2nd Line Support Engineer Jobs in Southampton

2 of 2 2nd Line Support Engineer Jobs in Southampton

2nd Line Support Engineer

Southampton, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Sterling Bridge Limited
Role: 2nd Line Engineer Location: Southampton (Hybrid) Salary: £28,000 - £32,000 Tight-Knit Tech Team | High-Quality MSP | Cloud & Project Exposure | Real Progression Path Were working with one of Southamptons most exciting and fastest-growing MSPs , known for their technical excellence, collaborative culture, and strong client delivery across cloud, infrastructure, and security. Theyre now … hiring a 2nd Line Engineer to join their highly skilled, close-knit service desk team . This is a hybrid role , perfect for someone ready to take ownership of escalated tickets while gaining hands-on exposure to Microsoft 365, Azure, networking, virtualisation , and project delivery. Youll be surrounded by experienced engineers and supported to develop … toward 3rd Line, cloud, or project roles . If you're currently in a 1st or 2nd Line position and looking for somewhere to truly grow this is your opportunity. Required Skills: Experience supporting Windows Server, Microsoft 365 & Active Directory Exposure to networking, firewalls, DNS/DHCP, VPNs Excellent communication and a team-focused approach More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

2nd Line Support Engineer - Systems Integrator

Southampton, Hampshire, United Kingdom
Hamilton Barnes Associates Limited
If you would like to learn more about this opportunity, feel free to reach out and apply today! Responsibilities: Act as a key escalation point for complex 1st Line issues, taking ownership of incidents through to resolution Provide hands-on support across servers, switches, firewalls, and other core infrastructure Work within defined SLAs and maintain high … quality ticket documentation Escalate issues to 3rd Line and Professional Services teams when … necessary Contribute to internal documentation and support knowledge sharing within the team (Desirable) Assist in scripting or automation tasks using PowerShell Desired Experience: Proven experience in a 2nd Line Support role within an MSP or similar fast-paced IT environment Strong knowledge of Microsoft 365, Windows environments, and exposure to Azure or AWS More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
2nd Line Support Engineer
Southampton
25th Percentile
£37,500
Median
£40,000
75th Percentile
£42,500