long-term development of IT services. The successful candidate will demonstrate: Possession of or studying towards BTEC Level 3 Diploma in IT or equivalent A good working knowledge of M365 services, including Microsoft365 apps for Enterprise, Azure Active Directory, Exchange Online and Microsoft Teams. Backup solutions for on-premise, cloud and M365M365 tenant administration More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
Senior Technical Consultant - Copilot (AI Practice) - Remote-first (UK-based) Are you a seasoned technical consultant with a passion for AI and Microsoft technologies? We're working with a leading cloud consultancy that's seeking a Senior Technical Consultant - Copilot to help shape and deliver cutting-edge AI solutions using Microsoft365 Copilot and Copilot Studio. … rollout of Copilot technologies. You'll also contribute to internal strategy and help shape how AI is presented and delivered across the business. Responsibilities: Leading client engagements focused on M365 Copilot and Copilot Studio Designing and deploying AI solutions tailored to business needs Collaborating on AI strategy with senior leadership Scoping and creating proposals for client projects Conducting user and … data analysis to identify high-value use cases Creating demos and internal showcases of Copilot capabilities Providing mentorship and technical leadership to junior consultants Supporting Microsoft partnership activities and training sessions Requirements: Proven experience with Microsoft365 Copilot, Copilot Studio, and related technologies Strong understanding of AI concepts including LLMs, RAG, and prompt engineering Familiarity with More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Curveball Solutions
our proactive protection and compliance framework driving strategy, policy, and client-focused solutions. Your Mission in a Nutshell: Build security strategy, negotiate with clients, drive policy and compliance, manage M365 security, run workshops, produce tender responses, and elevate our cyber posture across all MSP services. In addition to this, as our Cyber Security Lead you will be responsible for: Review …/BYOD)to protect business continuity. Lead vulnerability assessments, penetration tests, firewall policy enforcement, and remediation efforts. Author compelling tender responses, clearly demonstrating technical capability and strategic value. Enhance Microsoft365 securityleveraging Purview, Conditional Access, MFAto safeguard modern workplaces. Ensure compliance with GDPR (DPA 2018), Cyber Essentials (Basic & Plus), and ISO 27001, supported by frameworks like NCSC … documentation. Hands-on expertise with MDM tools, penetration testing, and policy-based firewalls. Experience designing and delivering compliance aligned services across GDPR, Cyber Essentials, ISO 27001. Proficient in using Microsoft365 security stack: Purview, Defender, Conditional Access, MFA. Fluent in cybersecurity frameworks (CIA, NCSC, NIST) and modern threat prevention approaches. Why Curveball Make a real impact : You More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Hays
skills, then LETS TALK! Experience building and maintaining client/contractor relationships, with demonstrated success in delivery of ICT strategies and overseeing service provision contracts. In-depth knowledge of Microsoft365 and Microsoft Azure, with experience of document/record retention systems. Previous experience working alongside an MSP. Microsoft Excel skills, with experience in data More ❯
3rd Line Infrastructure Engineer required by Speke, Liverpool company. Skills required - Azure, Office365 Admin, Intune. This is a fantastic opportunity to play a pivotal role in a growing company, with a salary of up to £45k. As part of a small, dynamic IT department, you will directly impact the company's infrastructure and lead your own projects. … design and implementation to ongoing support. This role is ideal for someone who thrives on a challenge and wants to take full ownership of their work. Technical Skills: Cloud & Microsoft: Expert-level knowledge of Microsoft365, Azure, and InTune, with hands-on experience in cloud-based administration. Networking: Strong understanding of network configuration, including VLANs, DNS More ❯
and experience of SQL database management. For more information about this Lead Developer role, and about Informatics Merseyside, we will be hosting a brief and informal virtual session on Microsoft Teams, that you are invited to join.Please email Michael Bland, Head of Development Service (Michael.Bland@imerseyside.nhs.uk)if you would like to be invited to join this session. What we … T information to colleagues within the Development Team Ability to provide application support & training to IM&T and non IM&T staff Knowledge & Experience Essential Significant experience of using Microsoft365 applications Knowledge and experience of development technologies and languages Knowledge and experience of development methodologies and development life cycles Excellent Problem-solving skills, and a passion More ❯
Key Responsibilities: Lead and mentor a team of Service Desk Analysts. Oversee ticket queues and ensure SLAs are consistently met. Provide hands-on 1st/2nd line support (Windows, O365, AD, hardware, applications). Escalate issues and ensure timely resolution. Track and report on KPIs and team performance. Implement best practices in IT service delivery. What We're Looking For More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
Riverside Group
such as SCRUM, Kanban, Lean, waterfall (PRINCE/MSP) or other Agile methodologies• An understanding of Agile principles • Experience of workflow tools to manage projects including Monday.com, Jira, Planner, O365 etc• Strong programme and project management skills in planning, resourcing and budgeting • Experience of leading a multi-disciplinary team in the successful completion of change• Understanding of risk management• Experience More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
Support contractor to provide some additional BAU support to their client-facing Service Desk. The successful 1st Line Support will have solid previous experience in IT Support within a Microsoft environment, and will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets for 3rd party software, as well as handling … is paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint Windows 10 Office365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills More ❯
to the team by providing an excellent IT support service. Experience required: 6+ months experience in a similar 1st line IT support role Working with helpdesk software, MS Office365 & Windows 10 Excellent understanding of various systems and a passion for learning about new and upcoming technology and software Ability to find solutions and assist staff at all … on deadlines Enthusiastic, hardworking and a team player Job Role Responsibilities: Helpdesk/Telephone Support Building and deploying laptop clones Installing basic laptop components Provide basic MicrosoftOffice365 support Escalate and manage 2nd and 3rd-line support tickets Carry out basic Active Directory tasks Able to support users remotely and on-premises Create user profiles Roll More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
Picture More
In this exciting position with a leading global law firm, you’ll provide 1st and 2nd line support across a wide range of technology systems, including MicrosoftOffice365, Windows 11, and specialist legal applications. Based in their Liverpool office (with the flexibility to work from home 1 day per week), you’ll join a collaborative IT … day WFH per week) Exposure to varied technologies and IT projects Your experience: 2+ years’ experience within an IT Service Desk or Deskside support role Experience supporting Office365, Active Directory, Windows 11, and MS Exchange Knowledge of hardware support (laptops, monitors, mobile devices) Experience in a legal or professional services environment If this sounds of interest, hit More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
Support contractor to provide some additional BAU support to their client-facing Service Desk. The successful 1st Line Support will have solid previous experience in IT Support within a Microsoft environment, and will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets for 3rd party software, as well as handling … is paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint Windows 10 Office365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills More ❯
processes, and support infrastructure-related projects and upgrades. Requirements Familiarity with server hardware, operating systems (Windows, Linux), and virtualisation technologies. A detailed understanding and experience of Microsoft products (M365) and platforms (Windows Servers). A basic understanding of networking principles, protocols, and devices. Strong knowledge of TCP/IP and network administration/protocols with demonstrable experience of switching More ❯
line support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal and external teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL … practices Knowledge of O365, Windows, SharePoint, and client-facing platforms More ❯
line support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal and external teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL … practices Knowledge of O365, Windows, SharePoint, and client-facing platforms More ❯
line support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal and external teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL … practices Knowledge of O365, Windows, SharePoint, and client-facing platformsd02fcfcb-6df4-40ee-95cf-3eb059ce3173 More ❯
/hardware in a warehouse, factory or logistics environment Familiarity with goods receipting and dispatching processes. Experience in stock management and inventory systems. • Familiarity with Microsoft products (Office365/Windows 10) Minimum of 2 years' experience within a stock related role Understanding of health and safety practices within a warehouse/factory setting. MSite proudly embraces More ❯