2 of 2 2nd Line Support Engineer Jobs in the East Midlands

IT Engineer (Level 2) £230/day 6-Month Contract Onsite Northampton Skills: Azure, 365, Desktop, 2nd line, Active Directory, VOIP, BAU, Windows, EUC, etc. Are you a hands-on, technically sharp IT Engineer ready to hit the ground running? Want to be part of a fast-paced team making a real impact … contract . This is a 100% onsite role perfect for someone who thrives in a dynamic environment and loves solving real-world tech challenges. What Youll Be Doing: Tackling 2nd Line support like a pro resolving 15+ tickets per day Assisting 1st Line where needed (youre a team player!) Supporting site installations (VOIP … projects beyond BAU your ideas matter here Coaching junior engineers and being a go-to escalation point What You Bring: Solid experience in general IT infrastructure Proven ability in 2nd Line support across desktop, server & network issues Strong troubleshooting skills and ability to prioritise critical issues Experience with VOIP, firewalls, remote desktop setups Flexibility for More ❯

Second Line Engineer - Leciester (Hybrid) £26,000 - £29,500 DOE The Company: A large-scale enterprise providing essential operational and technical support to its nationwide network of branches. By centralising key services and systems, the company ensures consistency, reliability, and efficiency across all locations - enabling each branch to focus on delivering quality service to … their local communities.This internal IT support position is ideal for someone who thrives in a fast-paced environment and enjoys taking ownership of projects from start to finish. The Role: Provide remote and on-site second-line IT support to internal users across multiple locations Troubleshoot and resolve hardware, software, and networking issues promptly … clear communication and timely resolution of support tickets The Ideal Candidate Will Have: Experience in an IT support, service desk, or helpdesk role (1st or 2nd line) Solid understanding of Windows operating systems and common business applications Familiarity with Microsoft 365, Active Directory, networking fundamentals, and cloud technologies Strong diagnostic and troubleshooting skills More ❯