Level 2 Service Desk Analyst JBLE1 NI
- Hiring Organisation
- Enso Recruitment
- Location
- Antrim, Co. Antrim, UK
great opportunity for an experienced IT support professional who wants to move beyond basic service desk support and build broader technical experience across Microsoft 365, cloud, networking, infrastructure and security. Youll be joining an experienced technical team supporting a varied portfolio of customers, giving you exposure … Your responsibilities will include: Providing Level 2 technical support across a range of customer environments Taking ownership of escalated incidents through to resolution Troubleshooting Microsoft 365, Windows, networking, cloud and infrastructure issues Supporting Microsoft 365 including Exchange Online, Teams, SharePoint and OneDrive Supporting Entra ...