2 of 2 2nd Line Support Jobs in Suffolk

Support Engineer to join a well-established and growing organisation based in Ipswich. This is an excellent opportunity for a 1st/2nd Line Support Engineer looking to build on their technical skills, gain exposure to a broad technology stack, and work … users, working across both on-site and remote issues while collaborating with a supportive and experienced IT team. Responsibilities: Provide 1st and 2nd line IT support to end users, troubleshooting hardware, software, and network issues remotely and in person Diagnose and resolve incidents relating ...

Engineer (Infrastructure & Support) 1st/2nd Line Support Our client is a global market leader in the design, manufacture, and supply of advanced POS systems and industrial weigh labelling solutions , supporting major retailers and food processing businesses worldwide. With continued investment in innovation … support and maintain IT systems, infrastructure, and end-user services within a fast-paced SME environment. You’ll provide 1st and 2nd line support, manage core systems, liaise with third-party suppliers, and help improve IT security, resilience, and service delivery. This role ...