2ndLine IT SupportEngineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They … are seeking a 2ndLine IT SupportEngineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2ndLine IT SupportEngineer, you will be responsible for documenting … requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2ndLine IT SupportEngineer: 3+ years in an IT support role with robust 2ndlinesupportMore ❯
2ndLine IT SupportEngineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They … are seeking a 2ndLine IT SupportEngineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2ndLine IT SupportEngineer, you will be responsible for documenting … requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2ndLine IT SupportEngineer: 3+ years in an IT support role with robust 2ndlinesupportMore ❯
you an experienced IT professional looking to elevate your career in a dynamic and supportive environment? I'm working with a leading business in Southend that requires a dedicated 2ndLineSupportEngineer to join their team, on a permanent basis. This role offers a chance to apply your technical expertise, but also … deliver exceptional customer service is prioritised. This role is ideal for individuals who thrive in fast-paced settings and are eager to take on new challenges. Key Responsibilities: Provide 2ndline IT support: Resolve issues and ensure seamless IT operations. Customer Engagement: Offer professional and effective support to customers. Team Collaboration: Work with … team members to manage and resolve Service Desk tickets. System Administration: Maintain and administer Microsoft 365, AzureAD/EntraID, and Active Directory. Windows Support: Support Windows 10 and 11 environments, ensuring systems are up-to-date and secure. IP Networking: Manage tasks including DNS and DHCP configurations. Virtualisation Tools: Utilise Hyper-V and VMware. Email Systems More ❯
