Chicwick, London, Chiswick Homefields, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
2ndLine IT Support Engineer. £40k + Benefits Package. Chiswick, London. Permanent. Onsite - Monday to Friday - 8.30am to 4.30pm. *Must be Eligible to work in the UK. *Education Sector experience preferred* Leading School is seeking to secure a 2ndLine IT Support Engineer. The role holder will support … MSP will provide 3rd LineSupport - the role holder will also partner with the external MSP. This is a standalone role at the School. Role: 2ndLineSupport - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. … and developing IT Security & Compliance Policies. Align to school procedures and Health & Safety polices. Support with the smooth running & development of the IT department. Technical Skills Required: 2ndLine IT Support Engineer. Education Sector experience preferred. MDM - JAMF or similar InTune etc. MacOS & iOS devices - support experience. Google Workspace - Office & Email More ❯
Cambridge, Cambridgeshire, England, United Kingdom
VIQU IT Recruitment
2ndLine IT SupportEngineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They … are seeking a 2ndLine IT SupportEngineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2ndLine IT SupportEngineer, you will be responsible for documenting … requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2ndLine IT SupportEngineer: 3+ years in an IT support role with robust 2ndlinesupportMore ❯
2ndLine IT SupportEngineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They … are seeking a 2ndLine IT SupportEngineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2ndLine IT SupportEngineer, you will be responsible for documenting … requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2ndLine IT SupportEngineer: 3+ years in an IT support role with robust 2ndlinesupportMore ❯
2ndLineSupportEngineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time | Permanent Industry: IT Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2ndLineSupport … private operators streamline mobility and improve user experience. Our technology integrates cloud-based platforms, mobile apps, and IoT devices to deliver smarter AT driven software... Your Role As a 2ndLineSupportEngineer, you'll be the technical backbone of our support operations, handling escalations from 1st line teams … and working closely with engineering to resolve complex issues. Key Responsibilities: Provide 2ndline technical support across EUC (End User Computing), Microsoft technologies (Windows 10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and cloud services. Collaborate with More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Adria Solutions
2ndLineSupportEngineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK.They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a capable … and confident 2ndLineSupportEngineer to join their friendly, professional technical team. The Role The successful candidate will act as a key escalation point for 1st Line Engineers, providing hands-on technical support across Microsoft 365, Windows Server, networking, and endpoint environments. This is a client-facing role … role involves occasional travel to client sites — including London and the Lake District — and may occasionally require international travel to support global client operations. Key Responsibilities Deliver 2ndline remote and on-site support for client systems and users. Act as an escalation point for the 1st Line team, resolving complex More ❯
2ndLineSupportEngineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK. They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a … capable and confident 2ndLineSupportEngineer to join their friendly, professional technical team. The Role The successful candidate will act as a key escalation point for 1st Line Engineers, providing hands-on technical support across Microsoft 365, Windows Server, networking, and endpoint environments. This is a client-facing … role involves occasional travel to client sites — including London and the Lake District — and may occasionally require international travel to support global client operations. Key Responsibilities Deliver 2ndline remote and on-site support for client systems and users. Act as an escalation point for the 1st Line team, resolving complex More ❯
2ndLineSupportEngineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development … and training opportunities with exposure to emerging technologies. The Role As a 2ndLineSupportEngineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2ndlinesupport role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience More ❯
2ndLineSupportEngineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development … and training opportunities with exposure to emerging technologies. The Role As a 2ndLineSupportEngineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2ndlinesupport role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience More ❯
2ndLineSupportEngineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development … and training opportunities with exposure to emerging technologies. The Role As a 2ndLineSupportEngineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2ndlinesupport role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience More ❯
2ndLineSupportEngineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development … and training opportunities with exposure to emerging technologies. The Role As a 2ndLineSupportEngineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2ndlinesupport role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience More ❯
Onsite Desktop SupportEngineer/2ndLine Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client … on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite Desktop SupportEngineer/2ndLine Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite Desktop SupportEngineer/… 2ndLine Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team providing remote support to customers. This is an exciting opportunity to join More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
WSR are looking for a hybrid 2ndLine IT SupportEngineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension … go-to problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2ndLine IT SupportEngineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2ndLine … problems Installing, repairing and configuring hardware, software and peripherals Maintaining and modifying networking equipment and systems Researching new technologies and recommending enhancements Supporting IT projects—from design to implementation 2ndLine IT SupportEngineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows More ❯
Role – 2ndLineSupportEngineer Location – Whiteley Start – ASAP Salary - £30,000 to £40,000 The Role We're working with a growing Managed Service Provider based in Whiteley who are seeking a talented 2ndLineSupportEngineer to join their expanding team. This is a … week), with regular travel to customer sites across Hampshire and Sussex (a company van is provided for these visits). Day-to-day, you'll be responsible for: Providing 2ndLinesupport across a wide range of Microsoft technologies. Delivering excellent customer service both remotely and on-site. Troubleshooting, diagnosing, and resolving escalated technical issues. … client visits, this role offers both stability and the chance to play a key role in the MSP's future growth. The Person We're looking for an experienced 2ndLineEngineer who can combine technical knowledge with great communication skills. You'll be just as comfortable supporting clients remotely as you are working on More ❯
2ndLineSupportEngineer - Milton Keynes 5 Days per week onsite - 35,000 - 38,000 per annum 2ndLineSupportEngineer required for a leading client based in Milton Keynes. My client is currently seeking a 2ndLineSupportEngineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real … estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: Strong 2ndLinesupport experience Conduct administration tasks for server operating systems. Collaborate with RDS, Citrix, and Hyper-V technologies. Supply assistance for smartphones (Android & iOS), tablets More ❯
Blackburn, Lancashire, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
1st/2ndLineSupportEngineer £35,000 - £40,000 | Blackburn (Hybrid) | Evening/Night Shifts When most people are logging off, you’re just getting started. You’re the type of engineer who thrives on owning a problem end-to-end, whether it’s a password reset or an Intune … policy that’s misbehaving at 2am. You’re confident across 1st and 2ndlinesupport, and you don’t panic when something breaks, you calmly get stuck in and fix it. This is your chance to join a growing business that’s delivering impactful work across cloud, data, and digital transformation. You’ll play a … Night shifts (Mon-Fri: 12:00am to 8:30am) or Evening & Weekend shifts (Mon-Wed: 16:00pm - 12:30am, and Sat & Sun: 08:30 – 17:00) Variety : 1st and 2ndlinesupport across a wide range of Microsoft cloud and on-prem tech Impact : Be the go-to contact during out-of-hours supportMore ❯
TW3, Hounslow, Greater London, United Kingdom Hybrid / WFH Options
MFK Recruitment
2ndLine IT SupportEngineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2ndLine IT SupportEngineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company … years, with 31 still working there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2ndLine IT SupportEngineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming … per week onsite at a school in Hounslow, London, with occasional visits to other client schools. A full, clean driving licence and access to your own vehicle are required. 2ndLine IT SupportEngineer - Skills and Experience 2+ years’ experience working for an MSP or within the education sector. Experience in a customer More ❯
Hounslow, Middlesex, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
2ndLine IT SupportEngineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2ndLine IT SupportEngineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company … years, with 31 still working there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2ndLine IT SupportEngineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming … week on-site at a school in Hounslow, London, with occasional visits to other client schools. A full, clean driving licence and access to your own vehicle are required. 2ndLine IT SupportEngineer - Skills and Experience 2+ years’ experience working for an MSP or within the education sector. Experience in a customer More ❯
2ndLine IT SupportEngineer Location : Borehamwood, WD6 1JD Salary : £30K – £40K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service … grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2ndLine IT SupportEngineer to join our close-knit team in Borehamwood. You’ll work directly with our clients across a range of … ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2ndLine IT SupportEngineer you will be responsible for: Providing excellent 2ndline technical support to our clients More ❯
Cheltenham, Gloucestershire, England, United Kingdom
C4S Search Ltd
JOB TITLE – 2ndLineSupportEngineer LOCATION – Cheltenham SALARY – Up to £35,000 THE BUSINESS: C4S Search are pleased to be working with UK-based medical charity who specialise in healthcare research. ABOUT THE 2ndLINESUPPORTENGINEER POSITION: Technical Support & Issue Resolution – Work … Management – Assist in rolling out new IT systems, ensuring all deployed equipment is documented, labelled, and secured. Network Monitoring & Maintenance – Monitor network performance, proactively address potential issues, and support disaster recovery planning. Compliance & Data Protection – Ensure adherence to GDPR and data protection principles in handling and storing patient data. Site & Connectivity Support – Support the … tools. Ability to communicate technical issues to non-technical users effectively. Prior experience in an IT support or service desk role. If you are interested in the 2ndLineSupportEngineer role, please send an application detailing proof of the above or contact Shona in our office. C4S Search connect future More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Crimson
2ndLineSupportEngineer - Milton Keynes5 Days per week onsite - £35,000 - £38,000 per annum2nd LineSupportEngineer required for a leading client based in Milton Keynes. My client is currently seeking a 2ndLineSupportEngineer to come … on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal … real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops.Key skills: Strong 2ndLinesupport experience Conduct administration tasks for server operating systems. Collaborate with RDS, Citrix, and Hyper-V technologies. Supply assistance for smartphones (Android & iOS), tablets More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
K3 Capital Group Ltd
week based at our Bolton & Manchester offices** We are seeking an experienced IT SupportEngineer to join our internal IT Service Desk team and provide 2ndLine IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively resolve issues and complete requests, ensuring … with a can-do attitude, happy to answer questions and support other members of the team, sharing knowledge and expertise to enable them to develop Key responsibilities: 2ndLine IT Support: Provide desk side and remote 2ndlinesupport to end-users, resolving technical issues and escalation issues … effectively. Provide 2ndlinesupport for Microsoft 365, Azure & Windows Active directory for on premise and cloud technologies. Ensure a seamless and positive experience for clients. Experience in the building of physical laptops and MAC support is desirable. Proactive Issue Resolution: Identify and resolve issues proactively to minimize downtime. Maintain high standards of More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
TurnerFox Recruitment
IT Support Enginee r -1st & 2ndLine Location: Derby -Hybrid after training -2 days from home Salary: 27-36k PA Negotiable dept on exp Are you an experienced IT SupportEngineer looking to develop your career in a dynamic, customer-focused environment? We're looking for a talented 1st … 2ndLine IT SupportEngineer to join our busy support team in Derby. You'll deliver high-quality technical support across Office 365, Windows 10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys … troubleshooting, problem-solving, and helping people get the best out of their technology. Key Responsibilities for the role of IT SupportEngineer: Provide 1st and 2ndLine IT support via phone, email, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows 10/11, Intune More ❯
Nottingham, Nottinghamshire, England, United Kingdom
VIQU IT Recruitment
2ndLineSupportEngineer – Mobile Device Management Location: Hatfield/Milton Keynes/Nottingham | Type: Full-time onsite | Salary: £30,000 – £35,000 We’re looking for a 2ndLineSupportEngineer – Mobile Device Management (MDM) to join a leading IT services provider. This is an … with experience in software-based Mobile Device Management to support iOS and Android devices. Candidates must be eligible for Security Clearance (SC). The Role As a 2ndLine MDM Analyst, you’ll provide Mobile Device Management support using cloud-based tools. Key responsibilities include: 2ndline troubleshooting and incident … ll work closely with 3rd line analysts and technical teams to ensure smooth MDM delivery and maintain SLA compliance. What You’ll Need Proven experience in a 2ndline MDM/mobile endpoint support role Hands-on experience with Apple Business Manager, Android devices, and Workspace ONE Knowledge of Intune, including enrolling devices More ❯
2ndLine IT Support Engineer. £40k + Benefits Package. Chiswick, London. Permanent. Onsite - Monday to Friday - 8.30am to 4.30pm. Must be Eligible to work in the UK. Education Sector experience preferred Leading School is seeking to secure a 2ndLine IT Support Engineer. The role holder will support … MSP will provide 3rd LineSupport - the role holder will also partner with the external MSP. This is a standalone role at the School. Role: 2ndLineSupport - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. … and developing IT Security & Compliance Policies. Align to school procedures and Health & Safety polices. Support with the smooth running & development of the IT department. Technical Skills Required: 2ndLine IT Support Engineer. Education Sector experience preferred. MDM - JAMF or similar InTune etc. MacOS & iOS devices - support experience. Google Workspace - Office & Email More ❯
Location: Chertsey, Surrey Job Type: Full time Contract Type: Permanent Salary: c£30,000 - £40,000 Basic (depending on experience) + £4k Shift Allowance Are you an experienced SecondLineSupportEngineer looking to boost your career working in an advanced technical team that pride themselves on delivering high-quality service levels? The Company … followed by a block of 4 days of rest. A shift is 8.00am-8.00pm or 8.00pm-8.00am.• The role is based at Krome’s HQ in Chertsey. Some second-line duties are field-based, so availability to work in Chertsey but also to travel to London and other client locations is required. Responsibilities • Troubleshooting hardware or software problems … we process in order to provide services to our clients. You may also have experience in the following: 2ndLineSupport, Helpdesk Analyst, SecondLineSupport Technician, Systems Administrator, IT Support, Network Engineer, Technical Support, Network Administrator, Server Administration, Systems Analyst, Help Desk, SecondLineMore ❯