3rdLine Service Desk Engineer Epsom, Surrey As a 3rdLine Service Desk Engineer this role will be 5 days a week onsite My client a leading financial services organisation based in Epsom, Surrey, who are recruiting for a 3rdLine Service Desk Engineer, with … experience in a similar 2nd/3rdline role in an ITIL environment with knowledge of desktop and server operating systems, AZURE, O365, SaaS, MDM, Active Directory, Exchange, O365, GPO, basic networking, virtualisation (VMware, Hyper-V) and scripting (Batch, PowerShell) As a 3rdLine Service Desk Engineer, you will be providing IT … to the Service Desk & Cyber Security team via telephone, e-mail, and ticketing system, when appropriate, to ensure courteous, timely and effective resolution of end user issues within SLAs. 3rdLine Service Desk Engineer Benefits: Salary: c£45,000 - £50,000 per annum 22 days annual holiday (Increase to 27, 1 additional day per year More ❯
3rdLine Support Engineer, COR7287 We have an excellent opportunity for a 3rdLine Support Engineer to join a thriving company based in Didcot. The Role Working as a 3rdLine Support Engineer, the successful candidate will be expected to take on all problems that … come into the support business and aid their solution. The 3rdLine Support Engineer will help with the completion of on-running project work with clients, work that can be wide-ranging with a lot of variety! The Company This is a great company to work for! They have a strong emphasis on employee engagement … and the provision of high-quality IT Support The team is friendly, helpful, and strong from a technical perspective. Joining as 3rdLine Support Engineer you will have great opportunities for development and career progression. What's Required? Whilst enthusiasm and the ability to provide a highly personable service are key, it is hoped that More ❯
3rdLine IT Engineer Ideal opportunity for a skilled 3rdLine IT Engineer with 5+ years of senior IT support experience, looking to lead infrastructure projects and support a dynamic, multi-site organisation. Full-time, permanent position based in Kent, offering a salary of £45,000 per annum. Immediate start … innovation, they offer a collaborative culture and provide cutting-edge solutions across various industries, including education, healthcare, government, and commercial sectors. What will you be doing? Joining as a 3rdLine IT Engineer, you'll take ownership of both day-to-day infrastructure support and key technology projects. You will be supporting multiple sites, deploying … new systems, leading server and network upgrades, and ensuring the smooth running of complex infrastructure environments. Key responsibilities include: Acting as the go-to expert for 3rdline technical support across multiple UK sites. Leading and delivering infrastructure projects, such as deploying on-premises servers, managing Office 365 tenant migrations, and configuring networks. Overseeing the day-to More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
InfraView Ltd
3rdLine Support Engineer (Azure, 365) Southampton £40,000 - £50,000 3rdLine Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) Do you want to be an exceptional 3rdline support engineer that gets heavily involved with final escalations … Do regular updates, fix network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rdline support team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking for an … impressive 3rdLine Support engineer that wants to excel in the MSP space using the latest cutting-edge technology. 3rdLine Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) The Cloud & IT Infrastructure space is constantly shifting. Get the latest job opportunities from top More ❯
Eastbourne, East Sussex, South East, United Kingdom
Nextech Group Limited
We're Hiring! Role: Senior Microsoft Specialist - 3rdLineEngineer Salary: £50,000 + benefits Location: Onsite, Eastbourne Are you a Microsoft powerhouse ready to take the lead on complex technical challenges? We're looking for an experienced Senior Microsoft Specialist (3rdLineEngineer) to join our growing IT team … guidance, and solutions across our Microsoft stack. ?? About the Role As a Senior Microsoft Specialist, you'll act as the go-to expert for all things Microsoft, leading on 3rdline escalations, delivering infrastructure projects, and mentoring junior engineers. You'll bring deep knowledge of Microsoft 365, Azure, Windows Server, and Active Directory, with the confidence to … design, and implement scalable enterprise solutions. ?? What You'll Do Provide expert-level support across Microsoft technologies (M365, Azure, Windows Server, AD, Exchange, Intune, etc.) Take ownership of critical 3rdline incidents, ensuring swift resolution and root cause analysis Lead infrastructure and cloud migration projects end-to-end Support security and compliance initiatives across Microsoft environments Collaborate More ❯
Basingstoke, Hampshire, South East, United Kingdom
Dxp Talent Ltd
3rdLineEngineer - Basingstoke 3 months initial contract Hybrid £350 to £400 Inside IR35 DXP Talent is hiring for a talented 3rdLineEngineer to join our client based in Basingstoke for an initial 3 months with a strong chance of further extensions. Joining a small but experienced team, the … 3rdLineEngineer will be supporting our client with a range of day to day escalations raised from the Service Desk Team in addition to looking after the existing, hybrid Infrastructure. Candidates will ideally have 5+ years experience in 3rdLine/Infrastructure Support and can demonstrate good technical skills and knowledge More ❯
2nd/3rdLineEngineer Sittingbourne £35k - £45k Are you an experienced 2nd or 3rdLineEngineer ready for a new challenge? Would you enjoy a work pattern that gives you regular extended breaks? Are you confident supporting both systems and network infrastructure issues across a varied client base? We … are recruiting for a Service Desk Engineer (2nd/3rdLine) to join a respected and growing IT Managed Services Provider based in Sittingbourne, Kent. This is a hands-on role working as part of a small, friendly technical team providing remote support to a wide range of business clients. You will be supporting a … an ideal opportunity for someone who enjoys solving technical issues and wants to work across both infrastructure and connectivity challenges. What you will be doing: Providing remote 2nd and 3rdline support to clients across desktop and server environments Troubleshooting Windows Server, Microsoft 365, Active Directory, and Group Policy Supporting routers, switches, firewalls (WatchGuard experience a bonus More ❯
Berkshire, South East, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
3rdLine MSP Engineer - Berkshire | £36,000-£42,000 | Hybrid Are you an experienced IT Engineer with a solid foundation in 2nd/3rdLine support and exposure to MSP environments? Looking to step up into a senior technical role with real variety, responsibility, and flexibility? This could be your … a well-established Managed Service Provider based in Berkshire , delivering reliable, high-quality IT solutions to a growing portfolio of clients. We're looking for a capable and motivated 3rdLineEngineer to join our team and handle complex escalations, project delivery, and infrastructure improvements - both remotely and on-site. ?? The Role: Act as an … delivered to a high standard Mentor junior engineers and support ongoing service improvement ? What We're Looking For: 3+ years of hands-on IT support experience , including 2nd and 3rdLine responsibilities Some MSP experience - enough to understand the pace, variety, and customer focus involved Strong knowledge of Microsoft ecosystems: Windows Server, Active Directory, Microsoft 365, and More ❯
3rdLine IT Engineer (Technical Account Manager) Join Our Expert TAM Team Ringwood (BH24) | Up to £39K & Great Benefits Are you a seasoned 3rdLine IT Engineer looking to take your technical career to the next level? Do you enjoy solving complex problems, building strong client relationships, and shaping technical … strategy? If so, entrust IT Group wants to hear from you. Were expanding our Technical Account Manager (TAM) Team , and were looking for a confident, customer-focused engineer with a solid background in infrastructure, cloud services, and endpoint management. This role goes far beyond support youll be a trusted advisor and project leader for your clients. Whats on … Real variety work with different clients and solve a wide range of technical challenges Professional growth well support your development every step of the way Key Responsibilities of the 3rdLine IT Engineer : Acting as the technical lead for a portfolio of clients, owning their long-term technical roadmap Delivering 3rdlineMore ❯
Hastings, Sussex, United Kingdom Hybrid / WFH Options
In Technology Group
3rdLine Support Engineer - Contract Position - Hybrid Remote (Hastings) We have a new requirement for a 3rdLineEngineer to join an MSP, working out of their Hastings office on a hybrid-remote basis. This is an initial 3-month contract with strong potential for extension. Location: Hybrid Remote - Hastings … events as part of the L3 team Focus on escalated helpdesk tickets, with occasional support across L2 Carry out firmware upgrades, infrastructure checks, and project delivery If you're 3rdLineEngineer, available immediately, and has relevant experience working within an MSP or IT Consultancy environment, please click APPLY! In Technology Group Ltd is acting More ❯
Hastings, East Sussex, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLine Support Engineer - Contract Position - Hybrid Remote (Hastings) We have a new requirement for a 3rdLineEngineer to join an MSP, working out of their Hastings office on a hybrid-remote basis. This is an initial 3-month contract with strong potential for extension. Location: Hybrid Remote - Hastings … events as part of the L3 team Focus on escalated helpdesk tickets, with occasional support across L2 Carry out firmware upgrades, infrastructure checks, and project delivery If you're 3rdLineEngineer, available immediately, and has relevant experience working within an MSP or IT Consultancy environment, please click APPLY! In Technology Group Ltd is acting More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Nextech Group Limited
Join Our Client as a 3rdLineEngineer in Milton Keynes! Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: 3rdLine Technical … They are looking for a dynamic individual to join the team and help them maintain their high standards of service in their own Internal IT function. Key Responsibilities: Provide 3rdLine Technical Support, act as an escalation point for 1st and 2nd Line Teams Assist with the implementation and maintenance of IT systems. Liaise with … of issues. Act as a key member of the team in planning, delivering, and leading on IT Projects. What We're Looking For: Proven experience in a 2nd/3rdline support role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency in Active More ❯
3rdLine Infrastructure Engineer Camberley Onsite £37k to £40k + Company Car or Car Allowance DXP Talent is hiring for a 3rdLine Infrastructure Engineer to join an International Engineering Business in Camberley. This is an exciting role that offers a lot of autonomy and the chance to shape the … future direction of IT across the business whilst also having scope to develop into a Leadership position. Day to day, the 3rdLineEngineer will be managing the on-prem Network Infrastructure whilst also being heavily involved in delivering projects. The successful candidate will need to be able to manage their own workload and schedule More ❯
Technical Support Engineer (3rdline Windows O365 Azure) Epsom to £50k Are you a technologist with advanced problem solving and communication skills? You could be progressing your career at an independent Building Society that specialise in savings and mortgages, within a friendly and supportive team environment. As a Technical Support Engineer, you will … Monday to Friday; there is free parking a 10-minute walk away, bus and train links. About you: You have experience working in a service desk environment in a 3rdline support function, acting as an escalation point You have experience with desktop and server operating systems, Windows, O365 You have a good knowledge of Azure You … up to 10% contribution) 25 days holiday Private Healthcare Life Assurance Company bonus Professional study support Apply now to find out more about this Technical Support Engineer (3rdline Windows O365 Azure) role. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're More ❯
Role: 3rdLine IT Support Engineer Location: Witney (4 days) Henley (1) Salary: £50,000 - £55,000 Profile A growing organisation based in Witney are looking to add a 3rdLine IT Systems Support Engineer to their team . The ideal candidate will have experience of working in a 3rdLine IT Engineerline role and have strong communication skills. Having experience of working on a variety of projects will be a massive plus for this position. It is essential that you have a driving license for this position as occasionally you will need … to also support their Henley office 1 day a week. Key Responsibilities To be an effective point of contact for Internal IT, resolving issues, escalating internally, or referring to 3rd parties as appropriate Experience with Cloud environment such as Microsoft Cloud and Azure Excellent interpersonal skills and verbal communication needed for this support position Installing and configuring computer hardware More ❯
Role: 3rdLine Support Engineer Location: Gillingham, Kent (with occasional travel) Salary: £45,000 Role setup: Onsite - Mon-Fri, 08:30-17:00 Take the Lead in a High-Impact IT Role Are you an experienced 3rdLine Support Engineer ready to step into a role where your skills really … Be Doing As a key member of the IT team, you'll provide expert-level support and lead infrastructure upgrades, ensuring systems are reliable, secure, and future-ready. * Deliver 3rdline support across different locations * Lead IT infrastructure projects - servers, networking, Office365 migrations* Manage Microsoft 365 (Exchange, SharePoint, Teams, Azure)* Support and enhance networking infrastructure (VPNs, VLANs … with internal teams and third-party vendors* Document solutions and improve infrastructure processes* Mentor 1st/2nd line support staff What You Bring * 5+ years in a 3rdline or senior infrastructure support role* Familiarity with ITIL frameworks and best practices* Proven ability to manage and support complex technical environments Preferred Technical Skills: * Windows Server More ❯
Role : 3rdLineEngineer Location : Portsmouth (Onsite) Salary : £45,000 - £50,000 Project-Focused Role | Senior Escalations | Progression to Lead & Cloud Were working with a busy and highly technical MSP based in Portsmouth that supports a wide mix of modern infrastructure environments. Theyre now hiring a 3rdLineEngineer to … strong technical skills whos ready to move beyond day-to-day support and start taking ownership of deployments, migrations, and infrastructure improvements. If youre looking for a senior engineer role with room to grow, youll be right at home here. Required Skills: Proven experience with Windows Server, Active Directory & Microsoft 365 Strong knowledge of Hyper-V including clustering More ❯
3rdLine Network Engineer - London ££50,000 - £60,000 GBP + Bonus & Package Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent 3rdLine Network Engineer - Juniper Anson McCade | London Area, United Kingdom (On-site) An excellent opportunity to join a leading IT MSP and trusted gold-level … defence partner of the UK MOD. Due to significant growth, our client is looking for a skilled 3rdLine Network Engineer to support the management, monitoring, and optimization of highly secure network infrastructure. What's in it for you? Salary up to £60k (dependent on experience) Company bonus scheme - 10% Security clearance bonus - 10% Enhanced More ❯
3rdLine IT Support & Infrastructure Specialist Gillingham, Kent Monday–Friday, 08:30–17:00£40,000 - £45,000 About the Role: We're seeking an experienced 3rdLine IT Support & Infrastructure Specialist to join our clients dynamic IT team. You’ll lead infrastructure support and improvements across our UK sites, delivering robust solutions and … driving IT projects forward. Key Responsibilities Provide 3rdline support across 8 locationsLead IT projects: server builds, Office365 migrations, network upgradesManage Microsoft 365 (Exchange, SharePoint, Teams, Azure)Maintain and monitor systems, servers, and hardwareCollaborate with vendors and mentor junior IT staff What You’ll Bring 5+ years in 3rdline or senior IT infrastructure More ❯
3rdLine IT Support Engineer Location: Witney Office 4 days a week (1 day a week in Henley) Job Type: Full-time Department: IT A new exciting permanent opportunity has become available for a dedicated 3rdLine IT Support Engineer, to join a growing wealth management business IT team, based … for supporting IT operations throughout the company, ensuring efficient and effective technology use and supporting their growth and development strategies. Day-to-Day of the Role: Provide thirdline response as part of the IT support team, handling internal queries and incidents, including telephone, remote, and deskside support. Serve as an effective point of contact for internal IT … 4x salary Death in Service cover Access to the Company’s Permanent Health Insurance Scheme Access to the Cycle to Work Scheme How to Apply: To apply for the 3rdLine IT Support Engineer position, please apply immediately to be considered. More ❯
2nd/3rdline Support Engineer (MSP Experience Required) Permanent IT Support BBBH80 Conor May-Payne Apply now Job Title: 2nd/3rdline Support Engineer (MSP Experience Required) Location: Reading The Role A leading Managed Service Provider is seeking a talented 3rdline support engineerto join … it aligns with our current job openings. If your skills are a perfect match, a recruiter will be in touch to discuss the opportunity further. Helpdesk Technical Support Engineer - MSP Experience Required View job Omagh, County Tyrone Permanent View job Service Desk Team Lead Permanent View job Service Desk Team Lead Permanent View job 1st LineMore ❯
3rdLine Network Engineer Bracknell - on site Salary to £55,000 plus package to around £62,000 Must hold or be eligible for DV Sanderson are working with a major supplier to the UK Government in their search for a 3rdLine Network Engineer to be based in Bracknell. You More ❯
Eastbourne, East Sussex, South East, United Kingdom
Nextech Group Limited
3rdLine Service Desk Engineer Location: Eastbourne Industry: IT Managed Services Setup: 5 days onsite We're looking for an experienced 3rdLine Service Desk Engineer to join our fast-growing IT Managed Services team in Eastbourne. If you love solving complex technical problems and want to make a real … Azure, Windows Server, VMware). * Acting as an escalation point for the service desk team. * Building strong client relationships through excellent service. What we're looking for: * Strong 3rdline support experience, ideally within a Managed Services environment. * Expertise in cloud and on-premise technologies. * Full UK driving license. * Experience working with both public and private sector More ❯
3rdLine Messaging Application Engineer Basingstoke £55k plus 3% bonus and 10% DV bonus Candidates must be willing and eligible to go through SC and DV clearance for this role I am looking for an experienced 3rdLine Messaging Engineer for a client of mine who are a leading IT More ❯
3rdLine Cloud Support Network Engineer - Must have an Active DV Clearance We are seeking a 3rdLine Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers … and stakeholders, and handling technical escalations via the IT Service Management Toolset. Key Responsibilities: Provide 3rdline network support to a secure, mission-critical environment Monitor Event Management tooling, triage alerts, and escalate where necessary Engage with internal teams, customers, and stakeholders on issue resolution Contribute to service improvement and documentation upkeep Shift patterns are More ❯