10 of 10 2nd Line Support Jobs in Hampshire

2nd Line Support Analyst Farnborough £30,000 - £36,000 + 25 Days Holiday + Bank Holidays + Enhanced Pension + Training + Progression Excellent opportunity for an experienced 2nd Line Support Analyst with strong networking skills to join an industry … solutions, supporting thousands of sites each year. Due to growth across their Technical Operations function they are looking to bring in an experienced 2nd Liner who can hit the ground running. In this role you will act as the senior escalation point for complex technical issues, carrying out detailed ...

2nd Line Support Engineer – Be the difference, not just another ticket number. £30,000 – £34,000 | Hedge End, Southampton | Full-time onsite Ever feel like you’re doing solid work... but it barely registers? Fixing tickets. Closing calls. Moving on. Important work, sure … have the option to progress to more senior or technical roles over time. What’s the role? You’ll be delivering a mix of 2nd line BAU support and hands-on project work , supporting users across the business and helping drive real improvements across their ...

2nd Line IT Support Engineer | Ringwood (BH24) | £32k£35k | Office-Based Join one of the UKs fastest-growing Managed Service Providers and take your IT career to the next level! If youre a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer … businesses across the UK. Expect high-quality tools, a supportive culture, and challenges that genuinely stretch your skills. What Youll Be Doing: As a 2nd Line IT Support Engineer , youll be right at the heart of our Service Team, taking ownership of technical issues ...

/2nd Line Support Technician (Progression to Helpdesk Team Leader) Fareham, Hampshire £27,000 - £32,000 per year We are seeking a 1st/2nd Line Support Technician to deliver high-quality IT support within a fast-paced … software issues via phone, email, remote access, and in-person interactions, ensuring excellent customer service and minimising downtime. Key Responsibilities: Provide 1st/2nd line service desk support Install, upgrade, and troubleshoot Windows and hardware systems Log, manage, and resolve support tickets ...

2nd Line Support Analyst Farnborough £30,000 - £36,000 + 25 Days Holiday + Bank Holidays + Enhanced Pension + Training + Progression Excellent opportunity for an experienced 2nd Line Support Analyst with strong networking skills to join an industry ...

/2nd Line Support Technician (Progression to Helpdesk Team Leader) Fareham, Hampshire £27,000 - £32,000 per year We are seeking a 1st/2nd Line Support Technician to deliver high-quality IT support within a fast-paced … software environment . You will support users with hardware and software issues via phone, email, remote access, and in-person interactions, ensuring excellent customer service an click apply for full job details ...

have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment. This includes installing, diagnosing, repairing, maintaining … issues within a pressurised environment Taking ownership of support calls until a satisfactory resolution is reached Escalation of complex issues to 2nd and 3rd line support Manage work queues and prioritise calls, re-assigning work where and when necessary to ensure compliance ...

2nd Line IT Support Engineer Ringwood (BH24) £32k£35k Office-Based Join one of the UKs fastest-growing Managed Service Providers and take your IT career to the next level! If youre a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer ...

looking for a new exciting opportunity working as an IT Support Engineer to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software … faults Installing and configuring computer operating systems and applications Manage client expectations and adhere to support SLA’s Your Skills and Experience 2+ years’ experience providing IT support Microsoft Desktops and Windows Server Active Directory Office 365 Basic networking knowledge Driving license and own vehicle essential ...

seeking an experienced and dynamic Second Line IT Engineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities and applying security configurations. … will provide a high level of technical support to a wide range of users, spanning across different industries. The role demands a commitment to resolving complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services. Main Duties Handle escalated issues from first ...