3rdLineSupportEngineer, COR7287 We have an excellent opportunity for a 3rdLineSupportEngineer to join a thriving company based in Didcot. The Role Working as a 3rdLineSupportEngineer, the successful candidate will be expected … to take on all problems that come into the support business and aid their solution. The 3rdLineSupportEngineer will help with the completion of on-running project work with clients, work that can be wide-ranging with a lot of variety! The Company This is a great company to … a strong emphasis on employee engagement and the provision of high-quality IT Support The team is friendly, helpful, and strong from a technical perspective. Joining as 3rdLineSupportEngineer you will have great opportunities for development and career progression. What's Required? Whilst enthusiasm and the ability to provide More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
InfraView Ltd
3rdLineSupportEngineer (Azure, 365) Southampton £40,000 - £50,000 3rdLineSupportEngineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) Do you want to be an exceptional 3rdlinesupportengineer that … network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rdlinesupport team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking … for an impressive 3rdLineSupportengineer that wants to excel in the MSP space using the latest cutting-edge technology. 3rdLineSupportEngineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) The Cloud & IT Infrastructure space is constantly shifting. Get More ❯
3rdLine Service Desk Engineer Epsom, Surrey As a 3rdLine Service Desk Engineer this role will be 5 days a week onsite My client a leading financial services organisation based in Epsom, Surrey, who are recruiting for a 3rdLine Service Desk Engineer, with … experience in a similar 2nd/3rdline role in an ITIL environment with knowledge of desktop and server operating systems, AZURE, O365, SaaS, MDM, Active Directory, Exchange, O365, GPO, basic networking, virtualisation (VMware, Hyper-V) and scripting (Batch, PowerShell) As a 3rdLine Service Desk Engineer, you will be providing IT … to the Service Desk & Cyber Security team via telephone, e-mail, and ticketing system, when appropriate, to ensure courteous, timely and effective resolution of end user issues within SLAs. 3rdLine Service Desk Engineer Benefits: Salary: c£45,000 - £50,000 per annum 22 days annual holiday (Increase to 27, 1 additional day per year More ❯
Role: 3rdLineSupportEngineer Location: Gillingham, Kent (with occasional travel) Salary: £45,000 Role setup: Onsite - Mon-Fri, 08:30-17:00 Take the Lead in a High-Impact IT Role Are you an experienced 3rdLineSupportEngineer ready to step into a role … As a key member of the IT team, you'll provide expert-level support and lead infrastructure upgrades, ensuring systems are reliable, secure, and future-ready. * Deliver 3rdlinesupport across different locations * Lead IT infrastructure projects - servers, networking, Office365 migrations* Manage Microsoft 365 (Exchange, SharePoint, Teams, Azure)* Support and enhance … teams and third-party vendors* Document solutions and improve infrastructure processes* Mentor 1st/2nd linesupport staff What You Bring * 5+ years in a 3rdline or senior infrastructure support role* Familiarity with ITIL frameworks and best practices* Proven ability to manage and support complex technical environments Preferred More ❯
Technical SupportEngineer (3rdline Windows O365 Azure) Epsom to £50k Are you a technologist with advanced problem solving and communication skills? You could be progressing your career at an independent Building Society that specialise in savings and mortgages, within a friendly and supportive team environment. As a Technical SupportEngineer … Monday to Friday; there is free parking a 10-minute walk away, bus and train links. About you: You have experience working in a service desk environment in a 3rdlinesupport function, acting as an escalation point You have experience with desktop and server operating systems, Windows, O365 You have a good knowledge of … days holiday Private Healthcare Life Assurance Company bonus Professional study support Apply now to find out more about this Technical SupportEngineer (3rdline Windows O365 Azure) role. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Nextech Group Limited
Join Our Client as a 3rdLineEngineer in Milton Keynes! Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: 3rdLine … They are looking for a dynamic individual to join the team and help them maintain their high standards of service in their own Internal IT function. Key Responsibilities: Provide 3rdLine Technical Support, act as an escalation point for 1st and 2nd Line Teams Assist with the implementation and maintenance of IT systems. … of issues. Act as a key member of the team in planning, delivering, and leading on IT Projects. What We're Looking For: Proven experience in a 2nd/3rdlinesupport role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency More ❯
3rdLine IT SupportEngineer Location: Witney Office 4 days a week (1 day a week in Henley) Job Type: Full-time Department: IT A new exciting permanent opportunity has become available for a dedicated 3rdLine IT SupportEngineer, to join a growing wealth management … for supporting IT operations throughout the company, ensuring efficient and effective technology use and supporting their growth and development strategies. Day-to-Day of the Role: Provide thirdline response as part of the IT support team, handling internal queries and incidents, including telephone, remote, and deskside support. Serve as an effective point of contact for … 4x salary Death in Service cover Access to the Company’s Permanent Health Insurance Scheme Access to the Cycle to Work Scheme How to Apply: To apply for the 3rdLine IT SupportEngineer position, please apply immediately to be considered. More ❯
Role: 3rdLine IT SupportEngineer Location: Witney (4 days) Henley (1) Salary: £50,000 - £55,000 Profile A growing organisation based in Witney are looking to add a 3rdLine IT Systems SupportEngineer to their team . The ideal candidate will have experience of … working in a 3rdLine IT Engineerline role and have strong communication skills. Having experience of working on a variety of projects will be a massive plus for this position. It is essential that you have a driving license for this position as occasionally you will need to also support their Henley office 1 day a week. Key Responsibilities To be an effective point of contact for Internal IT, resolving issues, escalating internally, or referring to 3rd parties as appropriate Experience with Cloud environment such as Microsoft Cloud and Azure Excellent interpersonal skills and verbal communication needed for this support position Installing and configuring computer More ❯
3rdLine IT Support & Infrastructure Specialist Gillingham, Kent Monday–Friday, 08:30–17:00£40,000 - £45,000 About the Role: We're seeking an experienced 3rdLine IT Support & Infrastructure Specialist to join our clients dynamic IT team. You’ll lead infrastructure support and improvements across our … UK sites, delivering robust solutions and driving IT projects forward. Key Responsibilities Provide 3rdlinesupport across 8 locationsLead IT projects: server builds, Office365 migrations, network upgradesManage Microsoft 365 (Exchange, SharePoint, Teams, Azure)Maintain and monitor systems, servers, and hardwareCollaborate with vendors and mentor junior IT staff What You’ll Bring 5+ years in 3rdline or senior IT infrastructure roles? Expertise in Windows Server (2012–2025), Microsoft 365, Azure AD? Knowledge of Cisco Meraki, Hyper-V, networking protocols? Strong problem-solving and communication skills? ITIL experience preferred Benefits Career development & trainingMedicash health planPension schemeGenerous holiday allowanceEmployee discounts & referral bonuses The client is looking to fill this opportunity immediately, so please apply More ❯
Witney, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Profectus
Profectus has a brand new opportunity for a well-established company who are growing their existing support team. The position 2nd/3rdLineSupport/SupportEngineer is required for supporting their growing internal team, you will be based in their Witney office within their IT team supporting … internal and external clients. Duties and Responsibilities 2nd/3rdlinesupport to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and … 1st/2nd line engineers Skills and Requirements Experience supporting and implementing Microsoft Server, VMware, Microsoft SQL and Citrix Office365 – inc: SharePoint, Teams, One Drive and Email Good practical knowledge with Active Directory, Group policy, Multi-factor authentication, patching and Wi-Fi. Good practical knowledge of networking Deliver major system upgrades and project work Please note this role More ❯
3rdLine Cloud Support Network Engineer - Must have an Active DV Clearance We are seeking a 3rdLine Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure … engaging directly with customers and stakeholders, and handling technical escalations via the IT Service Management Toolset. Key Responsibilities: Provide 3rdline network support to a secure, mission-critical environment Monitor Event Management tooling, triage alerts, and escalate where necessary Engage with internal teams, customers, and stakeholders on issue resolution Contribute to service improvement and documentation More ❯
Are you a tech-savvy problem solver with a passion for IT infrastructure? Reassured is looking for a ThirdLine IT SupportEngineer to join our dynamic team in Basingstoke! We're on the hunt for a self-motivated, solution-focused individual who thrives in a fast-paced environment. As a 3rdLineEngineer, you'll be the go-to expert for advanced troubleshooting, system maintenance, and project-based infrastructure tasks. You'll work closely with our … IT Service Desk and Infrastructure teams, ensuring seamless support across the business. Responsibilities What you'll be doing: Providing expert 3rdlinesupport for escalated technical issues, ensuring timely resolution in line with SLAs Supporting and maintaining core systems including backups, monitoring tools, and documentation Playing a key role in infrastructure More ❯
location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems. Responsibilities: Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. Maintain systems, install new equipment, and make modifications to client infrastructure … resolution methodology. Qualifications: +4 years of related IT experience in an enterprise or server based environment. Must have 3+ years of recent systems maintenance and end user technical support experience. Excellent desktop and server troubleshooting skills. Strong hands-on experience in Azure, Windows Server, MS Exchange/365, Active Sync, Active Directory, LAN/WAN, MDM and Microsoft More ❯