7 of 7 2nd Line Support Jobs in the North West

2nd Line Support Why? Growing, established, reputable IT Consultancy Tech - PowerShell, XML Shifts - 7 days early (07:00 – 15:30) in Warrington office (weekends at home), 7 days late (15:30-12:00) at home, 7 days off . Extra £6,000 per year. … ITIL and ISO standards. They have a loyal and growing customer base that rate their exceptional service, support, and knowledge. As a 2nd Line Technical Support Consultant, you will be response for supporting and developing the monitoring platforms and bespoke PowerShell scripts. ...

Role: 2nd Line Support Engineer Salary: £28,000-£35,000 DoE Location: Cheshire (with customer site visits) In office & driving licence required An established and growing business is looking for a 2nd Line IT Support Engineer to join its team.This … support a range of customers, troubleshoot technical issues and get involved in IT installations and infrastructure projects. Key Responsibilities: Provide 2nd line support and resolve technical issues. Troubleshoot Windows, Microsoft 365, servers and user accounts. Diagnose network issues involving firewalls, switches, routers ...

simply works. At AJ Bell, our "Feel Good Investing" philosophy is built on trust, innovation and exceptional service. We're looking for a proactive 2nd Line Support Engineer to help keep our business running smoothly, supporting colleagues across the organisation and playing a key role … delivering the reliable technology experiences our customers expect. Reporting to the 2nd Line Support Team Leader, you will handle escalations from the Service Desk and be responsible for the creation and standardisation of automated tasks as well as the formalisation of procedures for the Service ...

Title: 2nd Line Support Engineer Location: Cheshire East (onsite) Salary: £28-35k, DOE A growing, fast-paced company is currently hiring for a 2nd Line Support Engineer. You’ll work with a broad tech-stack to support … license and willingness to travel to customer sites. Prior experience working in IT role for an MSP. Ability to troubleshoot up to a second-line level. Ability to travel to and work independently at customer sites. Experienced with ticketing systems and remote support tools. Previous practical ...

Join a leading independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related … hour (via a Hays approved umbrella company). Hours: 37.5 hours a week. Monday - Friday. Key Responsibilities Undertake incident and request tasks. Possess 2nd line responsibility for resolving incidents to SLA. Maintain a 2% incident per month target. Be responsible for the completion of assigned works within ...

Join a leading independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related … hour (via a Hays approved umbrella company). Hours: 37.5 hours a week. Monday - Friday. . Key Responsibilities Undertake incident and request tasks. Possess 2nd line responsibility for resolving incidents to SLA. Maintain a 2% incident per month target. Be responsible for the completion of assigned works ...

requests via phone, email and helpdesk systems. Manage and prioritise support tickets, ensuring issues are resolved efficiently and professionally. Deliver 1st and 2nd Line technical support across multiple client environments. Troubleshoot hardware, software, Microsoft 365 and Windows-related issues. Support … years' experience in an IT Support, Service Desk or Helpdesk role. Previous MSP experience is highly desirable. Experience providing both 1st and 2nd Line support. Strong Microsoft 365 administration and troubleshooting experience. Good working knowledge of Windows Desktop and Windows Server environments. Experience supporting VoIP ...