2nd Line Support Jobs in Basildon

5 of 5 2nd Line Support Jobs in Basildon

IT Support Engineer 2nd Line

Basildon, England, United Kingdom
TN United Kingdom
you want to login/join with: IT Jobs Basildon, England £25000 - £35000 per annum Benefits Permanent Apply Now IT Support Engineer 2nd Line IT Support Engineer 2nd Line Job Type: Permanent Location: Basildon, Essex Post Code: SS14 1EE Salary … Industry certifications will also prove an advantage * CompTIA N or * Microsoft MCP/MCSE or * Cisco (CCNA). Your role will be a ‘typical 2nd Line helpdesk’ position working at a reasonable pace and moderate level of technical difficulty. The ability to make sound decisions based on … technical knowledge is also a requirement. Necessity for proven experience in these areas can be further expanded on as follows: * Ability to resolve typical 2nd line queries and escalations such as (but not limited to): Complex desktop/PC related issues Server or network troubleshooting Office More ❯
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2nd Line IT Support / White Glove Service

Basildon, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2nd Line IT Support/White Glove Service, basildon col-narrow-left Client: Eutopia Solutions Location: basildon, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 04.06.2025 Expiry … Date: 19.07.2025 col-wide Job Description: 2nd Line IT Support/White Glove Service – Professional Services environment We are partnering with our client, a Global Professional Services organisation, as they look to recruit an experienced 2nd Line IT Support professional … to join their London team. This team provides onsite IT support to users and guests in their City of London office. A leader in their sector they have been proud to announce that they further increased their multi-billion dollar global revenue by over 20% last year. This More ❯
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2nd Line Support Helpdesk Specialist - Chelmsford - £36,000

basildon, east anglia, united kingdom
WUNDERTALENT
We are seeking a skilled 2nd Line Support Helpdesk Specialist to join our dynamic IT support team. This role is central to delivering exceptional technical support for our comprehensive range of software and hardware solutions. You'll be the problem-solving … hero our users turn to when first-line support needs escalation, providing expert diagnostic evaluation and resolution services that keep our operations running smoothly. The successful candidate will demonstrate excellent judgment, technical expertise, and a customer-first … approach while maintaining accurate documentation and ensuring timely resolution of all technical issues. Key Responsibilities Technical Support Excellence Provide comprehensive second-level support for all standard software and hardware platforms Diagnose, research, and resolve complex technical problems with precision and efficiency Respond promptly to telephone, email More ❯
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2nd Line Support Engineer

Basildon, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: London | 2 Months | Start ASAP | DBS | Inside IR35 We're currently recruiting for an experienced 2nd Line Engineer to join our customer on a short term contract. This role is fully onsite, will require impeccable customer service skills … accompanied by strong experience of supporting Microsoft Solutions. Role Responsibilities : 2nd line support experience of: Windows 10/11, M365, AD, Azure, etc. Support Apple macOS & iOS devices, ensuring seamless integration. MDM Administration, Device management and stock control Experience supporting desktop virtualisation technologies … celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a More ❯
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2nd Line Avaya Support Engineer

Basildon, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or More ❯
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