2nd Line Support Jobs in the East of England

15 2nd Line Support Jobs in the East of England

2nd Line Support Engineer

Herefordshire, High Welwyn, Hertfordshire, United Kingdom
IntaPeople
2nd Line Support Engineer Hybrid approach Are you a 2nd line Support Engineer looking for a new opportunity? IntaPeople are working with a leading tech company looking to grow their team with an experienced 2nd line Support Engineer on a permanent basis. As a 2nd line Support Engineer, you will provide remote support via electronic tickets, diagnose and troubleshoot technical issues as well as taking ownership of customer issues to resolution providing technical support via email … would be joining a team of 11 other engineers who are a supportive, welcoming and collaborative with some strong experience behind them. As a 2nd line support engineer each day would be different from resolving system outages, resetting passwords and ensuring a seamless process for more »
Employment Type: Permanent
Salary: £35000 - £37000/annum
Posted:

2nd Line Support Engineer

Chelmsford, Essex, South East, United Kingdom
Lighthouse Personnel Ltd
pride themselves on exceptional customer service, taking the time to understand the clients needs and crafting the best possible solutions, both technically and financially. 2nd Line Support Technician £30k | Monday Friday, 8:30am 5:30pm | Maldon | Out of hours work offered back in flexible lieu … a rapidly growing organisation | Working closely with a team of talented individuals with a great work ethic who also love to have fun! | The 2nd Line Support Technician is required to ensure the timely delivery of a quality technical support service to the … agreed processes Resolve support incidents ensuring all tickets are progressed and resolved within departmental SLAs Respond to and work on 1st and 2nd line support incidents Develop a wide understanding of all systems and technologies used by the business Travel onsite to clients more »
Employment Type: Permanent
Posted:

2nd Line Support Engineer

Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Dynamic Search Solutions
2nd Line Support Engineer Location – Hertfordshire – Hybrid Salary - £35,000 - £40,000 Are you an experienced support professional looking to take that next step into a more technical role, working with the latest technology from Microsoft and other industry leading vendors? If this … leading Microsoft Partner with expertise in delivering end-to-end solutions to SMB across Microsoft 365, Azure and Cyber Security is looking for a 2nd Line Support Engineer to join their team based in Hertfordshire. The business is a certified ‘Great Place to Work’ by … You will also receive support with earning certifications that will help you in your work, with the likes of Azure and Microsoft. 2nd Line Support Engineer – Role and responsibilities Supporting existing clients by working with the latest Microsoft Technologies – Microsoft 365, Azure and more »
Posted:

2nd Line Support Analyst

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Talent Finder
2nd Line Support Analyst | Peterborough | Full Time | £28,000 - £35,000 pa Our clients company is a growing Managed Service Provider supporting customers locally and in the London area. They currently support customers ranging between 10 and 3000 staff using a large range … activities include IT support, consultancy, system design, telecoms, and fully managed IT services. They are currently recruiting for an experienced hands-on 2nd line support engineer keen to develop and learn new skills whilst supporting their valued customers. You will be given the … on a rota basis. Are you the right person for the job? Clean UK Driving licence Enthusiastic individual with a minimum of 4 years 2nd line support experience wishing to build and expand their technical skills Previous exposer to different types of hardware including printers more »
Employment Type: Permanent
Salary: £30,000
Posted:

2nd Line Support Engineer - Welwyn Garden City

Welwyn Garden City, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Senitor Associates Limited
2nd Line Engineer £28-32K Are you ready to join an award-winning IT Company as a 2nd Line Support Engineer! Hybrid Working! Providing 2nd Line IT support to our valued end-users. Proactively resolve hardware … Service Level Agreements and contribute to the success of our Service Desk Team. Experience, Qualifications, Personal Attributes * 2 years of Service Desk IT Support experience. * MSP Background * Citrix, M365, Azure, Intune, Autopilot… * Strong interest and experience in IT services, solutions, and technology. * Proficiency in PC's, servers, email … in this role, please apply IMMEDIATELY as we are arranging interviews at short notice. If you require more information, please contact Robbie Allen at 2nd Line Engineer £28-32K For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

2nd Line IT Support Engineer

Hemel Hempstead, Hertfordshire, United Kingdom
Additional Resources
2nd Line IT Support Engineer Location: Hemel Hempstead, Hertfordshire Salary: £25k - £35k (DOE) + Excellent Benefits Job Type: Full Time, Monday-Friday The Client: Our client is a reputable IT services provider, specialising in IT Support, Microsoft 365, Infrastructure, and Cloud Services. The … Role: As a 2nd Line IT Support Engineer, you will have a pivotal role in troubleshooting, managing infrastructure and servers, and promptly resolving IT issues to ensure client satisfaction. Requirements: Previous experience as a 2nd Line Support Engineer Experience in … IT support, IT Infrastructure, and Servers. Proficiency in Azure, VMware, cloud technologies, firewalls, and security products. Skilled in Microsoft 365 and Windows Server. Possession of a valid UK driving licence and own vehicle. Benefits: Casual dress Company events Company pension On-site parking Apply now for this exceptional more »
Employment Type: Permanent
Salary: £25000 - £35000/annum
Posted:

2nd Line Support

Cambridge, Cambridgeshire, United Kingdom
Hybrid / WFH Options
1 Tech Staffing Ltd
Job Title: 2nd Line Engineer Location: South Cambridge (Hybrid) Salary: Up to £29,000 DOE Do you excel in dynamic environments where solving intricate technical challenges is the norm? If yes, we've got an exciting opportunity for you! We're currently in search of an adept … 2nd Line Engineer to join our client's team in South Cambridge. This role offers a hybrid work setup. As a 2nd Line Engineer, you'll be pivotal in ensuring our clients' IT systems run seamlessly while providing high quality support. Key Responsibilities: Address … escalated technical issues from the 1st Line support team with precision and efficiency. Troubleshoot and resolve hardware and software issues across diverse platforms and systems. Setup, configure, and manage computer hardware, software, networks, printers, and scanners. Uphold robust security protocols across all systems. Collaborate with colleagues more »
Employment Type: Permanent
Salary: £25000 - £29000/annum
Posted:

2nd Line Support Engineer

Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Leidos Innovations UK Limited
2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part … of a growing Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is … leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and more »
Employment Type: Permanent
Posted:

2nd Line Support Engineer

Huntingdon, Cambridgeshire
Hybrid / WFH Options
Leidos
2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part … of a growing Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is … to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and more »
Employment Type: Permanent
Salary: Additional benefits included
Posted:

2nd Line Support Engineer

Huntingdon, Huntingdonshire, United Kingdom
Hybrid / WFH Options
Confidential
2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part … of a growing Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is … to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities The preferred candidate will demonstrate effective application of IT Support and more »
Posted:

2nd Line Support Technician

Norwich, Norfolk, East Anglia, United Kingdom
Acora Limited
are other, better ways to do things. Acora One are the SME specialists within the Acora group, delivering a cohesive and consistent IT support experience to SMEs across the country. We offer a responsive, friendly service to grow strong relationships based on trust, helping everyone from fast-growing … established law firms. Whatever our clients want to achieve, and however quickly they grow, were there to support them. Role Overview As 2nd Line Service Technician you will be the go-to problem solver, tackling a diverse range of customer IT support cases … areas of improvement Administrating, configuring, and managing customer backup systems Administrating, configuring, and managing core network infrastructure of customer equipment Working with supplier support contacts to resolve complex technical issues Taking ownership of cases escalated within the department that require enhanced technical knowledge Creating and updating Knowledge Base more »
Employment Type: Permanent
Posted:

2nd Line IT Support Engineer

Wisbech, Cambridgeshire, East Anglia, United Kingdom
JOSKOS SOLUTIONS LIMITED
Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used … everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing 2nd Line Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network more »
Employment Type: Permanent
Salary: £30,000
Posted:

IT Second Line Support Technician

Watford, Hertfordshire, United Kingdom
Connect2Luton
Job Title : IT Second Line Support Technician Location: Watford Salary: Negotiable Hours: Full time, Monday to Friday Connect2Employment is recruiting for leading Chartered Accountants & Tax Advisers in London, Watford and Milton Keynes. They are currently looking for an experienced IT Second Line Support … Understanding of network concepts and protocols. Not essential but knowledge of Virtual Desktop environment would be beneficial. Duties will involve: Collaborate with 1st Line and management to ensure seamless issue resolution. Install, configure and maintain computer systems and applications. Document and share troubleshooting steps, issue resolutions and knowledge more »
Employment Type: Permanent
Posted:

2nd Line Support

Cambridgeshire, Heathfield, United Kingdom
Big Red Recruitment Midlands Limited
their sector. A company that is going from strength to strength. And they want you to be part of the journey. Role: IT Support Location: Cambridge Salary: Up to £35,000 + Bonus Scheme + 33 Days Holiday (rising to 35) + Life Insurance + Medical Cash Plan … + Employee Discounts Due to ongoing growth, my client is looking for someone to come in and play a key role in their support team with a list of significant projects on the horizon. You will be joining a team with an abundance of experience, who have been … as over the phone. You will have been working in a Microsoft/O365 administration support role with solid 1st progressing into 2nd line experience. Other skills may include: An understanding of computer hardware and operating systems – desktop and mobile. Exposure to Microsoft Intune MDM more »
Employment Type: Permanent
Salary: £29000 - £35000/annum £29,000 - £35,000
Posted:

2nd Line Support

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Big Red Recruitment Ltd
their sector. A company that is going from strength to strength. And they want you to be part of the journey. Role: IT Support Location: Cambridge Salary: Up to £35,000 + Bonus Scheme + 33 Days Holiday (rising to 35) + Life Insurance + Medical Cash Plan … + Employee Discounts Due to ongoing growth, my client is looking for someone to come in and play a key role in their support team with a list of significant projects on the horizon. You will be joining a team with an abundance of experience, who have been … as over the phone. You will have been working in a Microsoft/O365 administration support role with solid 1st progressing into 2nd line experience. Other skills may include: An understanding of computer hardware and operating systems – desktop and mobile. Exposure to Microsoft Intune MDM more »
Employment Type: Permanent
Salary: £30,000
Posted:
2nd Line Support
the East of England
10th Percentile
£26,000
25th Percentile
£26,500
Median
£31,000
75th Percentile
£37,000
90th Percentile
£40,000