2 of 2 3rd Line Support Engineer Jobs in Princes Risborough

3rd Line Support Engineer Princes Risborough (Hybrid) £37,000 – £45,000 We’re looking for a technically strong and proactive 3rd Line Support Engineer with solid networking experience to join a thriving IT services team supporting … expertise to make a real impact in the education sector. What you’ll do: Act as the senior technical escalation point for 2nd and 3rd line incidents, with a strong focus on network-related issues Configure, deploy, and support routers, switches, firewalls, and wireless infrastructure ...

3rdLineSupportEngineer Networking&Cloud/OnpremInfrastructureSupport Anexcellentopportunityhasarisenforanexperiencedandenthusiastic3rdLineSupportEngineertojoinawell-establishedandgrowingITservicesorganisationsupportingschoolsintheBuckinghamshirearea.Thisisahybridroleandbasedintheofficewithsometravelaroundthisarea. Thisroleisidealforsomeonewhoenjoysproblem-solving,mentoringothers,anddeliveringahighstandardoftechnicalsupportandcustomerservicewithinadynamicenvironment. KeyResponsibilities: Provide2ndand3rdlinetechnicalsupporttoclients,ensuringexceptionalservicelevels. Troubleshootandresolvecomplextechnicalissuesefficiently. Mentorandsupport1stand2ndlineengineerstobuildteamcapability. EnsureITsystemsandnetworksarecompliantwithrelevantpolicies. LeadITinfrastructureandnetworkinstallationprojectsfromdesigntocompletion. Provideinternalsystemsupportandstafftrainingwhererequired. Skills&ExperienceRequired StrongknowledgeofWindowsServer,ActiveDirectory,andMicrosoftOperatingSystems. Experiencewithvirtualisationtechnologies(particularlyHyper-V). Proficiencywithcloudtechnologies,includingOffice365andAzure. Networkingexperienceespecially VLANs Provenexperienceinserverandnetworkinstallations. AbilitytoactdecisivelyduringITincidentsandemergencies. Excellentcommunicationskills,bothverbalandwritten. Customer-focusedapproachwithaproactive,positiveattitude. Abletoworkbothindependentlyandaspartofateam,withstrongorganisationalskills. ...