4 of 4 2nd Line Support Jobs in Manchester

days per week based at our Bolton & Manchester offices** We are seeking an experienced IT Support Engineer to join our internal IT Service Desk team and provide 2nd Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively resolve issues and complete requests, ensuring … with a can-do attitude, happy to answer questions and support other members of the team, sharing knowledge and expertise to enable them to develop Key responsibilities: 2nd Line IT Support: Provide desk side and remote 2nd line support to end-users, resolving technical issues and escalation issues … effectively. Provide 2nd line support for Microsoft 365, Azure & Windows Active directory for on premise and cloud technologies. Ensure a seamless and positive experience for clients. Experience in the building of physical laptops and MAC support is desirable. Proactive Issue Resolution: Identify and resolve issues proactively to minimize downtime. Maintain high standards of More ❯

2nd Line IT Support Engineer – Hybrid (2-3 days a week remote) | Manchester | Up to £40,000 Are you the go-to problem solver who thrives in fast-paced tech environments? Do you love the buzz of solving complex issues, helping people, and making technology work smarter ? If so - this is your chance to take … your 2nd Line skills to the next level in a role that truly makes a difference. I’m currently on the lookout for a 2nd line IT Support Engineer award-winning Managed Service Provider (MSP) supporting schools and businesses across Greater Manchester with innovative, meaningful IT solutions. You’ll join a passionate … days a week) and client visits across Manchester, delivering top-tier support and guidance to a range of customers. What You’ll Do: Deliver exceptional 2nd Line support across hardware, software, and networks. Troubleshoot and resolve complex IT issues — and know when to escalate. Lead on-site client visits, build relationships, and spot More ❯

enable The Guinness Partnership to successfully deliver services to our customers and to empower our colleagues to work smarter and more effectively.?We have a new opportunity for a 2nd Line Support Analyst to join our IT team. This is a full time, 35 hours per week, permanent role based at our Oldham, Bower House … alternating 1 week in the office, 1 week from home. The overall purpose of the role is to support and maintain end-user computing devices and deliver 2nd line technical support for all incidents and requests across Guinness. What we’re looking for We know that how we do things is just as More ❯

IT Support Engineer (2nd Line/Second Line) Hybrid – South Manchester Full-time | Permanent £28-32k Be part of a team that keeps businesses running smoothly. Our client is a well-established Managed IT Services provider supporting hundreds of growing organisations across the North West. They deliver everything from cloud infrastructure and … cybersecurity to network management and IT consultancy — acting as a trusted technology partner for their clients. They’re now looking for an experienced Tier 2 Support Engineer to join their dynamic service desk team. You’ll play a key role in solving technical challenges, mentoring Tier 1 engineers, and ensuring clients receive outstanding technical support every … networking, hardware, and desktop support. Be part of a business that supports 250+ companies and manages over 5,000 workstations. What You’ll Do Take ownership of escalated support tickets from Tier 1 engineers and resolve complex technical issues. Provide remote support to customers covering desktops, servers, networking, and cloud systems. Manage user accounts, permissions, and More ❯