2nd Line Support
- Hiring Organisation
- Reed
- Location
- Belfast, County Antrim, Northern Ireland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum, Inc benefits
Monitor client environments remotely and manage alerts. Provide remote desktop support for PCs, laptops, and mobile devices. Prepare and deploy new equipment. Support Office 365 environments including Email and MS Teams. Manage file and folder permissions. Contribute to technical documentation. Visit client sites and liaise with third-party … tickets effectively. Essential criteria: 2+ years of experience in a similar role. Proficiency in MS Operating Systems including Windows 10/11. Experience with Microsoft 365 Suite and Windows Server/Active Directory. Knowledge of anti-virus and anti-malware solutions, and mail filtering. Strong customer service ...