2ndLineSupport Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Analysts to join their marketing leading team. This is an exciting opportunity to … join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2ndLineSupport Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support … technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure support experience/exposure at a secondline level. Able to work rotating 24/7 shift patterns. Excellent organisational skills, able to take a methodical approach to service issues. If More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Job Title: 2ndLine IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2ndLine IT Support Engineer Location: Horsham Interviewing Immediately – Please apply ASAP! A market-leading client is looking to add a 2ndlinesupport engineer to their dynamic IT department. They work with the latest technologies such as Office 365, Azure, and Server 2022. The Senior Management Team believes in developing professionals and providing exposure to all lines of support and various projects. This is an outstanding More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2ndLine IT Support/White Glove Service, nottingham col-narrow-left Client: Eutopia Solutions Location: nottingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 04.06.2025 Expiry … Date: 19.07.2025 col-wide Job Description: 2ndLine IT Support/White Glove Service – Professional Services environment We are partnering with our client, a Global Professional Services organisation, as they look to recruit an experienced 2ndLine IT Support professional … to join their London team. This team provides onsite IT support to users and guests in their City of London office. A leader in their sector they have been proud to announce that they further increased their multi-billion dollar global revenue by over 20% last year. This More ❯
Social network you want to login/join with: London | 2 Months | Start ASAP | DBS | Inside IR35 We're currently recruiting for an experienced 2ndLine Engineer to join our customer on a short term contract. This role is fully onsite, will require impeccable customer service skills … accompanied by strong experience of supporting Microsoft Solutions. Role Responsibilities : 2ndlinesupport experience of: Windows 10/11, M365, AD, Azure, etc. Support Apple macOS & iOS devices, ensuring seamless integration. MDM Administration, Device management and stock control Experience supporting desktop virtualisation technologies … celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2ndLine Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2ndline/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or More ❯
stage interviews to be held 02-06 June 2025. The Role: The role involves actively and proactively ensuring all users receive exceptional IT support and customer service during all contact with the IT team. You will work internally with in-house and third-party apps, server monitoring, server … networking. The environment is mainly Windows-based with some Linux machines. Travel to other sites may be necessary. KEY RESPONSIBILITIES: Provide exceptional technical support and guidance to end-users, troubleshooting and resolving complex IT issues. Resolve incidents ranging from password resets to server queries. Escalate incidents as necessary. … Policy. Additional Benefits: Pension, Income Protection, Death in Service, Employee Assistance, Medicash health plan, discounts, Virtual GP, health resources, SkinVision App, mental health support, 33 days holiday (including bank holidays), an extra day off on your birthday, cycle scheme, private healthcare discounts. Due to application volume, responses may More ❯