11 of 11 2nd Line Support Jobs in Manchester

days per week based at our Bolton & Manchester offices** We are seeking an experienced IT Support Engineer to join our internal IT Service Desk team and provide 2nd Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively resolve issues and complete requests, ensuring … with a can-do attitude, happy to answer questions and support other members of the team, sharing knowledge and expertise to enable them to develop Key responsibilities: 2nd Line IT Support: Provide desk side and remote 2nd line support to end-users, resolving technical issues and escalation issues … effectively. Provide 2nd line support for Microsoft 365, Azure & Windows Active directory for on premise and cloud technologies. Ensure a seamless and positive experience for clients. Experience in the building of physical laptops and MAC support is desirable. Proactive Issue Resolution: Identify and resolve issues proactively to minimize downtime. Maintain high standards of More ❯

2nd Line IT Support Engineer – Hybrid (2-3 days a week remote) | Manchester | Up to £40,000 Are you the go-to problem solver who thrives in fast-paced tech environments? Do you love the buzz of solving complex issues, helping people, and making technology work smarter ? If so - this is your chance to take … your 2nd Line skills to the next level in a role that truly makes a difference. I’m currently on the lookout for a 2nd line IT Support Engineer award-winning Managed Service Provider (MSP) supporting schools and businesses across Greater Manchester with innovative, meaningful IT solutions. You’ll join a passionate … days a week) and client visits across Manchester, delivering top-tier support and guidance to a range of customers. What You’ll Do: Deliver exceptional 2nd Line support across hardware, software, and networks. Troubleshoot and resolve complex IT issues — and know when to escalate. Lead on-site client visits, build relationships, and spot More ❯

1st Line/2nd Line Support Engineer – Warrington (Contract) We’re looking for IT Support Engineers to join our team in Warrington on a contract basis . Location: Warrington Start Date: ASAP Duration: 4 months Rate: £130-£160/Day Key Requirements: Hands-on experience providing technical support 2nd Line Support Experience Strong troubleshooting and customer service skills Ability to work independently and within an office Ability to provide desk-side support If you’re an experienced IT Support Engineer looking for your next opportunity in Warrington, we’d love to hear from you! 👉 Apply now or send your CV More ❯

IT Support Engineer (2nd Line/Second Line) Hybrid - South Manchester Full-time Permanent £28-32k Be part of a team that keeps businesses running smoothly. Our client is a well-established Managed IT Services provider supporting hundreds of growing organisations across the North West. They deliver everything from cloud infrastructure and … cybersecurity to network management and IT consultancy - acting as a trusted technology partner for their clients. They're now looking for an experienced Tier 2 Support Engineer to join their dynamic service desk team. You'll play a key role in solving technical challenges, mentoring Tier 1 engineers, and ensuring clients receive outstanding technical support every … networking, hardware, and desktop support. Be part of a business that supports 250+ companies and manages over 5,000 workstations. What You'll Do Take ownership of escalated support tickets from Tier 1 engineers and resolve complex technical issues. Provide remote support to customers covering desktops, servers, networking, and cloud systems. Manage user accounts, permissions, and More ❯

IT Support Engineer (2nd Line/Second Line) Hybrid – South Manchester Full-time | Permanent £28-32k Be part of a team that keeps businesses running smoothly. Our client is a well-established Managed IT Services provider supporting hundreds of growing organisations across the North West. They deliver everything from cloud infrastructure and … cybersecurity to network management and IT consultancy — acting as a trusted technology partner for their clients. They’re now looking for an experienced Tier 2 Support Engineer to join their dynamic service desk team. You’ll play a key role in solving technical challenges, mentoring Tier 1 engineers, and ensuring clients receive outstanding technical support every … networking, hardware, and desktop support. Be part of a business that supports 250+ companies and manages over 5,000 workstations. What You’ll Do Take ownership of escalated support tickets from Tier 1 engineers and resolve complex technical issues. Provide remote support to customers covering desktops, servers, networking, and cloud systems. Manage user accounts, permissions, and More ❯

IT Support Engineer (2nd Line/Second Line) Hybrid – South Manchester Full-time | Permanent £28-32k Be part of a team that keeps businesses running smoothly. Our client is a well-established Managed IT Services provider supporting hundreds of growing organisations across the North West. They deliver everything from cloud infrastructure and … cybersecurity to network management and IT consultancy — acting as a trusted technology partner for their clients. They’re now looking for an experienced Tier 2 Support Engineer to join their dynamic service desk team. You’ll play a key role in solving technical challenges, mentoring Tier 1 engineers, and ensuring clients receive outstanding technical support every … networking, hardware, and desktop support. Be part of a business that supports 250+ companies and manages over 5,000 workstations. What You’ll Do Take ownership of escalated support tickets from Tier 1 engineers and resolve complex technical issues. Provide remote support to customers covering desktops, servers, networking, and cloud systems. Manage user accounts, permissions, and More ❯

Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career … Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯

Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career … Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯

We are currently looking to recruit a 2nd Line IT Support Engineer on a permanent basis for a expanding managed service provider. Your main role will be to provide end user support to a dedicated customer site however occasionally supporting other customers across the region both onsite and remotely from home. You will More ❯

We are currently looking to recruit a 2nd Line IT Support Engineer on a permanent basis for a expanding managed service provider. Your main role will be to provide end user support to a dedicated customer site however occasionally supporting other customers across the region both onsite and remotely from home. You will More ❯

My client based in Manchester has an urgent requirement for an IT Support Engineer to join on a 12 month rolling contract working on a part time basis - one or two days per week. You will be working on the client tech bar, meeting internal staff face-to-face resolving software and hardware issues. This is a fantastic … motorbike is essential. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯