16 of 16 Microsoft 365 Jobs in County Antrim

issues Log, manage, and update support tickets accurately Escalate more complex issues to senior engineers where required Support desktops, laptops, printers, mobile devices, and Microsoft 365 environments Assist with user onboarding, account setup, password resets, and permissions Follow internal support procedures and knowledge base documentation Maintain clear … resolve issues efficiently About You 1 year experience in a Service Desk, IT Support, or Helpdesk role Good understanding of Windows desktop environments and Microsoft 365 Familiarity with basic networking concepts such as TCP/IP, DNS, and DHCP Strong troubleshooting and problem-solving skills Excellent communication ...

responsibilities include: Providing technical support for Windows operating systems and end-user devices Managing and resolving service desk tickets within agreed SLAs Supporting Microsoft 365 and Azure AD administration Managing user accounts and permissions within Active Directory Troubleshooting hardware, software, and connectivity issues Liaising with third-party … Desk or IT Support role Experience supporting Windows OS environments Strong knowledge of Active Directory Experience administering Microsoft 365/Office 365 Exposure to Azure AD/Entra ID Experience working in a structured service desk environment with ticketing systems Ability to troubleshoot and resolve ...

curiosity, innovation, and positive energy. The Role Provide Level 2 support across desktop, systems, and user environments Troubleshoot hardware, software, and networking issues Support Microsoft 365 and user account administration Manage device builds, deployments, patching, and upgrades Assist with infrastructure and improvement projects Maintain excellent user experience … continuous improvement across IT processes What We're Looking For Previous experience in a Level 2/2nd Line IT Support role Strong Microsoft 365, Windows, and Active Directory knowledge Good networking fundamentals Excellent troubleshooting and communication skills A curious mindset with a proactive attitude Someone ...

security and user support. The Role You will be responsible for managing and supporting the organisation's IT environment, with a strong focus on Microsoft cloud technologies, endpoint management, and security. Key responsibilities include: Managing end-user devices including laptops, mobiles, and tablets Administering and supporting Microsoft 365 … Creating and maintaining technical documentation What You'll Need 3-5+ years' experience in a Systems Administrator or similar role Strong experience with Microsoft 365 and Azure Hands-on experience with Intune/endpoint management Experience with Entra ID/Azure AD (users, policies, access control ...

improving the IT infrastructure and security posture. Key responsibilities include: Providing 2nd/3rd line support and escalation for complex issues Managing and supporting Microsoft 365, Entra ID, Intune and Azure environments Supporting servers (virtual & physical) and end-user infrastructure Working across networking (LAN/WAN/… process improvements What We're Looking For 4-6+ years' experience in IT Support/Infrastructure Strong experience across the Microsoft stack (O365, AD, Intune, Azure exposure) Solid understanding of networking fundamentals (DNS, DHCP, VPN, firewalls) Exposure to cyber security practices (patching, endpoint protection, audits) Strong troubleshooting skills ...

client environments. The Role My client is looking for individuals with experience in either, or both, of the following areas: Technical Application Support - supporting Microsoft Power Platform solutions and business applications 1st Line Service Desk Support - managing incidents, troubleshooting issues, and delivering excellent customer support You'll work across … development teams where appropriate Keep users updated throughout the support process and ensure SLA adherence Technical Application Support Support and troubleshoot business applications, including Microsoft Power Platform solutions Assist with user administration, environment monitoring, and routine maintenance tasks Support deployments, testing, and release activities Work with internal teams ...

incidents. Strong background in ITIL-aligned Incident Management. Experience supporting both public-sector and private-sector clients. Knowledge of ITSM tools. Experience with Microsoft 365 including SharePoint and Teams. Understanding of incident and problem management interaction. ITIL awareness. You Will Also Have Strong documentation and communication skills. ...

incidents. Strong background in ITIL-aligned Incident Management. Experience supporting both public-sector and private-sector clients. Knowledge of ITSM tools. Experience with Microsoft 365 including SharePoint and Teams. Understanding of incident and problem management interaction. ITIL awareness. You Will Also Have Strong documentation and communication skills. ...

Skills & Experience Experience managing major incidents in complex IT environments Strong ITIL Incident Management knowledge Public and private sector experience Familiarity with ITSM tools Microsoft 365 knowledge (Teams, SharePoint) Strong communication skills Documentation and reporting capability Understanding of Incident and Problem Management ITIL awareness or certification ...

deskside support in a corporate IT environment Degree/Technical certification in IT or related field Strong knowledge of Windows 11/Office 365/MS Teams PC/Laptop hardware configuration and troubleshooting Mobile Devices/Mobile OS AD/TCP/IP Network knowledge The ability ...

Server Experience of installing, configuring & supporting Windows 10/11 Experience of installing, configuring & supporting HYPERV, VMWARE Experience of installing, configuring & supporting MS 365, Power Automate, Flow, Azure, Intune, SharePoint Experience of cyber security systems and knowledge of the products currently available. A sound knowledge of networking principles. … successful probation period. JTec IT Ltd is an Equal Opportunities Employer. Skills: M365 Support Active Directory VPN Firewalls Hardware Support UK Driving Licence Office 365 application support JBLE1 ...

leadership experience within complex, multi-region environments Strong Azure and hybrid cloud expertise (IaaS, PaaS, SaaS) Deep Microsoft stack knowledge (Windows Server, AD, M365, Exchange, Intune, SCCM, Defender) Hands-on experience delivering secure, scalable enterprise platforms Experience leading cloud migrations and modernisation programmes Strong major incident and ITIL-based ...

experience of working in a Structured Service Desk environment. Microsoft Active Directory. Proven track record in resolving IT issues within SLA deadlines. Office 365 & Azure AD Administration. Some experience of problem analysis and incident resolution. Some knowledge of networking technologies. Full Driving licence and access to your ...

experience of working in a Structured Service Desk environment. Microsoft Active Directory. Proven track record in resolving IT issues within SLA deadlines. Office 365 & Azure AD Administration. Some experience of problem analysis and incident resolution. Some knowledge of networking technologies. Full Driving licence and access to your ...

Microsoft based platforms within a complex distributed network. The ideal candidate will be responsible for providing support for Microsoft Windows systems, Office 365, SharePoint, Email, Teams, Active Directory, and other applications and their integration within the wider infrastructure. The successful candidate will contribute to efforts ...

expert for both internal systems and customer-facing solutions. Requirements: Technical Expertise: Significant experience with a Microsoft-based stack, including Office 365, SharePoint, and the Microsoft Security Suite (Defender). Virtualisation & Infrastructure: Proficiency in managing VMware-based data centres for customer applications, live servers, and backups. ...