20 of 20 2nd Line Support Engineer Jobs in the South East

Job Title: 2nd Line IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3 rd Line/T3 IT Service Desk Engineer/Project Engineer … where innovation meets exceptional service. Let's shape the future of IT together, one client success story at a time. Responsibilities: Provide 1st and 2nd line support to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and … customer onboarding) Work with 2nd line team to triage IT Support requests Provide mentorship and guidance to junior staff (1st line) Complete on-site visits to customers independently Carry out site audits and create technical documentation and knowledge base articles Experience: Proven track More ❯

Job Title: 2nd Line IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3rd Line/T3 IT Service Desk Engineer/Project Engineer … where innovation meets exceptional service. Let's shape the future of IT together, one client success story at a time. Responsibilities: Provide 1st and 2nd line support to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and … customer onboarding) Work with 2nd line team to triage IT Support requests Provide mentorship and guidance to junior staff (1st line) Complete on-site visits to customers independently Carry out site audits and create technical documentation and knowledge base articles Experience: Proven track More ❯

2nd Line IT Support Engineer - Horsham - £35,000 - Hybrid After Probation! Role : 2nd Line IT Support Engineer Area : Horsham Salary : £30,000 - £35,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client … are looking to add an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2nd line, second line, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com 0118 228 6480 07704 160 518 Interviewing Immediately - Please apply ASAP More ❯

2nd Line Support Engineer - £40-45k - Hybrid in Reading - UK🌳 As a 2nd Line Support Engineer, you will be responsible for handling all escalations from the service desk team. You will work collaboratively to ensure … k 🌳Hybrid - 2 days a week on-site in Reading 🌳Great benefits package Responsibilities: Address escalated technical issues from the 1st line support, providing prompt and effective solutions. Work alongside 3rd line engineers and other teams to ensure smooth resolution of escalated issues and … macOS. Possess a strong understanding of networking protocols, topologies, and security principles. Requirements: Minimum of 3 years of experience in an IT 1st or 2nd line support role. Extensive technical knowledge in M365 & Intune. Proven experience with Service Desk technologies & ITIL methodologies. Excellent communication and More ❯

very seriously since the company was founded in 1959. Tradition is currently seeking to appoint an IT Support Engineer/2nd Line Support to be based in the London office. Main responsibilities within the IT Support Engineer/2nd Line Support position include: Attending and fixing any 2nd line problems with PC hardware, Software, voice and application software Carrying out desk moves of IT equipment Working with project team and 3rd line support … Installing printers as requested, ensuring that necessary records are amended Making all administration amendments to the dealer board systems as appropriate Facilitating new line testing Responsible for reporting line faults and ensuring they are resolved in a timely manner Investigating long term issues and report findings More ❯

2nd Line IT Support Engineer - Horsham - £35,000 - Hybrid After Probation! Role : 2nd Line IT Support Engineer Area : Horsham Salary : £30,000 - £35,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client … are looking to add an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure ... More ❯

in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 2nd Line Engineer working 09:00-18:00 weekdays. Your role would include a mixture of some project work and IT … on the Support desk Tuesday - on the Support desk Wednesday - on the Support desk Thursday - helping out a 2nd Line Engineer on a project Friday - doing a scheduled visit at a hotel a 30 minute drive away There is … an element of On-Call this role and you would join the weekly on-call rota shared with other 2nd Line engineers. You would be expected to offer guidance and resolutions to the 1st and 2nd Line engineers based in the office after hours More ❯

Job Description: We are seeking a skilled 2nd Line Support Engineer to join our client's dynamic team in Reading, on an initial 8 week contract. As part of a fast-paced MSP environment, you will provide technical support and troubleshooting … various industries. Your primary focus will be on resolving escalated IT issues, ensuring seamless system operations, and delivering excellent customer service. Key Responsibilities: Provide 2nd line support for escalated issues across Microsoft, VMware, and Veeam technologies. Troubleshoot and resolve incidents related to Windows Server, Active … date. Assist in IT projects, including migrations, deployments, and upgrades. Deliver exceptional customer service while maintaining SLAs. Required Skills & Experience: Proven experience in a 2nd line IT support role, ideally within an MSP. Strong knowledge of Microsoft technologies (Windows Server, Active Directory, O365). Experience More ❯

2nd Line Support Engineer - Sevenoaks, Kent - £35,000 + Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider (MSP) based in Kent for a 2nd Line Support Engineer. You will play … a crucial role in delivering exceptional IT support services to the companys clients remotely from their offices, and onsite when required. You will work closely with the clients to … address their IT needs, troubleshoot technical issues, and provide proactive solutions to ensure the smooth operation of their IT systems. Role & Responsibilities: Provide second line technical support to clients via phone, email, or on-site visits. Diagnose and resolve hardware and software issues, including but not More ❯

My client a leading MSP in the City of London are looking for an experience ' 2nd Line Support ' to join them on a permanent basis. The 2nd Line Support Engineer will be responsible for providing support … This candidate MUST have experience working for an MSP previously and must be someone who is very customer centric and people orientated. Job Title: 2nd Line Support Salary: £35,000 - £40,000 Location: London (5 Days Onsite) Job Type: Permanent Start: ASAP Required Skills and … Experience: Proven Experience in Managed Services: Demonstrated ability to support multiple clients within a B2B environment In-depth knowledge of networking protocols (TCP/IP, DNS, DHCP) and configurations (VLANs, VPNs, firewalls) ITIL Framework Proficiency: Practical application of ITIL principles to streamline IT operations Cloud Expertise: Hands-on More ❯

with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … to Friday work schedule, 8:30 AM to 5:30 PM work-life balance is key. If you're a tech-savvy 1st/2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive More ❯

with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … to Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive More ❯

About > Careers > Second Line Technical Support Engineer (Shift … Patterns) Second Line Technical Support Engineer (Shift Patterns) Contract: Permanent Location: Chertsey, Surrey Are you an experienced Second Line Support Engineer looking to boost your career by working for a people-centric, dynamic and successful MSP? The Company … day and night shifts. A shift is 8.00am-8.00pm or 8.00pm-8.00am. The role is based at Krome's HQ in Chertsey. Some second-line duties are field-based, so availability to work in Chertsey but also to travel to London and other client locations is required. Requirements More ❯

2nd Line Service Desk Engineer Ashford, Kent Up to £32k DOE Essential Requirement: Driving license for onsite client visits Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy … based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most … to work calmly and patiently under pressure Previous experience in a service desk role (service provider or corporate environment) Proven abilities in IT support and installation Working knowledge of: Microsoft Desktop & Office Systems Microsoft 365 and SharePoint troubleshooting Intune and endpoint management Active Directory Security and Administration TCP More ❯

DK Recruitment are seeking a 2nd Line Support Engineer on behalf of our client based in Didcot expanding the IT Support division. As part of a dynamic and highly skilled team you will be working on the forefront of technology. This … is a great opportunity for someone who has 3 years experience covering 1st and 2nd line support. Tech stack Microsoft 365 Azure VMware Hyper-V Active Directory Administration (passwords, users, groups, permissions) Desktop support Network support Windows Server Location: Didcot Full UK driving More ❯

We are looking for 2nd Line SD-WAN Support Engineer based in Bracknell. You'll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £34K + … Shift Allowance. This role requires full-time on-site and SC Clearance. You will be providing direct 2nd line technical support for my client's SD-WAN services. Responsibilities include: - Monitor and manage network events via orchestrator tools. - Provide proactive network support and … Solid understanding of network protocols and concepts. - Experience with Cisco SD-WAN (vManage, LiveNX, Elastic monitoring tools). - Familiarity with MS Service Centre Support tools. - Working knowledge of Cisco technologies, including routing and IP protocols. - Experience supporting Windows and Linux platforms, including patching and maintenance. - Awareness of cybersecurity More ❯

We are looking for 2nd Line SD-WAN Support Engineer based in Bracknell. You'll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £34K + … Shift Allowance. This role requires full-time on-site and SC Clearance. You will be providing direct 2nd line technical support for my client'... More ❯

We are seeking an experienced and dynamic Second Line Engineer to join the helpdesk team. This role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. You will also be responsible for remediating vulnerabilities and applying … security configurations. The job holder is a direct escalation path within the helpdesk team. You will provide a high level of technical support to a wide range of users, spanning across different industries. The role demands a commitment to resolving complex incidents and requests while contributing to maintenance … and project initiatives, enhancing customer platforms and services. Key Responsibilities Handle escalated issues from first-line support that require a deeper level of technical expertise. Perform advanced troubleshooting of hardware, software, network, and system-related issues. Coordinate with third-line engineers or external vendors More ❯

are very much focused on providing the best customer satisfaction with brilliant technical support. I am looking for an experienced and dynamic Second Line Engineer to join the helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and … changes within contracted service levels. Your key responsibilities will be to handle escalated issues from first-line support that require a deeper level of technical expertise as well as Perform advanced troubleshooting of hardware, software, network, and system-related issues and Coordinate with third-line … complex issues. To be successful in this role you must have the following skills An understanding of ITIL and Cyber Essentials frameworks. Endpoint support for Microsoft Windows and Apple Mac devices, with a focus on troubleshooting and ensuring user productivity. Proficiency in the support and management More ❯

We are seeking an experienced and dynamic Second Line IT Engineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities … and applying security configurations. You will provide a high level of technical support to a wide range of users, spanning across different industries. The role demands a commitment to resolving complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services. Main Duties … Handle escalated issues from first-line support that require a deeper level of technical expertise. Perform advanced troubleshooting of hardware, software, network, and system-related issues. Coordinate with third-line engineers or external vendors when necessary to resolve complex issues. Ensure proper communication and More ❯