12 of 12 2nd Line Support Jobs in Hampshire

Role – 2nd Line Support Engineer Location – Whiteley Start – ASAP Salary - £30,000 to £40,000 The Role We're working with a growing Managed Service Provider based in Whiteley who are seeking a talented 2nd Line Support Engineer to join their expanding team. This is a full-time, on-site … week), with regular travel to customer sites across Hampshire and Sussex (a company van is provided for these visits). Day-to-day, you'll be responsible for: Providing 2nd Line support across a wide range of Microsoft technologies. Delivering excellent customer service both remotely and on-site. Troubleshooting, diagnosing, and resolving escalated technical issues. … client visits, this role offers both stability and the chance to play a key role in the MSP's future growth. The Person We're looking for an experienced 2nd Line Engineer who can combine technical knowledge with great communication skills. You'll be just as comfortable supporting clients remotely as you are working on-site, always More ❯

2nd Line Support Engineer – Southampton (Contract) We’re looking for IT Support Engineers to join our team in Southampton on a contract basis . Location: Southampton Start Date: ASAP Duration: 2-4 months, 2 Days a week (Part-Time) Rate: £180/Day Key Requirements: Hands-on experience providing technical support 2nd Line Support Experience Strong troubleshooting and customer service skills Ability to work independently and within an office Ability to provide desk-side support Finalising device imaging/swapping and resolving post-migration queries (software installs, printers, OneDrive queries, any automation gaps) Troubleshooting laptops with interactive screens/projectors, anything not … a team Experience working for an MSP, in the education sector or having an Enhanced DBS is not essential but a bonus. If you’re an experienced IT Support Engineer looking for your next opportunity in Southampton, we’d love to hear from you! 👉 Apply now or send your CV directly to msaid@pg-rec.com. More ❯

opportunity to join a fast-growing Managed Services Provider delivering connectivity, networks, firewalls, Microsoft cloud, and cybersecurity solutions. We are looking for a proactive and technically curious 1st/2nd Line Support Engineer to join our Managed Security Service Provider (MSSP) operations team. This role focuses on the support, monitoring, and maintenance of … facing skills Ready to try and solve any problem prior to escalation. Key Responsibilities Monitor and maintain the client network infrastructure to ensure uptime and performance. Provide 1st and 2nd line support for network incidents, escalating complex issues to senior engineers when required. Support and maintain Fortinet, Cisco, and Cisco Meraki network devices More ❯

Role: 2nd Line Engineer Location: Southampton (Hybrid) Salary: £32,000 - £37,000 Cutting-Edge FinTech | Cloud-Driven Environment | Huge Career Growth Potential Were working with one of Southamptons most innovative FinTech firms , a market leader using AI, cloud, and automation to reshape how financial technology operates. Theyre now looking for a talented 2nd Line … escalated support tickets, work closely with senior engineers on projects, and gain hands-on experience across Microsoft 365, Azure, virtualisation, and networking . Whether youre an experienced 2nd Line Engineer looking for a step into infrastructure or an ambitious 1st Line Technician ready to level up this is a genuine opportunity to grow … training Microsoft, Azure, Security & more Private Medical Cover & Sick Pay 25 Days Holiday + Bank Holidays Regular team socials, events, and knowledge-sharing sessions Clear progression into 3rd Line, Cloud, or Infrastructure Engineering A collaborative environment where innovation meets ambition If youre a motivated, technically sharp engineer ready to grow with one of Southamptons leading FinTech innovators , click More ❯

Who we are looking for? We are recruiting for 2nd-Line IT Support Engineer, based at our Basingstoke head office. What is the job role? Your duties would include a mixture of: Support – to take support calls from our customers in accordance with the prevailing escalation and resolution procedures. Scheduled visits … them' culture because our engineers get involved in every area of IT, so sometimes a 3rd Line engineer is on the Support Desk whilst a 2nd Line engineer is out doing a project or a site visit and vice-versa. You would join the on-call rota that is shared with other engineers … escalating to a 3rd-Line engineer if needs be, and the existing out of hours engineers can't fix the issue. You must hold a valid UK driving license since travel could be required to our customers. If you have previous experience of providing IT support and services to the hospitality and education sectors this would More ❯

IT Support Engineer required to support internal users across 1st & 2nd line. The company are looking for a skilled IT Support Engineer to support their head office and satellite sites with a range of IT issues. The company are going through a period of growth and transformation which is expected to … continue into 2026 and this role would offer plenty of training and progression opportunities. Skill Requirements Active Directory Windows Server Windows 11 Office 365 support Nice to have's Exposure to network support Azure knowledge (commercial or through online courses) The company are working to a hybrid approach so you will be in the office twice More ❯

IT Support Engineer required to support internal users across 1st & 2nd line. The company are looking for a skilled IT Support Engineer to support their head office and satellite sites with a range of IT issues. The company are going through a period of growth and transformation which is expected to … continue into 2026 and this role would offer plenty of training and progression opportunities. Skill Requirements Active Directory Windows Server Windows 11 Office 365 support Nice to have's Exposure to network support Azure knowledge (commercial or through online courses) The company are working to a hybrid approach so you will be in the office twice More ❯

Overview of the Role: We are recruiting for a 2nd Line IT Service Desk Engineer to join our team of knowledgeable engineers, headed up by an experienced Team Leader. As one of our engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent … and prompt customer support and will represent Tailor Made Technologies in a professional and courteous manner. This role is based on our site in Whiteley (Monday to Friday) with on call out of business hours. You have a strong team of management around you who will support you within this role. Who are Tailor Made Technologies … Birthday day. Flexi Health plan cover. IT Purchasing Scheme. Company Pension. A brilliant breakout room which provides a free breakfast and a pool table Duties and Responsibilities of our 2nd Line Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management Providing first response fixes to customers via the More ❯

IT Support Engineer required to support internal users across 1st & 2nd line. The company are looking for a skilled IT Support Engineer to support their head office and satellite sites with a range of IT issues. The company are going through a period of growth and transformation which is expected to More ❯

Role: 2nd Line Engineer Location: Southampton (Hybrid) Salary: £32,000 - £37,000 Cutting-Edge FinTech Cloud-Driven Environment Huge Career Growth Potential Were working with one of Southamptons most innovative FinTech firms , a market leader using AI, cloud, and automation to reshape how financial technology operates click apply for full job details More ❯

Are you looking for a new exciting opportunity working as an IT Support Engineer to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and … applications Manage client expectations and adhere to support SLA’s Your Skills and Experience 2+ years’ experience providing IT support Microsoft Desktops and Windows Server Active Directory Office 365 Basic networking knowledge Driving license and own vehicle essential Any certifications are a bonus More ❯

My client based in Southampton has an urgent requirement for an IT Support Engineer to join on a 12 month rolling contract working on a part time basis - one or two days per week. You will be working on the client tech bar, meeting internal staff face-to-face resolving software and hardware issues. This is a fantastic … motorbike is essential. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯