5 of 5 2nd Line Support Engineer Jobs in Newport

join a dynamic company which is fast moving and fun to work in, providing customer-focused high level IT support at a 2nd line level. Up to £26,000 + Benefits IT Support 25/09/2022 Description You will join a … and efficient manner via communication and remote access to the customer. Experience using, and an understanding of MS SQL to enable you to provide 2nd line support to the team is required. As 2nd line, you will be tasked with escalations from … case notes on our internal CRM solution. Communicate and escalate with other members of the team. Be proactive in troubleshooting and diagnosing problems. Provide 2nd line expertise to the team and customers on specific areas of our products such as 3rd party API links. Skills & Knowledge ‘Customer More ❯

Social network you want to login/join with: 2nd Line Avaya Support Engineer, newport col-narrow-left Client: Location: newport, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col … Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or More ❯

Second Line Support Engineer Salary: £30,000 - £36,000 Location: Bristol Hybrid working, three days in the office, two days working from home. About the Role Our client is a managed service provider growing at a healthy pace and looking to hire another Second … Line Support Engineer. We are looking for someone with Microsoft Windows tech stack experience. The company are small to medium sized and are looking to grow due to an increasing client base. Based in Bristol, and this position is hybrid working, although the role will be … on site 5 days a week for the first 3 months to help you get up to speed. Skills Required Experience working in a 2nd Line support position Windows Server Office 365, Azure AD and SharePoint Hyper – V, VMware Veeam Backup Routers, switches and firewalls More ❯

Job Title: 2nd Line IT Support Engineer Location: Horsham Salary: £35,000 - Hybrid after probation Role: Provide second-line IT support within a dynamic IT department, working with technologies such as Office 365, Azure, and Server 2022. Responsibilities: Support and troubleshoot issues related to Windows Server (up to 2022), Office 365, and networking. Work on various projects and support lines. Develop professionally in a supportive environment. Requirements: Previous MSP experience. Full UK Driving License. Availability for hybrid working after probation. Willingness to obtain certifications (paid More ❯

Job Title: 2nd Line Support Engineer Location: Bristol (hybrid) Salary: £28,000 - £35,000 This is an exciting opportunity to join a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support … phone, email, chat and service portal) Develop a good understanding of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customer service to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange More ❯