2 of 2 2nd Line Support Jobs in County Antrim

MCS Group is delighted to be recruiting for a 2nd Line Service Desk Analyst to join our market-leading manufacturing client in County Antrim. This is an excellent opportunity to be involved with a well-established, highly successful manufacturing business bringing best-in-class solutions and products … to the market. This business has been rapidly expanding their IT Team and this addition to the team will support the release of a brand new service desk for the wider business. The role: Provide comprehensive technical support, covering software, hardware, and general ICT infrastructure. Efficiently … processes. This involves creating forms, tasks, and reports to drive continuous improvements throughout the organisation. Requirements: 3+ years of experience in a Desktop Support Engineer or similar role. Proficiency in Microsoft Office 365 platform and applications. Proficiency and experience support AD. The Package: Competitive salary based more »

/Windows 10 Experience Completing tickets using ServiceNow (Windows 7/10, Office 365, Teams VPN’s, BYOD, OneNote) Is willing to learn support of bespoke hardware/software used on customer sites If you are available and interested in this role, please apply today more »