Job Description Support Engineer - Law Firm (2nd/3rdLine Support) Location: Onsite - Bristol A leading law firm based in Bristol is seeking a skilled and proactive 2nd/3rdLine Support Engineer to join its in-house IT team. This is a fantastic opportunity to play a key role … cloud environments, and collaborating with internal teams and third-party vendors to ensure the smooth operation of IT services. Key Responsibilities: Technical Support & Troubleshooting: Handle escalations from 1st line support, resolving complex issues across servers, networks, applications, and security systems. Cloud Infrastructure: Support and optimize cloud environments (Azure, AWS, Google Cloud), including involvement in migrations and performance enhancements. More ❯
Role - 3rdLine Support Engineer Location - Bristol Salary - £40K Additional - Must have driving license and access to a car As a member of the Technical Support Team, you will play a vital role in addressing a variety of complex support cases and supporting the first and second line team. Utilising your technical expertise … you will troubleshoot and resolve hardware and software problems, ensuring that clients receive prompt and effective solutions. The successful 3rdLine Support Engineer will be able to demonstrate the following: • Previous experience in a similar role within a Managed Service Provider environment. • Ability to work well independently and as part of a team • Excellent written More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
1TECH STAFFING LIMITED
3rdLineEngineer Up to £43,000 Bristol - Hybrid Were working with a well-established MSP in Bristol thats in an exciting phase of expansion. Theyre looking for a well-rounded 3rdLineEngineer to join their team and play a key role in supporting their growing client base. As … a 3rdLineEngineer, youll handle a variety of technical challenges, from complex troubleshooting to solution design across a diverse range of technologies and customers. Youll work in a supportive environment that encourages growth and development, with a hybrid working setup that offers the best of both worlds. Key Responsibilities: Acting as a senior point … and ensuring excellent service delivery Contributing to documentation and knowledge sharing to drive continuous improvement Supporting project work, migrations, and upgrades when required Key Requirements: Proven experience in a 3rdLine role within an MSP or similar environment Split between BAU & Project work Strong understanding of Microsoft 365, Windows Server, networking, and troubleshooting across a range of More ❯