8 of 8 2nd Line Support Jobs in Manchester

2nd Line Support Engineer Department: Technical Operations Employment Type: Permanent Location: Manchester Compensation: £30,000 - £35,000/year Description Location: Hybrid (3 days a week in our Manchester office) Salary: £30-£35,000 (Dependent on experience) Contract: Permanent We're looking for a skilled … customer-focused 2nd Line Support Engineer to join Make Contact, part of the Focus Group family. This is an exciting opportunity to work with industry-leading Unified Communications and Contact Centre technologies, supporting a diverse customer base while developing your technical expertise in a growing ...

simply works. At AJ Bell, our "Feel Good Investing" philosophy is built on trust, innovation and exceptional service. We're looking for a proactive 2nd Line Support Engineer to help keep our business running smoothly, supporting colleagues across the organisation and playing a key role … forthe creationand standardisation of automated tasks as well asthe formalisation of procedures for the Service Desk Team. What does the job involve? Responsible for 2nd line support, both in person and remotely via MS Teams,phoneand remote access tools Identifyingareas for improvement within Service Delivery ...

role sits within Canopius' Service Desk team and provides Level 1 and 2 IT support across … Canopius offices in the UK, with core hours 08:00–18:00 and some weekend work. The Service Desk Analyst will handle 1st/2nd line requests, log tickets accurately, and maintain ownership from issue intake to resolution in a hybrid Manchester-based setup. You will support ...

Flotek Group is seeking a customer service-focused ICT professional for a 2nd line on-site role across partner sites in the UK. You will diagnose, repair, and maintain IT systems, with weekends on-call as part of a rota, and assist from the helpdesk remotely when ...

AECOM is seeking an IT Support Specialist to join the Europe region, covering the Manchester office. The role focuses on second-line support for staff, handling hardware, software and OS issues across Windows and macOS, with Microsoft 365 knowledge and strong ticketing discipline. ...

Together is seeking a Desktop Support Engineer to join the Service Desk, providing proactive IT support across the business from our office in Cheadle. You will handle incidents via phone, email, and on-site interactions, manage the support queue, and maintain accurate records while … with IT teams to improve services. The role emphasizes ITIL alignment, knowledge sharing, and contributing to projects, with focus on secure, reliable endpoint support and RBAC-aware administration. #J-18808-Ljbffr ...

seeking an IT Analyst to join the Operations - IT team in Bolton. This permanent on-site role focuses on delivering reliable end-user support, account and device management, and ongoing system maintenance. You will work with Windows 11 endpoints, Microsoft 365, and security tooling, handling tickets and coordinating ...

Group is seeking an IT Analyst to join the Operations - IT team in Bolton. This permanent role focuses on on-site end-user support, with close collaboration across the central IT function to ensure reliability, security and performance of the technology environment. You will handle desktop and laptop ...