2 of 2 3rd Line Engineer Jobs in Doncaster

As a Third Line Engineer , you will serve as a senior technical specialist within the IT team, responsible for resolving the most complex and critical issues that cannot be addressed by First or Second Line support. You will play a key role in maintaining and improving the organisation’s IT infrastructure, performing deep-dive … to system design, strategic projects, and continuous service improvement. Key Responsibilities: Expert-Level Support & Issue Resolution Take ownership of high-level, complex incidents and problems escalated from Second Line Support Perform in-depth diagnostics and root cause analysis across infrastructure, systems, and applications Develop and implement long-term fixes and preventative measures to reduce repeat incidents Infrastructure Management … security enhancements Identify opportunities to improve system reliability, performance, and scalability Document technical processes, known issues, and architectural decisions in the knowledge base Essential: Proven experience in a Third Line or senior infrastructure support role Strong expertise in server administration, networking, virtualisation, and storage solutions Solid understanding of IT security principles and best practices Ability to carry out More ❯

days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. As a Third Line Engineer , you will serve as a senior technical specialist within the IT team, responsible for resolving the most complex and critical issues that cannot be addressed by First or Second Line … escalated incidents, you will contribute to system design, strategic projects, and continuous service improvement. Key Responsibilities: Take ownership of high-level, complex incidents and problems escalated from Second Line Support Perform in-depth diagnostics and root cause analysis across infrastructure, systems, and applications Develop and implement long-term fixes and preventative measures to reduce repeat incidents Infrastructure Management … and security enhancements Identify opportunities to improve system reliability, performance, and scalability Document technical processes, known issues, and architectural decisions in the knowledge base Proven experience in a Third Line or senior infrastructure support role Strong expertise in server administration, networking, virtualisation, and storage solutions Solid understanding of IT security principles and best practices Ability to carry out More ❯