Service Desk Engineer JBLE1 NI
- Hiring Organisation
- MCS Group
- Location
- Belfast, UK
opportunity for a technically strong 1st/2nd Line Engineer who thrives in a busy MSP environment and is keen to further develop their Microsoft 365 and infrastructure skills. The Role You will be responsible for handling Level 1 and Level 2 support tickets, managing approximately … broad client base. Key responsibilities include: Microsoft 365 support (Exchange Online, Teams, SharePoint) User account creation and permissions management (AD & M365) Windows 10/11 support Remote desktop support for PCs, laptops, and mobile devices Troubleshooting email and mail filtering issues Anti-virus and anti-malware management ...