2 of 2 3rd Line Engineer Jobs in the East Midlands

We are seeking a highly skilled and proactive 3rd Line Engineer to join our engineering team. This role is pivotal in delivering advanced technical support across our customer base, both remotely and on-site. You will also play a key role in mentoring 2nd Line Engineers, supporting pre-handover projects, and ensuring seamless … of new customers into our service ecosystem. Key Tasks & Accountabilities Technical Support & Escalations * Provide expert-level troubleshooting and resolution for complex technical issues escalated from 1st and 2nd line support. * Deliver remote and field-based support for critical incidents, ensuring minimal disruption to customer operations. * Maintain ownership of high-priority tickets and ensure timely resolution in line … Monitor and manage internal networks, servers, and cloud services. * Ensure internal systems are secure, resilient, and optimised for performance. What will You Bring? Experience & Competencies * Proven experience in a 3rd Line Support role within IT and/or Telecoms. * Ability to resolve complex technical issues across infrastructure, networking, and telecom systems. * Proficient in root cause analysis and More ❯

We are seeking a highly skilled and proactive 3rd Line Engineer to join our engineering team. This role is pivotal in delivering advanced technical support across our customer base, both remotely and on-site. You will also play a key role in mentoring 2nd Line Engineers, supporting pre-handover projects, and ensuring seamless More ❯