16 of 16 Microsoft 365 Jobs in County Antrim

issues Log, manage, and update support tickets accurately Escalate more complex issues to senior engineers where required Support desktops, laptops, printers, mobile devices, and Microsoft 365 environments Assist with user onboarding, account setup, password resets, and permissions Follow internal support procedures and knowledge base documentation Maintain clear … resolve issues efficiently About You 1 year experience in a Service Desk, IT Support, or Helpdesk role Good understanding of Windows desktop environments and Microsoft 365 Familiarity with basic networking concepts such as TCP/IP, DNS, and DHCP Strong troubleshooting and problem-solving skills Excellent communication ...

with intelligence — not just configuration? At Accenture Technology, we're looking for an experienced Power Platform Engineer who combines deep technical expertise in the Microsoft stack with a genuine curiosity for what AI-enabled development makes possible. You'll join a collaborative team working on a large-scale digital … transformation programme — migrating a public sector organisation's legacy Lotus Notes applications to modern, scalable solutions built on Microsoft Power Platform and Dataverse. This is meaningful, complex work with real societal impact, delivered using the latest Microsoft tooling with a strong potential to introduce Copilot-assisted development ...

responsibilities include: Providing technical support for Windows operating systems and end-user devices Managing and resolving service desk tickets within agreed SLAs Supporting Microsoft 365 and Azure AD administration Managing user accounts and permissions within Active Directory Troubleshooting hardware, software, and connectivity issues Liaising with third-party … Desk or IT Support role Experience supporting Windows OS environments Strong knowledge of Active Directory Experience administering Microsoft 365/Office 365 Exposure to Azure AD/Entra ID Experience working in a structured service desk environment with ticketing systems Ability to troubleshoot and resolve ...

security and user support. The Role You will be responsible for managing and supporting the organisation's IT environment, with a strong focus on Microsoft cloud technologies, endpoint management, and security. Key responsibilities include: Managing end-user devices including laptops, mobiles, and tablets Administering and supporting Microsoft 365 … Creating and maintaining technical documentation What You'll Need 3-5+ years' experience in a Systems Administrator or similar role Strong experience with Microsoft 365 and Azure Hands-on experience with Intune/endpoint management Experience with Entra ID/Azure AD (users, policies, access control ...

improving the IT infrastructure and security posture. Key responsibilities include: Providing 2nd/3rd line support and escalation for complex issues Managing and supporting Microsoft 365, Entra ID, Intune and Azure environments Supporting servers (virtual & physical) and end-user infrastructure Working across networking (LAN/WAN/… process improvements What We're Looking For 4-6+ years' experience in IT Support/Infrastructure Strong experience across the Microsoft stack (O365, AD, Intune, Azure exposure) Solid understanding of networking fundamentals (DNS, DHCP, VPN, firewalls) Exposure to cyber security practices (patching, endpoint protection, audits) Strong troubleshooting skills ...

ITSM Tools: Advanced knowledge of ServiceNow for incident, request, and knowledge management. Familiarity with Enterprise Systems: Exposure to: Active Directory (on-prem and hybrid) Microsoft 365 Suite (Teams, Outlook, SharePoint) Azure AD for identity management ITIL Certification: ITIL Foundation or higher. Technical Certifications: Microsoft, ServiceNow ...

evolve What We Are Looking For Solid background in a 2nd line IT support or infrastructure-focused role Strong working knowledge of Windows Server, Microsoft 365, and Active Directory Practical exposure to networking concepts, virtualisation, or security tooling Comfortable working across multiple sites and occasionally travelling within ...

security standards to maintain a secure desktop environment Collaborate with infrastructure, security, and support teams to deliver workplace technology improvements Desirable: Experience with Microsoft Intune, SCCM, and modern endpoint management tools Knowledge of Microsoft 365, Entra ID, and Windows 10/11 environments Scripting or automation … experience using PowerShell or similar tools Exposure to Citrix, Windows 365, or cloud desktop technologies Strong troubleshooting, communication, and problem-solving skills Why choose VANRATH? Partnering with VANRATH gives you access to exclusive IT opportunities, expert market insight and tailored career guidance. We take a consultative approach; offering ...

client environments. The Role My client is looking for individuals with experience in either, or both, of the following areas: Technical Application Support - supporting Microsoft Power Platform solutions and business applications 1st Line Service Desk Support - managing incidents, troubleshooting issues, and delivering excellent customer support You'll work across … development teams where appropriate Keep users updated throughout the support process and ensure SLA adherence Technical Application Support Support and troubleshoot business applications, including Microsoft Power Platform solutions Assist with user administration, environment monitoring, and routine maintenance tasks Support deployments, testing, and release activities Work with internal teams ...

incidents. Strong background in ITIL-aligned Incident Management. Experience supporting both public-sector and private-sector clients. Knowledge of ITSM tools. Experience with Microsoft 365 including SharePoint and Teams. Understanding of incident and problem management interaction. ITIL awareness. You Will Also Have Strong documentation and communication skills. ...

Skills & Experience Experience managing major incidents in complex IT environments Strong ITIL Incident Management knowledge Public and private sector experience Familiarity with ITSM tools Microsoft 365 knowledge (Teams, SharePoint) Strong communication skills Documentation and reporting capability Understanding of Incident and Problem Management ITIL awareness or certification ...

management. SEO tools (e.g. SEMrush, Ahrefs) for content planning and performance monitoring. Analytics platforms (e.g. Google Analytics 4, HubSpot) for reporting on content effectiveness. Microsoft 365 Suite: PowerPoint, Word, SharePoint, and Teams for internal collaboration and presentations. Project management tools (e.g. Jira or equivalent) for content planning ...

experience of working in a Structured Service Desk environment. Microsoft Active Directory. Proven track record in resolving IT issues within SLA deadlines. Office 365 & Azure AD Administration. Some experience of problem analysis and incident resolution. Some knowledge of networking technologies. Full Driving licence and access to your ...

experience of working in a Structured Service Desk environment. Microsoft Active Directory. Proven track record in resolving IT issues within SLA deadlines. Office 365 & Azure AD Administration. Some experience of problem analysis and incident resolution. Some knowledge of networking technologies. Full Driving licence and access to your ...

expert for both internal systems and customer-facing solutions. Requirements: Technical Expertise: Significant experience with a Microsoft-based stack, including Office 365, SharePoint, and the Microsoft Security Suite (Defender). Virtualisation & Infrastructure: Proficiency in managing VMware-based data centres for customer applications, live servers, and backups. ...

will ask for assistance and direction when unsure. Experience with any of the following would be advantageous: A learning management system Microsoft Office 365 Who are we looking for? We don't have a type. We believe our differences are our strength; varied cultures, approaches and experience ...