Social network you want to login/join with: A key client of ours is looking for a 3rdLineSupportEngineer to join their team in Bolton, on a fixed term basis for 9 months. Main Responsibilities Required of the 3rd … desk and wider team Manage server accounts Support of cloud telephone systems Support networking equipment Key Experience Required of the 3rdLineSupportEngineer 3-5 years experience within a 2nd/3rdLineSupport … role within a technical support desk or MSP Experience with server environments (Windows) Understanding of virtualisation Understanding of network technologies The successful 3rdLineSupportEngineer will be paid a pro-rata'd salary of up to £40,000 per annum. More ❯
We currently have an exciting opportunity for a Technical SupportEngineer - 3rdLine to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but we are flexible. You’ll be responsible … working. What’s Involved: Proactively deliver and maintain the desktop, telephony, and application infrastructure so that it is supported, and failures minimised. Engage in 3rdline level BAU support, troubleshooting and delivery of modern technologies. Provide a technical escalation point for first and second line … service requests and incidents. Log, analyse, triage, and prioritise all IT Incidents, service requests, Problems and Changes received via all communication channels into the 3rdline team. Engage in the support and delivery of technology projects. Ensure all hardware images are maintained and deployed to More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Cl Sh
re ambitious. We’re growing. We’ve won awards. We currently have an exciting opportunity for a Technical SupportEngineer - 3rdLine to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office … apply! What’s Involved: Proactively deliver and maintain the desktop, telephony, and application infrastructure so that it is supported, and failures minimised. Engage in 3rdline level BAU support, troubleshooting and delivery of modern technologies. Provide a technical escalation point for first and second line … service requests and incidents. Log, analyse, triage, and prioritise all IT Incidents, service requests, Problems and Changes received via all communication channels into the 3rdline team. Engage in the support and delivery of technology projects. Ensure all hardware images are maintained and deployed to More ❯
Social network you want to login/join with: 3rdLineSupport/Project Engineer, Stockport Client: InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Location: Stockport, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 04.06.2025 Expiry Date … 19.07.2025 Job Description: Do you want to be an exceptional 3rdlinesupportengineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to further your career with the most cutting-edge technology within the MSP … network issues, and apply patches. User Support: Assist staff with hardware, software, or internet problems. Team Collaboration: Support the wider 3rdline team and assist with technical issues or projects. Documentation: Log issues, solutions, and system changes. We are seeking an impressive 3rdMore ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
3rdLine Cloud SupportEngineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP Do you want to be an exceptional 3rdlinesupportengineer that gets heavily involved with projects in a dynamic, growing … invests in your professional development? MSP experience required. You’ll be working with a superb, fast growing Managed Service Provider working alongside their support team as a final escalation point, whilst also being heavily involved in project work. They’re a fantastic business, with exceptional leadership and an … Able to travel to customer sites Work across the full Microsoft stack supporting customers. Analyse customer problems and provide suitable solutions within SLA timescales. 3rdLine Cloud SupportEngineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP More ❯
bolton, greater manchester, north west england, united kingdom
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
3rdLine Cloud SupportEngineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP Do you want to be an exceptional 3rdlinesupportengineer that gets heavily involved with projects in a dynamic, growing … invests in your professional development? MSP experience required. You’ll be working with a superb, fast growing Managed Service Provider working alongside their support team as a final escalation point, whilst also being heavily involved in project work. They’re a fantastic business, with exceptional leadership and an … Able to travel to customer sites Work across the full Microsoft stack supporting customers. Analyse customer problems and provide suitable solutions within SLA timescales. 3rdLine Cloud SupportEngineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP More ❯
EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: Are you an exceptional 3rdlinesupportengineer eager to be heavily involved in projects within a dynamic, growing team? Do you seek … patches to ensure system stability. User Support: Assist staff with hardware, software, or internet problems. Team Collaboration: Support the wider 3rdlinesupport team and assist with complex technical issues or projects. Documentation: Record issues, solutions, and system changes accurately. We … are seeking an impressive 3rdLineSupportEngineer who is eager to excel in the MSP industry using the latest technology. #J-18808-Ljbffr More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Lorien
3rdLineSupportEngineer - Manchester City Centre - £45,000 + bonus The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rdLineSupportEngineer to help them grow the team based in central Manchester. The Role: You'll provide expert support for diverse online systems, troubleshooting complex issues escalated from the Service Desk. Diagnose faults, implement fixes, and escalate to specialist teams (Development, Infrastructure … when needed. This role offers exposure to new technologies and career growth. Key Requirements: Proven advanced support and troubleshooting skills. Essential: Strong experience with monitoring tools (Instana, Splunk, Solarwinds, Prometheus, Grafana). Windows & Linux troubleshooting. ITIL environment experience. Understanding of website hosting (DNS, HTTP/S, Certs, basic More ❯
Job Advert: 3rdLineSupport Operator Location: Greater Manchester Salary: £38,000-£40,000 per annum + benefits inc an 18% contributory pension Type: Full-Time Are you an experienced IT professional ready to take your career to the next level? Futures are supporting a … key Public Sector client in Manchester as they seek to appoint a highly skilled 3rdLineSupport Operator to join their dedicated team. You’ll be a key figure in resolving advanced IT issues, managing critical infrastructure, and maintaining the security and performance of the … systems that support public safety across Greater Manchester. About the Role As a 3rdLineSupport Operator, you’ll provide expert-level technical support and systems administration across a diverse IT estate. You'll handle escalated incidents and deliver proactive monitoring More ❯
Employment Type: Permanent
Salary: £38000 - £40000/annum 18% contributory pension and great b
exciting opportunity to join a growing IT Support company based in South West London. They are seeking a highly skilled and experienced 3rdLineSupportEngineer to join their dynamic team. The company supports a diverse portfolio of clients across both … the public and private sectors, with a strong reputation for delivering reliable and responsive IT services. As a 3rdLineEngineer, you’ll be the go-to expert for complex technical issues and escalations, working with the latest Microsoft Cloud technologies. You’ll also play … future opportunities to step into a Lead or Operations Manager position. Key Responsibilities Resolve high-level technical issues escalated from 1st and 2nd line teams Provide expert support across Microsoft 365, Azure AD, and Windows Server environments Assist with technical projects and client onboarding Collaborate with More ❯
required: Yes col-narrow-right Job Reference: 1f457b2cb4a2 Job Views: 5 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: Description Senior IT SupportEngineer – MSP – £48K East Midlands – office based role Are you an experienced IT Support professional seeking a challenging role with … re looking for a Senior IT SupportEngineer to join this thriving MSP. Key Requirements: * Extensive experience in client-facing 3rdline IT support * Proficiency in Windows Server 2008-2022, Hyper-V, Office 365, Azure AD * Strong networking and firewall knowledge … solutions * Manage IT assets and documentation * Contribute to resource planning and performance monitoring * Build strong client relationships * Serve as an escalation point for support calls On Offer: * Salary up to £48K * Pension * Free parking * Modern office facility * Opportunity to influence company growth The client: A small but highly More ❯
required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Do you want to be an exceptional 3rdlinesupportengineer that gets heavily involved with projects in a dynamic, growing team? Do you want an … and invests in your professional development? MSP experience required. You’ll be working with a superb, fast-growing Managed Service Provider, supporting their support team as a final escalation point, and being heavily involved in project work. They’re a fantastic business with exceptional leadership and a culture … offering a family-like environment. Microsoft 365, Azure, Entra ID, Intune - Configuring networks, VPNs, security policies Serving as the final escalation point for support queries and delivering end-to-end projects, such as M365 migrations and Azure network configurations. Client Interaction – Working directly with stakeholders to troubleshoot issues More ❯
required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Do you want to be an exceptional 3rdlinesupportengineer that gets heavily involved with projects in a dynamic, growing team? Do you want an … offers a family-like culture. Microsoft 365, Azure, Entra ID, Intune - Configuring networks, VPNs, security policies Serving as the final escalation point for support queries and delivering end-to-end projects such as M365 migrations and Azure network configurations. Client Interaction – Working directly with stakeholders to troubleshoot issues More ❯