1 to 25 of 63 3rd Line Engineer Jobs in England

3rd Line Engineer - Oxford £45,000 to £50,000 DOE Hybrid (3 days on site) DXP Talent is hiring for a talented 3rd Line Engineer to join our client in Oxford. Joining an established but small team, the 3rd Line Engineer will be supporting our … range of day to day escalations raised from the Service Desk Team in addition to looking after the existing, hybrid Infrastructure. Candidates will ideally have 5+ years experience in 3rd Line/Infrastructure Support and can demonstrate good technical skills and knowledge in the following: - VMware (builds and support) - Windows Server (build and support) - Azure AD/… Entra ID - SANs and Backups - General Network and Security Support (LAN/WAN, Firewalls, Switches, Cyber awareness) In addition, the 3rd Line Engineer will be expected to have a high level of troubleshooting and fault finding experience as well as having a general interest in new IT technologies. Given the nature of the role, there More ❯

3rd line Support Engineer- Azure, MSP, Incident Management, Problem, Microsoft A leading provider of MSP services is seeking a solid and reliable 3rd Line Engineer to act as their engineer in major incidents. The role: This is a highly influential role within their managed services department, delivering best … in-class service toto all customers.You will have a strong background in supporting Microsoft technologies, especially Azure, across cloud, modern workplace, endpoint management and security. As the 3rd Line Support Engineer, you will be focusing on resolving escalations, problems, and majorincidents. You may, from time to time, need to visit our London-based customers in … model (3 days in the office and 2 days from home). Skills required: BSc (or equivalent) in Computer Science/Information Technology, or a related fieldExperience in providing 3rd Line Technical SupportWorking in a busy MSP service desk environment in a structured, ITIL-drivenframework (including Incident, Change and Problem Management)Experience of acting as the 'go More ❯

3rd Line Support Engineer (Windows Server, M365, 3rd Line Support) Progress into project work over the first 1218 months! A 3rd Line Support Engineer is required by a growing tech solutions company based near Solihull, offering a clear career path into project delivery and consultancy roles. This … to Microsoft 365, project work, and client-facing consultancy. You'll be joining a stable, close-knit infrastructure team with a strong focus on internal development. Essential Experience: Proven 3rd Line Support experience Strong knowledge of Windows Server (2016/2019/2022) and Microsoft 365/M365 (Teams, SharePoint, Exchange) Basic understanding of SQL Server ERP … experience (desirable) You'll operate as the 3rd Line escalation point, resolving complex support issues across Windows Server, M365, networking, and firewalls. The position is hybrid, with 23 days in the Solihull office per week, and occasional client site visits (12 days/month, rare overnight stays). Why this role? Clear route into project and consultancy More ❯

3rd Line Support Engineer - Managed Services Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. My client is a fast expanding IT Services company that due to continued success are in the market for a proven 3rd Line Support Engineer. As … 3rd Line Support Engineer you will have a solid background in a fast paced MSP environment. You will have a broad range of technical skills across technology such as Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. The 3rd Line Support Engineer will be working proactively as part of the escalation (3rd Line) team on behalf of customers, ensuring an exceptional customer experience. You will have a customer first mindset with exceptional communication skills (verbal and written). A reliable individual who enjoys working autonomously with a genuine interest in technology, with the More ❯

3rd Line Engineer Maidstone £45 Are you an experienced IT professional looking to step into a senior support role? Do you enjoy resolving complex technical issues and supporting colleagues with escalations? Are you confident working with servers, networking, and cloud technologies? If so, this 3rd Line Engineer opportunity could be … a strong fit for you. The Role As a 3rd Line Engineer, you will be part of a service desk team handling escalations and advanced troubleshooting. You will work closely with clients to resolve technical issues, provide onsite support where required, and contribute to maintaining a high-quality IT service. You will also play a … key role in supporting junior engineers and ensuring service desk standards are consistently met. Key responsibilities include: Managing 3rd line escalations across a range of technologies Providing onsite technical support when required (a driving licence is essential) Supporting and mentoring junior team members Maintaining accurate documentation to improve consistency and service delivery Participating in an on-call More ❯

3rd Line Support Engineer | Wolverhampton | £35k-45k Oscar Technology has partnered with a leading MSP near Wolverhampton to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial role in … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. … a comprehensive perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rd Line Support Engineer | Wolverhampton | £35k-£45k Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about More ❯

3rd Line Support Engineer | Staffordshire | £35,000-£45,000 Oscar Technology has partnered with a leading MSP in Staffordshire to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line Support Engineer | Staffordshire | £35,000-£45,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand More ❯

Role - 3rd Line Engineer/Technical Lead Location - Whiteley Start - ASAP Salary - £40-44k The Role This is a great opportunity for an experienced 2/3rd Line Engineer with experience across the Microsoft stack to join an MSP in their Whiteley offices. You will be responsible for leading … point, providing advanced troubleshooting support and ensuring high-quality service delivery across the client base. This is a hands-on leadership role, requiring both team leadership skills and strong 3rd Line technical expertise across Microsoft technologies. The Opportunity You will: Act as a 3rd Line escalation point for complex issues. Lead, mentor, and support … a supportive environment. The Person We are seeking a proactive and technically strong leader who enjoys working in a fast-paced MSP environment. The ideal candidate will have: Proven 3rd Line Support technical expertise to act as a reliable escalation point. Previous experience in a Helpdesk Lead, Supervisor, or Manager position in an MSP or end user More ❯

3rd Line Infrastructure Engineer Akkodis are currently working in partnership with a leading service provider to recruit a number of 3rd Line Infrastructure Engineers to join their team in Corsham. As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management … requests. Please note you will need to be eligible to attain security clearance once you have started in the position which the company will provide. The Role As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change … meeting facilitation skills * Familiarity of PowerShell to accomplish tasks and provide reporting Desirable * Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services * In depth experience in a 3rd Line Support capacity, with demonstrable experience of resolving incidents in complex environments * Good understanding of supporting server infrastructure within a hybrid ( multi-platform ) environment * Management of Microsoft More ❯

3rd Line IT Engineer Lancaster £31 38k plus + more benefits The Opportunity for you Are you currently working at 2nd or 3rd line, and looking to join an MSP that offers training, development, and progression? Then this is the job for you. Due to growth, our client is looking to add … to their team. As a 3rd Line Engineer, youll be based in the Lancaster office for an MSP who support nearly 300 clients. Our client has recently won contracts and in turn, needs to grow out their tech team. Safe to say theyre heading in the right direction. This role is for a 2nd/… 3rd line engineer who may have hit a glass ceiling in their current company and wants to progress their career. Youll need to have a whats next approach by way technology and product offerings as this MSP are looking for someone who can come in and contribute above and beyond support work. With this being More ❯

3rd Line/Project Engineer (MSP) Chorley £45 55k plus benefits 4 days a week on site The Opportunity for you Are you currently working at 3rd line/a project engineer at an MSP, and looking to join a company that offers training, development, and progression? As a project … customers across the UK. With this being a customer facing role, youll be working with customers to complete their projects from end to end. This role is for a 3rd line engineer/project engineer who may have hit a glass ceiling in their current company and wants to progress their career. Youll … for an engineer who also isnt afraid to muck in if project work drops off (which isnt very often) as youll be required to help out the 3rd line support team now and again. Next steps If this sounds like something you would be interested in, you have 3 options: Call Joe White at CRG More ❯

3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support Engineer … join their Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work … circlerecruitment (dot) com to join a forward-thinking MSP with a strong reputation and a friendly team culture. Key skills: MSP, 1st line, 2nd Line, 3rd Line, IT Support, Managed services, Microsoft, Azure, Office 365, IT Infrastructure, MSP, Education, Stevenage, Hertfordshire, St Albans, Welwyn Garden City, Hertford, Luton Circle Recruitment is acting as More ❯

3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support Engineer … join their Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work … circlerecruitment (dot) com to join a forward-thinking MSP with a strong reputation and a friendly team culture. Key skills: MSP, 1st line, 2nd Line, 3rd Line, IT Support, Managed services, Microsoft, Azure, Office 365, IT Infrastructure, MSP, Education, Stevenage, Hertfordshire, St Albans, Welwyn Garden City, Hertford, Luton Circle Recruitment is acting as More ❯

An MSP based in Stoke-on-Trent is looking for an experienced 3rd Line Support Engineer to manage complex support tickets escalated from 1st and 2nd line engineers, perform advanced troubleshooting, and resolve a wide range of technical issues across client environments. This role is ideal for a proactive problem-solver with deep … technical expertise in IT infrastructure, who thrives in a fast-paced MSP environment and is dedicated to delivering exceptional customer service. As the 3rd Line Support Engineer your key responsibilities will be: Handle complex incident and problem tickets escalated from 1st and 2nd line engineers. Provide advanced troubleshooting and root cause analysis for … internal SLAs and complies with industry best practices. Support the team in meeting service desk KPIs by helping maintain manageable ticket volumes and ensuring timely resolution of issues. The 3rd Line Support Engineer will be able to demonstrate the following skills and attributes: Proven experience in a senior or 3rd line IT More ❯

2nd/3rd Line IT Support Engineer, Oxford, COR7382 Are you an experienced IT Support Engineer looking to take ownership of projects and technical delivery within a growing MSP? This could be the perfect next step for you! The Role As a 2nd/3rd Line IT Support Engineer … is primarily remote with some work from their Oxford offices, and client site visits as required. What’s Required? The ideal candidate will have: Solid experience in 2nd or 3rd Line IT Support, ideally within an MSP environment Strong knowledge of Microsoft 365, Azure, and Windows Server technologies alongside networking fundamentals (DNS, DHCP, VPN, firewalls) The ability … are essential. Whats next? Ready to take your IT career to the next level? Apply today to join this ambitious and forward-thinking MSP as their next 2nd/3rd Line IT Support Engineer! 2nd/3rd Line IT Support Engineer, Oxford, COR7382 Corriculo acts as an employment agency and More ❯

3rd Line Engineer - Microsoft Technologies Greater Bristol - Hybrid - 2 days a week £36,000 - £50,000 Our client is a Managed Service Provider specialising in Microsoft Technologies. They are looking for a 3rd Line Engineer to join their team, providing technical support across their client base and contributing to project … delivery. You'll need to demonstrate your experience in diagnosing and resolving issues, implementing technologies and supporting the 1st and 2nd line teams when needed. You'll … benefit from being passionate on technology and eager to learn more. We're looking to speak to candidate who possess the following: Proven experience working in a 2nd or 3rd line team Strong technical knowledge across Microsoft Azure, Microsoft 365, Windows Server, and networking Excellent communication and customer service skills If you meet the criteria above please More ❯

3rd Line Engineer - Microsoft Technologies Greater Bristol - Hybrid - 2 days a week 36,000 - 50,000 Our client is a Managed Service Provider specialising in Microsoft Technologies. They are looking for a 3rd Line Engineer to join their team, providing technical support across their client base and contributing to project … delivery. You'll need to demonstrate your experience in diagnosing and resolving issues, implementing technologies and supporting the 1st and 2nd line teams when needed. You'll … benefit from being passionate on technology and eager to learn more. We're looking to speak to candidate who possess the following: Proven experience working in a 2nd or 3rd line team Strong technical knowledge across Microsoft Azure, Microsoft 365, Windows Server, and networking Excellent communication and customer service skills If you meet the criteria above please More ❯

3rd Line IT Support Engineer Central London Up to £55,000 We're looking for an experienced 3rd Line IT Support Engineer to take a leading role within a growing technical team. This position is ideal for someone with a strong background in infrastructure management, 3rd-line … technical leadership to junior engineers. This is a hands-on, senior-level role where you'll combine troubleshooting expertise with project ownership and client engagement. Key Responsibilities Provide advanced 3rd-line support across servers, networks, cloud services, and security. Design, deploy, and manage infrastructure projects including virtualisation, Azure, and server migrations. Act as a technical lead for More ❯

3rd Line Infrastructure Engineer Maidenhead **Onsite** £37k to £40k DXP Talent is hiring for a 3rd Line Infrastructure Engineer to join an expanding European business based out of Maidenhead - the role is based onsite. This is an exciting role that offers a lot of autonomy and the chance to shape … the future direction of IT across the business whilst also having scope to develop your skillset and specialise in areas of your choosing. Joining a small team, the 3rd Line Engineer will act as an escalation point for the Support Engineers and manage the hybrid Infrastructure whilst also being involved in delivering a variety of More ❯

We are looking for an experienced 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line IT Support Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of … hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rd Line IT Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of … for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rd Line escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level More ❯

3rd Line Technical Projects Engineer 3rd Line Technical Projects Engineer Remote - With occasional travel to Buckinghamshire £32,000 - £40,000 turn IT on is currently seeking a 3rd Line Technical Project Engineer who is motivated and enthusiastic about technology. The ideal candidate will have a More ❯

3rd Line Technical Projects Engineer 3rd Line Technical Projects Engineer Remote - With occasional travel to Buckinghamshire £32,000 - £40,000 turn IT on is currently seeking a 3rd Line Technical Project Engineer who is motivated and enthusiastic about technology. The ideal candidate will have a More ❯

3rd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with … exposure to emerging technologies. The Role As a 3rd Line Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience in a 3rd line support or senior mobile endpoint engineering role. * Modern Device Management using Workspace ONE to manage a large mobile customer estate * Workspace ONE Unified Endpoint Manager * Apple More ❯

3rd Line Network Engineer Location: Derby Salary: £46,148 (Band 7) Contract Type: Permanent As a 3rd Line Network Engineer, you will play a pivotal role in maintaining, supporting, and developing DHU's IT network infrastructure and systems to meet the demands of our 24/7 365 day operational … data centre locations when necessary Diagnosis and resolution of network faults, including escalations from our helpdesk Working in collaboration with our current 3 rd party network provider and any 3rd party vendors where necessary Liaise with service partners and customers Proactively handle support cases assigned to you Working with both technical and non-technical staff as the key point … of contact Ensure SLAs are met, documentation is correct, and policies/procedures are in place To be a successful 3rd Line Network Engineer, you'll need: Networking qualification such as CCNA, CCNP or JNCIP Educated to NVQ Level 3 or equivalent in an IT related subject or equivalent gained through specific relevant experience Good More ❯

3rd Line Support Engineer Location: London (Hybrid- 1 day in the office a week) Job Type- Permanent Our client is expanding their team and looking for a motivated 3rd Line Service Desk Engineer. The ideal candidate will have experience working with IT service providers and help desks. You will work with other … project work on the above technologies Ability to lead on projects across Modern Work and Azure, with some hand holding but with a desire to be self sufficient. Provide 3rd line support and handle escalation tickets for Modern Work and Azure technologies. Collaborate with customers and internal teams to ensure smooth project delivery and system performance. Travel … site visits when required. About You: Proven ability to deliver project work in line with best practices and deadlines. Confident troubleshooting and resolving complex issues at a 3rd-line level. Excellent communication skills, with a proactive and collaborative approach. Self-motivated, eager to learn, and capable of working both independently and as part of a More ❯