Join to apply for the 3rdLineSupportEngineer role at TieTalent 1 day ago Be among the first 25 applicants Join to apply for the 3rdLineSupportEngineer role at TieTalent About Position: 3rd … LineSupportEngineer Location: Merseyside (On-site) Employment Type: Full-time Role Overview We are seeking an experienced 3rdLineSupportEngineer to join our IT team. This role is responsible for resolving complex technical issues and … Collaborate with IT colleagues on infrastructure projects and improvements Stay up to date with emerging technologies and best practices Qualifications & Skills Proven experience in 3rdline technical support Strong knowledge of system diagnostics and performance optimization Expertise in system security and infrastructure management Excellent documentation More ❯
We currently have an exciting opportunity for a Technical SupportEngineer - 3rdLine to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but we are flexible. You’ll be responsible … working. What’s Involved: Proactively deliver and maintain the desktop, telephony, and application infrastructure so that it is supported, and failures minimised. Engage in 3rdline level BAU support, troubleshooting and delivery of modern technologies. Provide a technical escalation point for first and second line … service requests and incidents. Log, analyse, triage, and prioritise all IT Incidents, service requests, Problems and Changes received via all communication channels into the 3rdline team. Engage in the support and delivery of technology projects. Ensure all hardware images are maintained and deployed to More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Cl Sh
re ambitious. We’re growing. We’ve won awards. We currently have an exciting opportunity for a Technical SupportEngineer - 3rdLine to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office … apply! What’s Involved: Proactively deliver and maintain the desktop, telephony, and application infrastructure so that it is supported, and failures minimised. Engage in 3rdline level BAU support, troubleshooting and delivery of modern technologies. Provide a technical escalation point for first and second line … service requests and incidents. Log, analyse, triage, and prioritise all IT Incidents, service requests, Problems and Changes received via all communication channels into the 3rdline team. Engage in the support and delivery of technology projects. Ensure all hardware images are maintained and deployed to More ❯
Carlisle, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rdLine) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week … the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT SupportEngineer (2nd or 3rdLine) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere … and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rdlinesupport for servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions More ❯
Keswick, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rdLine) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week … the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT SupportEngineer (2nd or 3rdLine) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere … and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rdlinesupport for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions More ❯
Carlisle, Cumbria, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rdLine) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week … the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT SupportEngineer (2nd or 3rdLine) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere … and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rdlinesupport for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
3rdLine Cloud SupportEngineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP Do you want to be an exceptional 3rdlinesupportengineer that gets heavily involved with projects in a dynamic, growing … invests in your professional development? MSP experience required. You’ll be working with a superb, fast growing Managed Service Provider working alongside their support team as a final escalation point, whilst also being heavily involved in project work. They’re a fantastic business, with exceptional leadership and an … Able to travel to customer sites Work across the full Microsoft stack supporting customers. Analyse customer problems and provide suitable solutions within SLA timescales. 3rdLine Cloud SupportEngineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Lorien
3rdLineSupportEngineer - Manchester City Centre - £45,000 + bonus The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rdLineSupportEngineer to help them grow the team based in central Manchester. The Role: You'll provide expert support for diverse online systems, troubleshooting complex issues escalated from the Service Desk. Diagnose faults, implement fixes, and escalate to specialist teams (Development, Infrastructure … when needed. This role offers exposure to new technologies and career growth. Key Requirements: Proven advanced support and troubleshooting skills. Essential: Strong experience with monitoring tools (Instana, Splunk, Solarwinds, Prometheus, Grafana). Windows & Linux troubleshooting. ITIL environment experience. Understanding of website hosting (DNS, HTTP/S, Certs, basic More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Lorien
3rdLineSupportEngineer - Manchester City Centre - £45,000 + bonus The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rdLineSupportEngineer to help them grow the team based in central Manchester. The Role: You'll provide expert support for diverse online systems, troubleshooting complex issues escalated from the Service Desk. Diagnose faults, implement fixes, and escalate to specialist teams (Development, Infrastructure … when needed. This role offers exposure to new technologies and career growth. Key Requirements: Proven advanced support and troubleshooting skills. Essential: Strong experience with monitoring tools (Instana, Splunk, Solarwinds, Prometheus, Grafana). Windows & Linux troubleshooting. ITIL environment experience. Understanding of website hosting (DNS, HTTP/S, Certs, basic More ❯
Job Advert: 3rdLineSupport Operator Location: Greater Manchester Salary: £38,000-£40,000 per annum + benefits inc an 18% contributory pension Type: Full-Time Are you an experienced IT professional ready to take your career to the next level? Futures are supporting a … key Public Sector client in Manchester as they seek to appoint a highly skilled 3rdLineSupport Operator to join their dedicated team. You’ll be a key figure in resolving advanced IT issues, managing critical infrastructure, and maintaining the security and performance of the … systems that support public safety across Greater Manchester. About the Role As a 3rdLineSupport Operator, you’ll provide expert-level technical support and systems administration across a diverse IT estate. You'll handle escalated incidents and deliver proactive monitoring More ❯
Employment Type: Permanent
Salary: £38000 - £40000/annum 18% contributory pension and great b
Social network you want to login/join with: 3rdLine Cloud SupportEngineer, Warrington, Cheshire Client: InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Location: Warrington, Cheshire Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 … Job Description: Seeking an exceptional 3rdlinesupportengineer eager to engage in projects within a dynamic and growing team. Opportunity to advance your career with cutting-edge technology in the MSP sector. Join a company that values collaboration, offers flexibility, and invests … values its employees. Experience with Microsoft 365, Azure, Entra ID, Intune - configuring networks, VPNs, security policies. Serve as the final escalation point for support queries and deliver end-to-end projects, such as M365 migrations and Azure network configurations. Interact directly with clients to troubleshoot issues and implement More ❯
we've made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rdline IT SupportEngineer to join our team. The role will require you to take responsibility of a … variety of IT tasks, these include building, maintaining, and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rdlinesupport within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills … at home. Ensure KPIs are met, service level agreements and operational level agreements are achieved. Resolving incidents, requests, problems and identifying trends with support from the service teams. Managing the lifecycle of tickets. Continuously review our current services and either improve or suggest alternative solutions. Produce and maintain More ❯
required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Do you want to be an exceptional 3rdlinesupportengineer that gets heavily involved with projects in a dynamic, growing team? Do you want an … and invests in your professional development? MSP experience required. You’ll be working with a superb, fast-growing Managed Service Provider, supporting their support team as a final escalation point, and being heavily involved in project work. They’re a fantastic business with exceptional leadership and a culture … offering a family-like environment. Microsoft 365, Azure, Entra ID, Intune - Configuring networks, VPNs, security policies Serving as the final escalation point for support queries and delivering end-to-end projects, such as M365 migrations and Azure network configurations. Client Interaction – Working directly with stakeholders to troubleshoot issues More ❯
required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Do you want to be an exceptional 3rdlinesupportengineer that gets heavily involved with projects in a dynamic, growing team? Do you want an … offers a family-like culture. Microsoft 365, Azure, Entra ID, Intune - Configuring networks, VPNs, security policies Serving as the final escalation point for support queries and delivering end-to-end projects such as M365 migrations and Azure network configurations. Client Interaction – Working directly with stakeholders to troubleshoot issues More ❯