20 of 20 2nd Line Support Jobs in the North West

continuous improvement. Join MJ Quinn, where we combine innovation, expertise, and a values-driven culture to deliver excellence in every project. The MJ Quinn Technology and Services Department support over 3000+ … people across our platforms and workforce and locations. The Department has complete ownership of our Microsoft modern workplace solutions combined with Microsoft Dynamics. The primary objective of the IT 2nd Line Support would be involved in all aspects of the IT support role for all our in-house-teams with a Primary Focus … support to end users for Microsoft Office Solutions. To provide 1st line support to end users for hardware issues. To provide 2nd line support to end users for Microsoft Office Solutions and Azure Services. To provide 2nd line support to end users More ❯

Join MJ Quinn, where we combine innovation, expertise, and a values-driven culture to deliver excellence in every project. DEPARTMENT OVERVIEW The MJ Quinn Technology and Services Department support over 3000+ people across … our platforms and workforce and locations. The Department has complete ownership of our Microsoft modern workplace solutions combined with Microsoft Dynamics. JOB OBJECTIVE The primary objective of the IT 2nd Line Support would be involved in all aspects of the IT support role for all our in-house-teams with a Primary Focus … support to end users for Microsoft Office Solutions. To provide 1st line support to end users for hardware issues. To provide 2nd line support to end users for Microsoft Office Solutions and Azure Services. To provide 2nd line support to end users More ❯

1st/2nd Line Support Engineer £35,000 - £40,000 | Blackburn (Hybrid) | Evening/Night Shifts When most people are logging off, you’re just getting started. You’re the type of engineer who thrives on owning a problem end-to-end, whether it’s a password reset or an Intune policy that’s misbehaving … at 2am. You’re confident across 1st and 2nd line support, and you don’t panic when something breaks, you calmly get stuck in and fix it. This is your chance to join a growing business that’s delivering impactful work across cloud, data, and digital transformation. You’ll play a key role in supporting … Night shifts (Mon-Fri: 12:00am to 8:30am) or Evening & Weekend shifts (Mon-Wed: 16:00pm - 12:30am, and Sat & Sun: 08:30 – 17:00) Variety : 1st and 2nd line support across a wide range of Microsoft cloud and on-prem tech Impact : Be the go-to contact during out-of-hours support More ❯

days per week based at our Bolton & Manchester offices** We are seeking an experienced IT Support Engineer to join our internal IT Service Desk team and provide 2nd Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively resolve issues and complete requests, ensuring … with a can-do attitude, happy to answer questions and support other members of the team, sharing knowledge and expertise to enable them to develop Key responsibilities: 2nd Line IT Support: Provide desk side and remote 2nd line support to end-users, resolving technical issues and escalation issues … effectively. Provide 2nd line support for Microsoft 365, Azure & Windows Active directory for on premise and cloud technologies. Ensure a seamless and positive experience for clients. Experience in the building of physical laptops and MAC support is desirable. Proactive Issue Resolution: Identify and resolve issues proactively to minimize downtime. Maintain high standards of More ❯

2nd Line IT Support Engineer – Hybrid (2-3 days a week remote) | Manchester | Up to £40,000 Are you the go-to problem solver who thrives in fast-paced tech environments? Do you love the buzz of solving complex issues, helping people, and making technology work smarter ? If so - this is your chance to take … your 2nd Line skills to the next level in a role that truly makes a difference. I’m currently on the lookout for a 2nd line IT Support Engineer award-winning Managed Service Provider (MSP) supporting schools and businesses across Greater Manchester with innovative, meaningful IT solutions. You’ll join a passionate … days a week) and client visits across Manchester, delivering top-tier support and guidance to a range of customers. What You’ll Do: Deliver exceptional 2nd Line support across hardware, software, and networks. Troubleshoot and resolve complex IT issues — and know when to escalate. Lead on-site client visits, build relationships, and spot More ❯

1st/2nd Line IT Support Specialist Contract Opportunity! Contract Type: Contract until 31st March 2026 Start Date: ASAP Day rate: £150 - £200 per day Onsite working: 5 days per week on-site required Are you a tech-savvy individual with a passion for helping others? Do you thrive in a delivering 1st and 2nd … IT Service Delivery and Support where your skills make a real difference? If so, our client in the healthcare sector is looking for a dynamic 1st/2nd Line IT Support Specialist to join their team on a contract basis! Why You Should Apply: Make a meaningful impact in the healthcare industry by … Work in a collaborative and supportive environment where your contributions are valued. Gain exposure to various clinical applications and enhance your technical skills. Key Responsibilities: As a 1st/2nd Line IT Support Specialist, you will: Provide efficient 1st and 2nd line IT Service Delivery and Support Troubleshoot and resolve More ❯

Service Desk Analyst/1st Line/2nd Line/Contract/Onsite/Liverpool/Inside IR35 Are you a tech-savvy problem solver who thrives on tackling complex IT challenges? We're looking for a Service Desk Analyst to join a growing support team - someone who can deliver exceptional service, resolve … incidents efficiently and help drive continuous improvement across an IT environment. What You'll Be Doing: Provide 1st & 2nd line IT support - over the phone, face-to-face and remotely Log, diagnose and resolve incidents quickly using our Service Desk system Escalate complex problems to the right teams while keeping users in the loop Troubleshoot … customer-first attitude If you're ready to make an impact then please get in touch with a recent CV. Service Desk Analyst/1st Line/2nd Line/Contract/Onsite/Liverpool/Inside IR35 Service Desk Analyst/1st Line/2nd Line/Contract/ More ❯

2nd Line IT Technician Location: Carlisle Type: Full-time, Permanent About the Role Our client is a multi-award-winning technology specialist with nearly 40 years of experience delivering IT services, telecoms, and print solutions. As a leading Managed Service Provider and Cyber Security expert, they’re dedicated to providing reliable, high-quality support to … a diverse range of clients. They’re now looking for a skilled and motivated 2nd Line IT Technician to join their team. This is an exciting opportunity to play a key role in supporting clients, resolving complex IT issues, and ensuring smooth day-to-day operations across varied technical environments. Key Responsibilities Provide 2nd line … projects and system upgrades. Deliver excellent customer service both remotely and on-site. Ensure all work aligns with best practices and compliance standards. About You Previous experience in a 2nd line support role, ideally within an MSP or cybersecurity setting. Strong understanding of Windows operating systems. Confident troubleshooting networks, servers, and related infrastructure. Familiar with More ❯

1st Line/2nd Line Support Engineer Warrington (Contract) Were looking for IT Support Engineers to join our team in Warrington on a contract basis . Location: Warrington Start Date: ASAP Duration: 4 months Rate: 130-160/Day Key Requirements: Hands-on experience providing technical support 2nd Line Support Experience Strong troubleshooting and customer service skills Ability to work independently and within an office Ability to provide desk-side support If youre an experienced IT Support Engineer looking for your next opportunity in Warrington, wed love to hear from you! Apply now or send your CV directly to More ❯

1st Line/2nd Line Support Engineer – Warrington (Contract) We’re looking for IT Support Engineers to join our team in Warrington on a contract basis . Location: Warrington Start Date: ASAP Duration: 4 months Rate: £130-£160/Day Key Requirements: Hands-on experience providing technical support 2nd Line Support Experience Strong troubleshooting and customer service skills Ability to work independently and within an office Ability to provide desk-side support If you’re an experienced IT Support Engineer looking for your next opportunity in Warrington, we’d love to hear from you! 👉 Apply now or send your CV More ❯

1st Line/2nd Line Support Engineer – Warrington (Contract) We’re looking for IT Support Engineers to join our team in Warrington on a contract basis . Location: Warrington Start Date: ASAP Duration: 4 months Rate: £130-£160/Day Key Requirements: Hands-on experience providing technical support 2nd Line Support Experience Strong troubleshooting and customer service skills Ability to work independently and within an office Ability to provide desk-side support If you’re an experienced IT Support Engineer looking for your next opportunity in Warrington, we’d love to hear from you! 👉 Apply now or send your CV More ❯

1st Line/2nd Line Support Engineer – Warrington (Contract) We’re looking for IT Support Engineers to join our team in Warrington on a contract basis . Location: Warrington Start Date: ASAP Duration: 4 months Rate: £130-£160/Day Key Requirements: Hands-on experience providing technical support 2nd Line Support Experience Strong troubleshooting and customer service skills Ability to work independently and within an office Ability to provide desk-side support If you’re an experienced IT Support Engineer looking for your next opportunity in Warrington, we’d love to hear from you! 👉 Apply now or send your CV More ❯

1st Line/2nd Line Support Engineer – Warrington (Contract) We’re looking for IT Support Engineers to join our team in Warrington on a contract basis . Location: Warrington Start Date: ASAP Duration: 4 months Rate: £130-£160/Day Key Requirements: Hands-on experience providing technical support 2nd Line Support Experience Strong troubleshooting and customer service skills Ability to work independently and within an office Ability to provide desk-side support If you’re an experienced IT Support Engineer looking for your next opportunity in Warrington, we’d love to hear from you! 👉 Apply now or send your CV More ❯

1st/2nd Line IT Support Engineer Location: Wirral (with travel in the North West to client sites as required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9am-5.30pm Sector: IT Support/Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with … a heart who truly care about their staff with the autonomy for your voice to be heard. What You’ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both … remote and onsite support and is keen to develop their career in a dynamic MSP environment. Provide 1st and 2nd line IT support to clients via phone, remote access, and site visits Use RMM tools for daily proactive maintenance and monitoring Install and troubleshoot a wide range of IT hardware and software including More ❯

Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career … Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯

Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career … Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯

Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career … Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯

We are currently looking to recruit a 2nd Line IT Support Engineer on a permanent basis for a expanding managed service provider. Your main role will be to provide end user support to a dedicated customer site however occasionally supporting other customers across the region both onsite and remotely from home. You will More ❯

We are currently looking to recruit a 2nd Line IT Support Engineer on a permanent basis for a expanding managed service provider. Your main role will be to provide end user support to a dedicated customer site however occasionally supporting other customers across the region both onsite and remotely from home. You will More ❯

My global client based in Chester have an urgent requirement for x3 IT Support Engineers to join on an initial 6 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. Please note that it is essential for you to have a … for this role. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯