1 to 9 of 9 2nd Line Support Jobs in the East of England

IT Support Analyst - 2nd Line IT Support. Circa £40k - £43k + £1k Bonus + Benefits Package. Location - Onsite 5 Days - St Albans, Hertfordshire. Permanent. T6/MN/18688. Must be eligible to work in the UK. The IT Support Analyst will provide … localised onsite support covering 1st & 2nd Line Support - will be the focal point for all on-site-based user IT Support. Own of all IT Support Incidents & Service Requests from end-to-end. *The role does NOT involve out of hours … support. Skills Experience Required: 2nd Line or 3rd Line IT Support - onsite support experience. Office 365 - core Microsoft products. Active Directory - Group Policy. Video Conferencing - Zoom. Core DNS & IP Address support. Networking - Cisco/HP/Aruba LAN/WLAN/ more »

A 1st/2nd Line Support Consultant with 1 year + experience is needed to join our team at Classroom365, a leading MSP for schools ICT support, based in London and surrounding areas, including Essex, on a full-time basis. The role is … Hamlets, Hackney, Brent and parts of Essex, so travel to some client sites within these areas may be required Desirable Skills: 1yrs+ 1st/2nd Line IT support experience and have the ability to work diversely Experience working in the Educational Sector Strong customer service … APPLY by clicking below. Candidates with previous experience or job titles including: IT Engineer, IT Technician, 1st Line Support Technician, 2nd Line Support, IT Support Engineer, Schools IT Support Specialist, Education Technology Support Consultant, IT more »

2nd Line Engineer Cambridge (Hybrid) Up to £36,000 DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity … for you! We are currently seeking a talented, outgoing 2nd Line Engineer to join our clients team in Cambridge, this is a hybrid role. As a 2nd Line Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation … of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks more »

2nd Line IT Support Technician Permanent Norwich (Hybrid) to £35,000 (Neg DOE) + Benefits 2nd line IT Support Technician needed with Windows Server and IT Networking expertise. Start asap, ideally August/September 2024. A fantastic opportunity to join … skills, experience + tasks: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Troubleshooting, diagnosis and IT problem resolution to 2nd line level. Project based work including IT deployments, migrations and upgrades. Full UK Driving Licence and own transport highly preferred. Technical Environment more »

2nd Line IT Support Technician Permanent Norwich (Hybrid) to £35,000 (Neg DOE) + Benefits 2nd line IT Support Technician needed with Windows Server and IT Networking expertise. Start asap, ideally August/September 2024. A fantastic opportunity to join … skills, experience + tasks: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Troubleshooting, diagnosis and IT problem resolution to 2nd line level. Project based work including IT deployments, migrations and upgrades. Full UK Driving Licence and own transport highly preferred. Technical Environment more »

Job Title: 2nd Line IT Application Support Consultant Location: Bury St Edmunds Salary: £35,000 - £40,000 per annum Cooper Lomaz are in partnership with a leading business in their sector to source an experience IT Application Support Consultant. This role is a … at an exciting time, as they continue to go from strength to strength and grow their team. Role Overview: As a IT Application Support Consultant you will play a crucial role in ensuring the continuous availability of the software our client develops in house. This is a customer … 1st line consultants, demonstrating a willingness to learn and mentor. Role Responsibilities: Triage, troubleshoot and resolve inbound calls and tickets at a 2nd line level. Mentor 1st Line Support colleagues on more challenging tickets. Provide outstanding customer support, investigating more »

Job Title: 2nd Line IT Application Support Consultant Location: Bury St Edmunds Salary: £35,000 - £40,000 per annum Cooper Lomaz are in partnership with a leading business in their sector to source an experience IT Application Support Consultant. This role is a … at an exciting time, as they continue to go from strength to strength and grow their team. Role Overview: As a IT Application Support Consultant you will play a crucial role in ensuring the continuous availability of the software our client develops in house. This is a customer … 1st line consultants, demonstrating a willingness to learn and mentor. Role Responsibilities: Triage, troubleshoot and resolve inbound calls and tickets at a 2nd line level. Mentor 1st Line Support colleagues on more challenging tickets. Provide outstanding customer support, investigating more »

2nd Line Application Support Salary DOE Monday to Friday 9am-5pm Permanent On behalf of our client based in Bury St Edmunds, we are searching for a 2nd Line Application Support to join their welcoming, supportive and growing team at … customers to document all details relating to the cases, issues or requests and operating as part of a team within the wider Company Support function. Previous experience in a similar role is preferred but training will be provided. Main duties and responsibilities: Triage all incoming support … acquiring data as needed and ensuring its stored appropriately. Utilising Customer service skills to manage cases through to resolution and escalating to Customer Support Manager where necessary. Adhere to defined policies and processes, ensuring the support team provide a consistent and professional service at all times. more »

are other, better ways to do things. Acora One are the SME specialists within the Acora group, delivering a cohesive and consistent IT support experience to SMEs across the country. We offer a responsive, friendly service and grow strong relationships based on trust, helping everyone from fast-growing … tech start-ups to well established law firms. Whatever our clients want to achieve, and however quickly they grow, were there to support them. Based in the UK, with offices globally USA, South Africa, Sri Lanka, Kuala Lumpur and Macedonia, we now provide a huge range of market … a team, to be Game-Changers. Be the best you can be We do what we say Together we win About the role: As 2nd Line Support Technician you will be the go-to problem solver, tackling a diverse range of customer IT support more »