various support lines and projects. Ideal Candidate: Has the right attitude, a passion for technology, and a drive to succeed. Possesses previous MSP experience. Holds a More ❯

Social network you want to login/join with: London | 2 Months | Start ASAP | DBS | Inside IR35 We're currently recruiting for an experienced 2nd Line Engineer to join our customer on a short term contract. This role is fully onsite, will require impeccable customer … service skills accompanied by strong experience of supporting Microsoft Solutions. Role Responsibilities : 2nd line support experience of: Windows 10/11, M365, AD, Azure, etc. Support Apple macOS & iOS devices, ensuring seamless integration. MDM Administration, Device management and stock control Experience supporting desktop … celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a More ❯

Social network you want to login/join with: London | 2 Months | Start ASAP | DBS | Inside IR35 We're currently recruiting for an experienced 2nd Line Engineer to join our customer on a short term contract. This role is fully onsite, will require impeccable customer … service skills accompanied by strong experience of supporting Microsoft Solutions. Role Responsibilities : 2nd line support experience of: Windows 10/11, M365, AD, Azure, etc. Support Apple macOS & iOS devices, ensuring seamless integration. MDM Administration, Device management and stock control Experience supporting desktop … celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a More ❯

Position: 2nd Line IT Support Engineer Location: Horsham Salary: £35,000 - Hybrid after probation Role: Provide second-line support within a dynamic IT department, working with technologies such as Office 365, Azure, and Server 2022. Responsibilities: Support and troubleshoot issues related to Windows Server (up to 2022), Office 365, and networking. Work on various projects and support lines of support. Requirements: Previous MSP experience. Full UK Driving License. Willingness to work in a hybrid environment post-probation. Support for certifications (paid More ❯

Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or More ❯

benefits, employees have the freedom to tailor their benefits to meet their individual needs, supporting their unique goals and ambitions. Role Summary The IT 2nd Line Support Engineer role sits within the IT Service Desk Team and their purpose is to lead and … oversee the IT Support for Aventum Group and all associated entities. We are looking for a promising candidate who wishes to continue their personal development whilst ensuring the needs of the business are met and expectations exceeded. This role will require support in all aspects of … IT across the group. Tickets are sent via email to our Helpdesk (Zendesk) and need to be solved in line with our SLAs. Role Accountabilities Maintain a 99% SLA. Ensure the Joiners, Changers, and Leaver’s processes are followed correctly. End-user support regarding IT applications. More ❯