11 of 11 3rd Line Support Engineer Jobs in the South East

3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support … join their Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You … circlerecruitment (dot) com to join a forward-thinking MSP with a strong reputation and a friendly team culture. Key skills: MSP, 1st line, 2nd Line, 3rd Line, IT Support, Managed services, Microsoft, Azure, Office 365, IT Infrastructure, MSP, Education, Stevenage, Hertfordshire, St Albans, Welwyn Garden City, Hertford, Luton Circle Recruitment is More ❯

Position: 3rd Line Support Engineer Location: Witney, Oxfordshire Salary: £35,000-£45,000 DOE As a 3rd Line Support Engineer, you will be the escalation point for complex technical problems that 1st and 2nd line support teams cannot … resolve. You'll work closely with infrastructure, development, and network teams to troubleshoot, diagnose, and fix critical issues across multiple platforms and applications. Key Responsibilities: Provide second and third-line IT support, acting as part of the contact team for internal queries, incidents, user requests, and problem resolution. This includes telephone, remote, and deskside support. Serve … Collaborative team culture with a focus on work-life balance Required Skills & Experience: Experience with Microsoft Cloud and Azure, plus excellent communication skills are essential. Proven experience in a 3rd line support or similar senior technical role Solid hands-on experience with network infrastructure, including switches, routers, firewalls, VPNs, and network troubleshooting Excellent problem-solving More ❯

3rd Line Support Engineer Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive 3rd Line Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make … a real impact in the education sector. What youll do: Provide 2nd & 3rd line support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff More ❯

3rd Line IT Support Engineer Our client is seeking a 3rd Line IT Support Engineer to join their team and play a key role in keeping our systems running smoothly. Reporting to the IT Manager, you’ll provide hands-on support across servers, desktops … the go-to person for troubleshooting, resolving issues, and supporting business-critical projects, ensuring our colleagues have the tools they need to succeed. What you’ll do: Provide support across hardware, software, phones, mobiles, and specialist systems. Manage helpdesk enquiries, escalating where needed and seeing issues through to resolution. Support servers (Windows 2012/2016), Exchange … Maintain IT documentation and ensure smooth daily operations. What we’re looking for: Minimum 5 years’ experience in IT support or service function with experience in a 3rd Line Support position is a must have. Technical expertise in Server Maintenance (2012 to 2016), Backups (Veeam) and Network Infrastructure is a must have Strong More ❯

3rd Line Support EngineerPrinces Risborough (Hybrid)£35,000 - £40,000 We’re looking for a skilled and proactive 3rd Line Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real … impact in the education sector. What you’ll do: Provide 2nd & 3rd line support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training More ❯

3rd Line Storage Support Engineer Location Basingstoke (5 days on site) Excellent opportunity to join a world-leading IT MSP and trusted partner to the U.K. MOD. As a 3rd Line Storage Support Engineer, youll play a vital role in maintaining and supporting enterprise-grade backup … and storage solutions, ensuring high availability and resilience across secure infrastructure environments. This is a hands-on role involving daily operational support, event monitoring, and lifecycle management of critical storage platforms. Youll work closely with internal teams and stakeholders, contributing to a high-profile government account. Whats on Offer: Salary Up to £50k DOE 5% company bonus … Security clearance bonus Benefits pack 10% employer pension, 26 days leave plus banks, private medical, life assurance & more Certification support paid exams and training materials for professional development On-call rota 1 week in every 4/5 (compensated) Excellent career progression and skill up opportunities What youll be doing: Supporting and maintaining enterprise storage and backup platforms More ❯

3rd Line Cloud Support Network Engineer - Must have an Active DV Clearance We are seeking a 3rd Line Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure … engaging directly with customers and stakeholders, and handling technical escalations via the IT Service Management Toolset. Key Responsibilities: Provide 3rd line network support to a secure, mission-critical environment Monitor Event Management tooling, triage alerts, and escalate where necessary Engage with internal teams, customers, and stakeholders on issue resolution Contribute to service improvement and documentation More ❯

The Service Desk Analyst will play a key role in providing 2nd/3rd line support within the FMCG industry. This position is based in Thatcham and requires a proactive approach to resolving technical challenges efficiently. Client Details The employer is a well-established organisation within the FMCG sector, known for its innovative approach and … commitment to operational excellence. As a mid-sized company, they offer a collaborative environment and a strong focus on delivering quality solutions to their customers. Description Provide 2nd/3rd line support across the organisation. Log and manage service requests and incidents through the ticketing system. Ensure timely resolution of technical problems, escalating when necessary. … in setting up and maintaining hardware, software, and network systems. Deliver excellent customer service to internal users and stakeholders. Contribute to maintaining IT documentation and knowledge base articles. Support the roll-out of new technology tools and systems within the company. Collaborate closely with other teams to ensure seamless IT operations. Profile A successful Service Desk Analyst should More ❯

GBP Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Overview Our client is seeking an experienced 3rd Line Support Engineer to provide high-level support across critical infrastructure environments. This role will focus on troubleshooting, maintenance, and collaboration with technical teams to ensure stability and security of systems. … The successful candidate will have a strong background in infrastructure support and a proven track record of managing complex environments. Key Responsibilities Troubleshoot infrastructure issues (Windows, RHEL, SAN, GPOs, WSUS, AD, AppLocker, etc.). Collaborate with Network, Engineering, and SOC teams to resolve end-user issues. Work directly with client leads on escalated incidents. Perform patching and maintenance … on test and live environments, including antivirus, WSUS, RHEL, and product updates. Manage PKI certificates and SIEM tooling. Provide support to Engineering and Test teams. Carry out Active Directory administration (accounts, groups, memberships, permissions, etc.). Participate in the on-call rota to provide 24/7/365 support. andidate Profile Essential Experience: Strong background in infrastructure More ❯

3rd Line Cloud Support Network Engineer (DV CLEARED) Contract Type: Contractor Location: Basingstoke fully on site (Travel to customer site required) Rate: £500 per day inside IR35 Working Pattern: Shift Working (0700 – 1500 or 1100 – 1900) Clearance Required: DV Clearance active Target Start Date: ASAP Target End Date: 6 months from Start Date … Join the team as a 3rd Line Cloud Support Network Engineer. This role is crucial for assisting a high-profile user community, involving daily interactions with customers and stakeholders, and utilising IT Service Management Toolsets. Monitoring of Event Management tooling, triage, and escalation are critical aspects of this position. Day-to-day of the role … Assist in the monitoring and management of network operations using Event Management tooling. Provide high-level technical support and troubleshooting for network issues. Engage daily with customers and stakeholders using the IT Service Management Toolset. Triage and escalate issues as necessary to ensure rapid resolution. Maintain and manage network security protocols and configurations. Required Skills & Qualifications: Proficiency with More ❯

Operations Analyst Engineer IT&D End User Computing Operations Analyst Engineer Duration: 6 Month Contract (Likely to extend to 12 Months) Location: Plymouth (Mostly Remote Working) Pay Rate: From £400 per day Job Overview: We're looking for an Operations Analyst Engineer to support the delivery of efficient, technology-driven services within … a leading UK electricity network operator. Working closely with Operations Lead Specialist Engineers, you'll provide technical support, resolve IT issues, and help implement solutions that enhance the performance and reliability of electricity distribution systems. Responsibilities and Duties: Work closely with the User Operations team, Service Desk, the Field User team and customers to resolve escalated, complex and … and Safety at work requirements, including fire and emergency precautions. Experience, Knowledge and Skills: Experience of working with and resolving difficult technical problems. Experience of technologies used to support endpoints within an enterprise environment. Experience of working in a customer facing role. Endpoint Management: SCCM, Intune, Autopilot, MDT, etc. Operating System: Extensive knowledge of Windows 10 and Windows More ❯