1 of 1 2nd Line Support Jobs in Inverurie

you want to login/join with: Setup: Daily rate contract inside IR35 through umbrella We’re seeking an experienced IT Support Engineer to provide 1st and 2nd line support across desktops, laptops, AV/meeting room tech, printers, and business-critical applications. This is a hands-on role supporting Windows environments , but … a broad understanding of LAN/WAN , server infrastructure , and network troubleshooting is essential for resolving complex issues and coordinating with 3rd line and global IT teams . You will liaise with business users to interpret needs, offer training, and promote effective use of approved IT technologies, including Office 365 , SharePoint , and mobile/remote access solutions. You … ll also support engineering applications , managing installation, licensing, and user queries in coordination with international support teams. Key technologies include: Windows OS , Microsoft Office , Active Directory , O365 , SharePoint , follow-me printing , and wireless LAN . Infrastructure and monitoring tools for servers, networks, and backups . Working knowledge of ticketing systems , issue escalation, and cross-functional collaboration. More ❯