23 of 23 2nd Line Support Jobs in the East of England

Service Desk Analyst - 1st & 2nd Line Support - Permanent c£30k - £35k + Excellent Benefits Package. North Cambridgeshire - 4 Days Per Week Onsite. Must be Eligible to work in the UK. Seeking to secure a technically capable, customer-focused IT Service Desk Analyst with 1st & some … Analyst, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, IT Helpdesk Analyst, Helpdesk Analyst, IT Support Technician, Desktop Support, End User Computing, EUC, Microsoft ...

experienced IT Support professional looking to take the next step in your career? If so, Bidwells are currently looking for a 2nd Line Support Engineer to join our service desk team. As a 2nd Line IT Support Engineer … with people and taking ownership, with plenty of scope to develop their technical skills and take on greater responsibility. What you'll be doing: 2nd Line Support & Systems Provide 2nd line technical support across hardware, software, Microsoft 365 and business ...

experienced IT Support professional looking to take the next step in your career? If so, Bidwells are currently looking for a 2nd Line Support Engineer to join our service desk team. As a 2nd Line IT Support Engineer … with people and taking ownership, with plenty of scope to develop their technical skills and take on greater responsibility. What you'll be doing: 2nd Line Support & Systems Provide 2nd line technical support across hardware, software, Microsoft 365 and business ...

Focus IT has the pleasure with working alongside a growing IT solutions client. Our client is hiring a 2nd Line Support Engineer to join their small and dynamic team where you will continue to develop your technical skills. As the 2nd Line Engineer, you will handle incoming technical support incidents, requests, and changes. 2nd Line Support Engineer provides updates and ensure ongoing customer communication is maintained. 2nd Line Support Engineer will help with the resolution of calls ranging ...

Support Engineer - 2nd Line Support - Permanent c£36k - £40k + Benefits Package Rickmansworth, South East Buckinghamshire - Full-Time Onsite - Monday to Friday. Education Sector Experience Preferred - Current or Previous Experience Must be Eligible to work in the UK Start Date - Immediate Start 2nd … infrastructure improvements, assist with IT projects & contribute to the ongoing reliability, security & performance of the school's IT systems. Technical Skills Required: 2nd Line IT Support: Troubleshooting Hardware, Software, Networking & Infrastructure issues through to root-cause resolution. Microsoft 365: Strong Administration across Microsoft ...

2nd Line IT Support Engineer/Helpdesk Analyst – Office based in Hertfordshire- Mon – Fri needed to deliver fast, effective technical support across our business. Would you like to work in an environment where Skill Development is high encouraged and not a Siloed environment … Successful 1st – 2nd Line IT Support Engineer/Helpdesk Analyst will be tasked with managing user accounts, troubleshoot everyday hardware/software issues, and support our modern cloud stack (Microsoft 365, Freshservice, NinjaOne). We will consider candidates with on Prem experience that ...

2nd Line IT Support Engineer | Peterborough (Onsite) 3 Month Contract | £17.01 per hour | Enchanced DBS - Updates Service Preferred The Role An opportunity has arisen for a 2nd Line IT Support Engineer to join a busy IT team within a school … Microsoft technologies, resolving escalated support tickets, assisting with infrastructure projects, and helping to develop junior members of the team. Key Responsibilities Provide 2nd line support for users across the school. Troubleshoot hardware, software, network and system issues. Support and administer Microsoft ...

2nd Line IT Support Engineer | Peterborough (Onsite) 3 Month Contract | £17.01 per hour | Enchanced DBS - Updates Service Preferred The Role An opportunity has arisen for a 2nd Line IT Support Engineer to join a busy IT team within a school … Microsoft technologies, resolving escalated support tickets, assisting with infrastructure projects, and helping to develop junior members of the team. Key Responsibilities Provide 2nd line support for users across the school. Troubleshoot hardware, software, network and system issues. Support and administer Microsoft ...

solution. What truly sets us apart is our people and the effortless experience they create for our customers. We’re looking for a 2nd Line IT Engineer who enjoys solving technical challenges, taking ownership of issues and keeping customers informed throughout. You’ll investigate and resolve issues … escalated from 1st Line Support, using your technical knowledge to minimise downtime and get customers back up and running. Working closely with our senior engineers, you’ll also identify opportunities to use AI and automation to make support faster and more effective. ...

Chalkline, a Focus Group company, are seeking a 2nd Line Technical Analyst (Out of Hours) to join our Borehamwood office. You will handle escalations for Microsoft 365, Azure, Intune, Windows and network products, delivering high-quality support to our clients. Ideal candidates have … years' experience in 2nd line support, strong communication skills, and are comfortable working shifts including weekends outside standard hours. #J-18808-Ljbffr ...

growing IT solutions company in Saffron Walden is seeking an experienced 2nd Line Support Engineer to join their dynamic team. You will manage incoming technical support incidents and maintain customer communications effectively. The ideal candidate should have strong knowledge of Windows, Networking ...

Brown & Brown Europe is seeking an experienced Application Support Analyst to join our Technology Solutions division. You will provide predominantly 2nd line support for a portfolio of business-critical applications, taking ownership of incidents and working with vendors and stakeholders to achieve swift ...

Overview My client is a well established IT solutions organisation based in Watford, Herts who are seeking an experience 2nd and 3rd Line Support Engineer to deal with customer issues. The role will include: Responsibilities To maintain a high degree of customer service … support queries and adhere to all service management principles Provide telephone, remote and email support Diagnose and resolve hardware, software, network and peripheral technical issues to customer\'s satisfaction via remote support Monitor and proactively resolve issues with remote back-up systems Visit customer ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across … range of sectors, including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership of tickets through ...

Bidwells is seeking an experienced 2nd Line IT Support Engineer to join the Service Desk, taking ownership of complex issues and guiding 1st Line colleagues. You will troubleshoot escalations, support Microsoft 365, and contribute to problem management and technology projects across ...

URBN UK Limited is seeking a Tech Support Analyst at the Peterborough Fulfilment Centre to deliver high-quality 1st and 2nd line IT support for warehouse operations and corporate users. You will coordinate with UK/EU and US IT teams, own incidents ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across … range of sectors, including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT click apply for full job details ...

Ocean Holidays is seeking an experienced IT Support Engineer … support for around 200 users in a hybrid Microsoft-focused environment. You will handle 1st/2nd line incidents from initial contact to resolution and collaborate with senior IT colleagues on complex issues. You will support Microsoft 365 services, Entra ID/ ...

seeking a 2nd Line Support Engineer in the United Kingdom to resolve complex technical issues escalated from 1st line. You will work with 3rd line teams, follow defined processes for cloud migrations, and maintain technical accreditations while ensuring high service levels. The role … requires 2–3 years in SLA-driven support, strong customer service, and Experience with Windows Server, AD, and MS365 suite. On-site work and collaboration with colleagues across teams are essential. #J-18808-Ljbffr ...

Group is seeking a 2nd Line IT Engineer who enjoys solving technical challenges, taking ownership of issues and keeping customers informed. You’ll resolve escalated tickets, mentor junior team members and work with senior engineers on AI-driven automation to improve support. With strong Microsoft ...

Telefónica Tech UK&I in Cambridge seeks an EUC support analyst to provide deskside technical support and advisory services for End User Compute devices, resolving incidents, problems and requests and deploying hardware and software updates. You will act as 2nd line for EUC incidents, create knowledgebase articles, drive first-time fixes, and collaborate with third-party support to meet ...

Fujitsu Limited in the United Kingdom is recruiting a 2nd Line Messaging Engineer to join a team of messaging specialists. You will manage and support enterprise messaging services, focusing on Exchange and Skype for Business, with daily liaison to customers and stakeholders. You will resolve ...

Stewart Ltd is seeking a proactive Second Line IT Engineer to provide high-quality second-line support across the firm. You will resolve complex IT issues, maintain infrastructure, and assist IT projects. Working with the Head of IT, you will help keep systems secure ...