3rdLine Support Engineer, Systems Engineer, London, COR7398 A Microsoft focussed Systems Engineer, is urgently required to join a global organisation in their central London-based office. Joining a small highly skilled team of Service Desk Engineers, the 3rdLine Support Engineer will take ownership of … and AWS) cloud environment! This is a technically challenging role and would suit a Systems Engineer who enjoys working within a fast paced and diverse environment. The 3rdLine support Engineer will cover both BAU support and take a leading role on project work, working with the latest Microsoft technologies.This global organisation, which … offers an incredible opportunity to gain skills from an unrivalled technical environment. Benefits Generous bonus scheme, up to 20% Excellent opportunities for career advancement What’s required of the 3rdLine Support Engineer? Demonstrable 3rdline Windows server support experience Virtualisation through VMWare/Hyper-V Previous experience supporting Office 365 Networking More ❯
3rdline Support Engineer- Azure, MSP, Incident Management, Problem, Microsoft A leading provider of MSP services is seeking a solid and reliable 3rdLineEngineer to act as their engineer in major incidents. The role: This is a highly influential role within their managed services department, delivering best … in-class service toto all customers.You will have a strong background in supporting Microsoft technologies, especially Azure, across cloud, modern workplace, endpoint management and security. As the 3rdLine Support Engineer, you will be focusing on resolving escalations, problems, and majorincidents. You may, from time to time, need to visit our London-based customers in … model (3 days in the office and 2 days from home). Skills required: BSc (or equivalent) in Computer Science/Information Technology, or a related fieldExperience in providing 3rdLine Technical SupportWorking in a busy MSP service desk environment in a structured, ITIL-drivenframework (including Incident, Change and Problem Management)Experience of acting as the 'go More ❯
South East London, London, England, United Kingdom
MillsHill Recruitment Limited
3rdLine Support Engineer - Managed Services Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. My client is a fast expanding IT Services company that due to continued success are in the market for a proven 3rdLine Support Engineer. As … 3rdLine Support Engineer you will have a solid background in a fast paced MSP environment. You will have a broad range of technical skills across technology such as Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. The 3rdLine Support Engineer will be working proactively as part of the escalation (3rdLine) team on behalf of customers, ensuring an exceptional customer experience. You will have a customer first mindset with exceptional communication skills (verbal and written). A reliable individual who enjoys working autonomously with a genuine interest in technology, with the More ❯
3rdLine IT Support Engineer Central London Up to £55,000 We're looking for an experienced 3rdLine IT Support Engineer to take a leading role within a growing technical team. This position is ideal for someone with a strong background in infrastructure management, 3rd-line … technical leadership to junior engineers. This is a hands-on, senior-level role where you'll combine troubleshooting expertise with project ownership and client engagement. Key Responsibilities Provide advanced 3rd-line support across servers, networks, cloud services, and security. Design, deploy, and manage infrastructure projects including virtualisation, Azure, and server migrations. Act as a technical lead for More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Recruitvirt Ltd
3rdLine Support Engineer Location: London (Hybrid- 1 day in the office a week) Job Type- Permanent Our client is expanding their team and looking for a motivated 3rdLine Service Desk Engineer. The ideal candidate will have experience working with IT service providers and help desks. You will work with other … project work on the above technologies Ability to lead on projects across Modern Work and Azure, with some hand holding but with a desire to be self sufficient. Provide 3rdline support and handle escalation tickets for Modern Work and Azure technologies. Collaborate with customers and internal teams to ensure smooth project delivery and system performance. Travel … site visits when required. About You: Proven ability to deliver project work in line with best practices and deadlines. Confident troubleshooting and resolving complex issues at a 3rd-line level. Excellent communication skills, with a proactive and collaborative approach. Self-motivated, eager to learn, and capable of working both independently and as part of a More ❯
technology services and support to a diverse range of clients, with a strong focus on reliability, security and customer care. The Opportunity We’re looking for an experienced Senior 3rdLineEngineer to join our growing technical team. This is a pivotal role within the business — acting as the go-to escalation point for complex … standards, documenting solutions and helping mentor and guide junior engineers through effective Standard Operating Procedures (SOPs). Key Responsibilities Act as the primary escalation point for complex 2nd/3rdline incidents and service requests across infrastructure, networking, Azure, Microsoft 365 and cyber security. Manage and maintain client systems and centralised services, including: Mimecast, Avanan, SentinelOne, MDR … and technical guidance to Service Desk engineers. Ensure that all systems and processes align with best practices in cybersecurity, resilience, and performance. Key Skills & Experience Proven experience in a 3rdLine/Senior Engineer role within an MSP environment. Strong knowledge of Microsoft technologies including Azure, 365, SharePoint, and Intune. Excellent understanding of networking, firewalls More ❯
IT Engineer (2nd to 3rdline) London based The candidate will provide these services to the end customer: End-user device support (Windows/desktops/laptops/tablets) Printer and peripheral troubleshooting Network patching and basic networking fixes Software installation and basic troubleshooting New user setup, movers and leaver offboarding Asset Management Ticket triage … and escalation 2nd and 3rdline support Candidates will need to have: AD/Azure/365 1st to 3rdline skills Networking/trouble shooting/supporting non IT staff Has strong communication skills Work well under pressure For more information please apply asap Gigabit Group acts as an employment business for temporary More ❯
3rdLine Support Engineer Putney Up to £45k (DOE) MSP Experience Essential Are you a senior-level problem solver with a deep technical skillset and a passion for delivering cutting-edge IT solutions? Our client is seeking an experienced 3rdLine Support Engineer to join their growing team in Putney. … conditional access, security policies). Lead infrastructure and cloud migration projects end-to-end. Implement and maintain monitoring, automation, and compliance tools. Support and mentor 1st/2nd line engineers, providing guidance and technical leadership. Maintain and improve documentation, standards, and best practices. Contribute to the continuous improvement of internal systems and processes. Key Requirements: Proven experience in More ❯
3rdLine Support Engineer Putney Up to £45k (DOE) MSP Experience Essential Are you a senior-level problem solver with a deep technical skillset and a passion for delivering cutting-edge IT solutions? Our client is seeking an experienced 3rdLine Support Engineer to join their growing team in Putney. … conditional access, security policies). Lead infrastructure and cloud migration projects end-to-end. Implement and maintain monitoring, automation, and compliance tools. Support and mentor 1st/2nd line engineers, providing guidance and technical leadership. Maintain and improve documentation, standards, and best practices. Contribute to the continuous improvement of internal systems and processes. Key Requirements: Proven experience in More ❯
2nd/3rdLine IT Support Engineer – Shoreditch - £45,000 + Great Opportunity! Role: 2nd/3rdLine IT Support Engineer Location: Shoreditch Salary: £40,000 - £45,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Islington who are looking to expand their team! This More ❯
Job Description Title: 3rdLine Cloud Support Engineer Location: Office-based Southwest London Salary: Circa £40,000 to £45,000 depending on experience + pension Permanent Position - Office Based - This position would appeal to a candidate with a permanent role background, including good tenure. Travel: Occasional when required Start Date: ASAP. Are you passionate about … make a significant impact in a small but dynamic Managed Service Provider (MSP)? Our client, with decades of experience in delivering innovative IT solutions, is looking for a dedicated 3rdLine Cloud Support Engineer to join their team. You will play a pivotal role in integrating cutting-edge technologies to enhanceclients' business operations. A-Level More ❯
Job title: 3rdLine AV Support Engineer Role Type: Permanent, Full time Location: London Join a dynamic team of AV experts delivering high-quality support services across client environments. This role offers collaboration with cross-functional teams, weekly self-development time, staggered shifts, and opportunities for on-site work. Key Responsibilities: Provide incident, request, change More ❯
Job title: 3rdLine AV Support Engineer Role Type: Permanent, Full time Location: London Join a dynamic team of AV experts delivering high-quality support services across client environments. This role offers collaboration with cross-functional teams, weekly self-development time, staggered shifts, and opportunities for on-site work. Key Responsibilities: Provide incident, request, change More ❯
Operations Analyst Engineer IT&D End User Computing Operations Analyst Engineer Duration: 6 Month Contract (Likely to extend to 12 Months) Location: Plymouth (Mostly Remote Working) Pay Rate: From £400 per day Job Overview: We're looking for an Operations Analyst Engineer to support the delivery of efficient, technology-driven services within a leading More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Pontoon
Operations Analyst Engineer IT&D End User Computing Operations Analyst Engineer Duration: 6 Month Contract (Likely to extend to 12 Months) Location: Plymouth (Mostly Remote Working) Pay Rate: From £400 per day Job Overview: We're looking for an Operations Analyst Engineer to support the delivery of efficient, technology-driven services within a leading More ❯