1 of 1 2nd Line Support Jobs in Epping

IT Service Desk | 1st/2nd Line | IT Support My client is a household name with offices in Epping; the role will be onsite Monday to Friday. This is an exciting opportunity requiring initiative and drive in a fast-moving and dynamic service. As the … would be a key member of the IT Service Team. Duties include first and second response to day-to-day provision of IT support and advice for requests or incidents, following the ITIL process. You will be required to use an IT data management system to carry out … Providing crucial information to the Service Manager when major incidents are affecting service delivery to our customers and residents. Previous experience in IT support is essential, ideally 1+ years' experience. This includes troubleshooting applications and software, supporting Windows Devices and an understanding of o365. You must have excellent More ❯