2 of 2 2nd Line Support Jobs in Derbyshire

Role: 2nd Line Support Engineer Location: Derby Salary: £30,000 Are you a tech-savvy problem solver with a passion for helping businesses thrive? Join our clients Managed Service Provider (MSP) as an IT Support Engineer and be part of a dynamic team … that delivers top-tier IT solutions to a diverse range of clients. What You'll Do: Provide remote and onsite IT support to clients Troubleshoot and resolve hardware, software, and network issues Manage and maintain IT infrastructure, including servers and cloud services Deploy and configure new hardware and … on complex technical projects Deliver excellent customer service and ensure timely resolution of issues What We're Looking For: Proven experience in IT support or helpdesk roles (preferably in an MSP environment) Strong knowledge of Windows, macOS, and common business applications Familiarity with Microsoft 365, Active Directory, networking More ❯

the forefront of everything we do, we leave no stone unturned to deliver consistent and impactful results. We foster a culture of respect, support, and inclusion within our teams. If you're looking to be part of a purpose-driven team, we'd love to hear from you. … The role: We are seeking a dedicated Second Line IT Support professional to join our team. You will work in partnership with our IT providers to help us achieve our business objectives. Responsibilities: Provide high-quality IT support and services to our group and … are promptly and effectively met. Troubleshoot and resolve technical issues, both remotely and on-site. Collaborate with our IT partners to ensure seamless support and system integration. Assist in the implementation and maintenance of IT systems and infrastructure. Monitor and manage service requests, ensuring timely resolution and communication. More ❯