WSR are looking for a 2ndLine IT SupportEngineer to join the team of our MSP client based in Leeds. Salary: £32K - £35K Role Type: Permanent Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2ndLine IT … SupportEngineer to deliver exceptional Tier 1 and … Tier 2 support directly to our clients. Our client is a growing Managed Service Provider, seeking a skilled IT SupportEngineer with proven 2ndLinesupport experience to join their dynamic technical team. This is an excellent opportunity for an engineer passionate about delivering high-quality supportMore ❯
2nd … LineSupportEngineer – IT MSP Client The 2ndLineSupportEngineer is responsible for handling secondlinesupport requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint and other cloud technologies. Key … Duties/Responsibilities IT Support relating to technical issues involving Microsoft’s core business applications and operating systems. Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Remote Desktop Services. Monitor the remote monitoring and management system alerts and notifications, and respond More ❯
1st/2ndLine IT SupportEngineer–Leeds–£28,000 - Great Opportunity! An established and forward-thinking IT services provider based in Leeds is looking for a talented 1st/2ndLine IT SupportEngineer to join their growing technical team. This is a great opportunity … on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2ndline responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows … systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2ndLine IT Support role, ideally within an MSP background Strong knowledge of Microsoft 365, Windows 10/11, Active Directory, and basic networking Excellent problem More ❯
