3rdLine Infrastructure Engineer is required by a well established manufacturing firm based in Liverpool paying up to £45k. This is a an exciting time to join this growing organisation and take on this newly created role! You will work alongside the IT Manager for … out for around 150 end users followed by telephony software roll out and helping the IT Manager achieve their Cyber essentials accreditation. The successful 3rdLine Infrastructure Engineer will have ideally come from a small company be used to taking on a challenge with a more »
Job Details: 3rdLine Support Engineer Salary: Up to £45,000 depending on experience Job Type: Full Time (37.5 hours per week) Full Job Description We are a successful company dedicated to providing top-notch IT support and solutions to businesses across the Liverpool city … opportunities, and contributing to the business's evolution. We are seeking a highly motivated and skilled team player with experience in a third-line role, preferably within an MSP environment. The ideal candidate will assist in enhancing the support team's technical knowledge, communicating effectively with both customers … occasional after-hours work, on-call support, and site visits. Strong communication skills are crucial for direct interaction with non-technical staff. Responsibilities: Providing 3rdline technical support for hardware and software issues. Acting as a technical leader for support issues, training and advising team members to more »
on-call support, and site visits. Strong communication skills are essential, as you'll interact directly with non-technical staff. Responsibilities: Offer third-line technical support for hardware and software issues. Serve as a technical mentor for team members, fostering their growth and skills enhancement. Provide technical support more »