1 to 25 of 32 Microsoft 365 Jobs in Essex

Enablement & Collaboration Engineer Job Description: ABOUT THE ROLE We are looking for a Workplace AI Enablement & Collaboration Engineer to drive the adoption of Microsoft 365 Copilot, Power Platform and automation services. You will partner with business stakeholders to identify high-value use cases, lead discovery and solution … design workshops, and deliver secure and scalable workplace solutions. The role combines workplace AI enablement with hands-on engineering, governance and continuous improvement of Microsoft Teams, SharePoint Online, OneDrive and Exchange Online. WHAT WILL YOU DO: This is a strategic role for someone who wants to shape ...

experienced and proactive IT Support Engineer to take ownership of day-to-day IT support for approximately 200 users across our modern, Microsoft-focused hybrid environment. This is a hands-on 1st and 2nd line support role, offering the opportunity to troubleshoot and resolve a wide range of technical … incidents and service requests from investigation through to resolution and closure. Resolve a broad range of 1st and 2nd line technical issues across Windows, Microsoft 365, authentication, applications, printing, connectivity and peripherals. Investigate the root causes of recurring problems to identify effective, long-term solutions. Learn ...

much advisory as it is hands‐on: you’ll guide the business on the future direction of the product, combining the best of Microsoft technologies with what our clients actually need — in a way that is valuable to end users, scalable and economically supportable. Working with the customer success … SDLC practices, code review, automated testing and staged CI/CD for AI‐generated changes. Familiarity with integrating AI/LLM services into applications (M365 Copilot, Azure OpenAI or equivalent APIs). Required Skills & Experience Front‐end skills: strong commercial experience with JavaScript, TypeScript, React and the SharePoint Framework (SPFx ...

support to customers via phone, email and portal, with a strong focus on first-touch resolution. Own projects end to end, including Intune migrations, Microsoft 365 tenant migrations and customer onboarding. Carry out server migrations (server to server and server to cloud), infrastructure upgrades and firewall configuration. … Deploy and manage Microsoft 365, Entra ID, Intune and Azure environments alongside traditional on-premise servers and networking. Share knowledge with the wider team and assist with escalated issues, while maintaining accurate time recording and documentation. What You'll Bring: Proven experience in a senior support ...

customer-focused Technology Operations Engineer to deliver 1st and 2nd Line support, device deployment, and deskside services across the business. Working within a Microsoft 365 and Windows environment, you will be responsible for troubleshooting technical issues, supporting colleagues with day-to-day IT requirements, and contributing … contact for IT support queries via phone, email, walk-up support and ticketing systems. Provide first-line troubleshooting and resolution for hardware, software, Microsoft 365, network and application issue Log, prioritise and manage incidents and service requests in line with agreed service levels Escalate complex issues ...

your development, we want to hear from you. Key Responsibilities: Provide technical support to resolve hardware, software, and network-related issues. Configure and maintain Microsoft 365, Azure, Intune, and Teams services. Troubleshoot and resolve LAN, VPN, firewall management, and network-related issues, including WatchGuard and Palo Alto … firewalls. Deploy and support Microsoft 365 products, including Entra ID, SharePoint/OneDrive, and Teams. Manage devices and policies using Microsoft Endpoint Manager/Microsoft Intune. Optimize and troubleshoot Windows Server environments (Apply online only)) and virtualization platforms such as Hyper-V. Utilize RMM tools ...

your development, we want to hear from you. Key Responsibilities: Provide technical support to resolve hardware, software, and network-related issues. Configure and maintain Microsoft 365, Azure, Intune, and Teams services. Troubleshoot and resolve LAN, VPN, firewall management, and network-related issues, including WatchGuard and Palo Alto … firewalls. Deploy and support Microsoft 365 products, including Entra ID, SharePoint/OneDrive, and Teams. Manage devices and policies using Microsoft Endpoint Manager/Microsoft Intune. Optimize and troubleshoot Windows Server environments (Apply online only)) and virtualization platforms such as Hyper-V. Utilize RMM tools ...

threats. Support the implementation and management of SIEM, endpoint security and monitoring solutions. Conduct vulnerability assessments and coordinate remediation activities. Implement and maintain Microsoft security technologies including Entra ID, Defender and Purview. Develop and enforce security policies, standards and best practices. Support internal and external audits, compliance activities … security processes and controls. Skills & Experience Required Minimum 3 years' experience within Cyber Security, Infrastructure Security or Information Security. Strong hands-on experience with Microsoft security technologies including: Microsoft 365 Security Microsoft Entra ID Microsoft Defender Microsoft Purview Intune Azure Security Experience with ...

excellent service. Manage, coach and develop the Infrastructure & Support team, promoting accountability, collaboration and continuous improvement. Oversee IT infrastructure, including servers, networking, connectivity, Microsoft 365, cloud services and endpoints. Strengthen cybersecurity, manage technical risks and maintain effective backup, disaster recovery and business continuity arrangements. Plan and deliver … with the technical confidence to troubleshoot complex issues and the leadership skills to support a small technical team. You will bring: Strong knowledge of Microsoft 365, Windows environments, networking and core IT infrastructure. A sound understanding of cybersecurity, access management, endpoint protection, vulnerability management and disaster recovery. ...

equipment checks and ensure appropriate spare equipment and consumables are available. Coordinate equipment repairs and replacements where required. Software & Business Systems Support colleagues with Microsoft 365, including Outlook, Teams, shared files and general account access. Assist with routine password resets and permissions requests, following authorised company procedures. … helpdesk or hands‐on technical support role (desirable). Confidence troubleshooting Windows computers, laptops, tablets, printers, peripherals and common office applications. Working knowledge of Microsoft 365 and basic user account administration. The ability to diagnose basic Wi‐Fi, network and connectivity problems. Experience with tills, EPOS ...

Logging, prioritising and tracking tickets through to resolution, escalating where needed. Troubleshooting hardware, software and printer issues for end users. Supporting users with Windows, Microsoft 365 and common business applications. Assisting with user account administration, including new starters, leavers and password resets in Active Directory. Helping diagnose … Desirable: CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance to build practical experience across IT support, user ...

Essex About us Acker-Tech is a growing managed IT provider based in Harlow, supporting businesses across Essex, Hertfordshire and London. We’re a Microsoft partner with Cyber Essentials Plus, with a focus on preventing problems before they affect our clients. Joining us now means playing a real part … committed to your development. Key responsibilities Log, work and update support tickets by phone, email and remote session Troubleshoot everyday hardware, software, printer and Microsoft 365 issues Set up laptops, phones and new starter accounts Handle password resets plus mailbox and Teams access requests Escalate complex issues ...

Audit & Discovery across our Essex based charity shops. Ensure robust Data Backup & Migration processes are established and followed. Undertake Device Rebuild, Hardening & Standardisation (using Microsoft 365/Entra ID, Intune and other software deployment tools) at all locations and consideration to business disruption. Reconfigure shop Printers, Wireless … Networks and Connectivity to agreed security standards. Support the installation, configuration and use of common software such as Windows, Microsoft 365, Teams, Outlook, Word & Excel. Maintain comprehensive IT project documentation, asset registers and produce reports for management, including progress against the plan and identified risk & issue logs. ...

Audit & Discovery across our Essex based charity shops. Ensure robust Data Backup & Migration processes are established and followed. Undertake Device Rebuild, Hardening & Standardisation (using Microsoft 365/Entra ID, Intune and other software deployment tools) at all locations and consideration to business disruption. Reconfigure shop Printers, Wireless … Networks and Connectivity to agreed security standards. Support the installation, configuration and use of common software such as Windows, Microsoft 365, Teams, Outlook, Word & Excel. Maintain comprehensive IT project documentation, asset registers and produce reports for management, including progress against the plan and identified risk & issue logs. ...

Digital Innovation & Resource Development Develop engaging digital learning resources, e-learning materials and employer toolkits. Deliver workshops and training in areas such as AI, Microsoft Copilot, Microsoft 365, Power Automate, business process improvement and digital transformation. Research emerging technologies and identify opportunities to embed innovation within ...

Ocean Holidays is seeking an experienced IT Support Engineer to own day-to-day IT support for around 200 users in a hybrid Microsoft-focused environment. You will handle 1st/2nd line incidents from initial contact to resolution and collaborate with senior IT colleagues on complex issues. … will support Microsoft 365 services, Entra ID/AD, Intune and Autopilot, plus network troubleshooting. The role emphasizes automation, documentation and proactive problem-solving. #J-18808-Ljbffr ...

helpful approach. Good organisation, attention to detail and adaptability. A team mindset and the confidence to ask for help. Basic knowledge of Windows 11, Microsoft 365 and SharePoint, plus an interest in apps, systems and cloud technology. Care with secure access, accurate records and agreed processes. There ...

travelling between locations. Qualifications Skills & Experience What do I need to know? Advanced support knowledge of IT systems and infrastructures. Experience with Windows OS, O365 and Azure. FreshService, ITILv4, DNS and DHCP experience. A working knowledge of cloud-based infrastructures. Enjoy working with people, developing rapport at all levels ...

role where no two days are the same, then we would love to hear from you. Job-Specific Knowledge and Skills: • Knowledge of Microsoft operating systems. • Knowledge of iOS operating systems. • Knowledge of Office 365. • PC/laptop hardware troubleshooting. • Strong communication and interpersonal skills. • Organisational and prioritising skills. ...

while travelling between locations. Qualifications Skills & Experience What do I need to know? Advanced support knowledge of IT systems and infrastructures. Experience withWindows OS, O365 and Azure. FreshService, ITILv4, DNS and DHCP experience. A working knowledge of cloud-based infrastructures. Enjoy working with people, developing rapport at all levels ...

while travelling between locations. Qualifications Skills & Experience What do I need to know? Advanced support knowledge of IT systems and infrastructures. Experience withWindows OS, O365 and Azure. FreshService, ITILv4, DNS and DHCP experience. A working knowledge of cloud-based infrastructures. Enjoy working with people, developing rapport at all levels ...

improvement project across Essex charity shops. The 9-month fixed-term contract covers multiple sites with travel between locations. You will configure and deploy Microsoft 365 tools, Entra ID, Intune, and assist with data backup, device rebuilds, and cyber security compliance while delivering training and clear handovers ...

years in technology training, digital adoption or change, ideally in a law firm or professional services setting. A working understanding of generative AI and Microsoft Copilot, including their limits and risks in a legal environment. A curious, hands-on approach to AI: you try new tools yourself, learn what … turn that into practical guidance for colleagues, with the judgement to know which developments in a fast-changing field matter to their work. Strong Microsoft 365 knowledge. Experience working alongside project teams to a delivery timetable. Experience managing competing priorities across several projects, and the judgement ...

infrastructure and device security including threat protection, data storage security, server patching, firewalls, VPNs and vulnerability fixes. Project delivery and rollout experience. Proficient in Microsoft Windows … Server technologies and knowledge in virtualization technologies (Hyper-V). End user device management experience e.g. Intune, autopilot, application policies, software deployments. Knowledge of Microsoft365 cloud stack: EntraID, Teams, EntraConnect, Azure, Office365, OneDrive, SharePoint, Defender, licencing, conditional access, monitoring, SSO, MFA, Exchange, email routing (DKIM, SPF, DMARC etc.) Familiarity with ...

join our customer focused 2ndline IT End User Computing Support team. Working across a wide sway of Windows based technologies and applications utilising the Microsoft Windows 11 platform. Gaining a wide exposure to the latest laptop and desktop hardware and software, managing, supporting, installing, and fixing a wide variety … learning you have in the IT field. The ability to support Microsoft products, in particular Windows 11, as well as Microsoft Office 365 is key. Your ability to learn and pickup appropriate technical skills quickly is extremely important, as well as the ability to work both ...