3rdLineSupportEngineer, Systems Engineer, London, COR7398 A Microsoft focussed Systems Engineer, is urgently required to join a global organisation in their central London-based office. Joining a small highly skilled team of Service Desk Engineers, the 3rdLineSupportEngineer … and AWS) cloud environment! This is a technically challenging role and would suit a Systems Engineer who enjoys working within a fast paced and diverse environment. The 3rdLinesupportEngineer will cover both BAU support and take a leading role on project work, working with the latest Microsoft … offers an incredible opportunity to gain skills from an unrivalled technical environment. Benefits Generous bonus scheme, up to 20% Excellent opportunities for career advancement What’s required of the 3rdLineSupportEngineer? Demonstrable 3rdline Windows server support experience Virtualisation through VMWare/Hyper-V Previous experience More ❯
3rdLineSupport Core Engineer Must have an Active DV Clearance An exciting opportunity has arisen for an experienced 3rdLineSupport Core Engineer to join a dedicated team supporting a highly secure customer environment. This is a hands-on role for someone who thrives on … problem-solving, collaboration, and delivering robust technical solutions within a mission-critical setting. About the Role - 3rdLineSupport Core Engineer As a 3rdLineSupport Core Engineer , you'll provide advanced technical support across multiple sites, working on both virtual and physical systems. … live operations, ensuring stability, performance, and security across all services. The role includes participation in an on-call rota to ensure continuous service support. What We're Looking For - 3rdLineSupport Core Engineer Proven experience delivering 3rdline technical support within secure or complex environments. Strong skills More ❯
South East London, London, England, United Kingdom
MillsHill Recruitment Limited
3rdLineSupportEngineer - Managed Services Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. My client is a fast expanding IT Services company that due to continued success are in the market for a proven 3rdLineSupport Engineer. As 3rdLineSupportEngineer you will have a solid background in a fast paced MSP environment. You will have a broad range of technical skills across technology such as Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. … The 3rdLineSupportEngineer will be working proactively as part of the escalation (3rdLine) team on behalf of customers, ensuring an exceptional customer experience. You will have a customer first mindset with exceptional communication skills (verbal and written). A reliable individual who enjoys working autonomously with a More ❯
2nd/3rdLine IT SupportEngineer, Oxford, COR7382 Are you an experienced IT SupportEngineer looking to take ownership of projects and technical delivery within a growing MSP? This could be the perfect next step for you! The Role As a 2nd/3rdLine … is primarily remote with some work from their Oxford offices, and client site visits as required. What’s Required? The ideal candidate will have: Solid experience in 2nd or 3rdLine IT Support, ideally within an MSP environment Strong knowledge of Microsoft 365, Azure, and Windows Server technologies alongside networking fundamentals (DNS, DHCP, VPN, firewalls … are essential. Whats next? Ready to take your IT career to the next level? Apply today to join this ambitious and forward-thinking MSP as their next 2nd/3rdLine IT SupportEngineer! 2nd/3rdLine IT SupportEngineer, Oxford, COR7382 Corriculo acts as More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
SER (Staffing) Ltd
2nd/3rdLine IT SupportEngineer– London –£43,000 - Hybrid Working! I’m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd LineEngineer to their team. This is a great next step for someone with around 3+ … years’ experience in IT infrastructure, ideally within an MSP environment. The Role You’ll deliver advanced 2nd/3rd-linesupport, act as an escalation point for junior engineers, and get involved in a range of client projects including upgrades, migrations, and virtualisation work. Key Responsibilities Provide 3rd-line troubleshooting across servers … Mon–Fri WFH Fridays + additional remote days 22 days holiday + BH (rising to 25) Company socials, awards & referral bonuses Professional development & training opportunities If you're a 3rd-line or strong 2nd-lineengineer ready to step up in a dynamic MSP, get in touch for more details. The client is More ❯
Princes Risborough, Buckinghamshire, England, United Kingdom Hybrid/Remote Options
Xact Placements Limited
3rdLineSupport EngineerPrinces Risborough (Hybrid)£35,000 - £40,000 We’re looking for a skilled and proactive 3rdLineSupportEngineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real … impact in the education sector. What you’ll do: Provide 2nd & 3rdlinesupport, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training More ❯
3rdLineEngineer - Solaris Basingstoke £55k plus 3% bonus and 10% DV bonus and 10% Pension Candidates must be willing and eligible to go through SC and DV clearance for this role I am looking for an experienced 3rdLine Messaging Engineer for a client of mine who are a More ❯
Job title: 3rdLine AV SupportEngineer Role Type: Permanent, Full time Location: London Join a dynamic team of AV experts delivering high-quality support services across client environments. This role offers collaboration with cross-functional teams, weekly self-development time, staggered shifts, and opportunities for on-site work. Key Responsibilities … Provide incident, request, change, and problem management support. Troubleshoot AV issues, meet SLA targets, and perform root cause analysis. Monitor systems, escalate issues, and suggest service improvements. Support remote and on-site upgrades and contribute to knowledge sharing. Collaborate with project teams and attend regular reviews and client meetings. Participate in on-call rota and occasional planned on … site support. Required Skills & Experience: 2+ years in AV support within a service operations environment. Strong knowledge of Microsoft Teams Rooms and AV hardware (Yealink, Logitech, Lenovo, Poly, Surface Hubs, Teams phones). Proven L2-L3 support experience, excellent communication, and problem-solving skills. Ability to manage workloads, work flexibly, and collaborate effectively. More ❯
Basingstoke, Hampshire, South East, United Kingdom
Sanderson Recruitment
Your role will involve: All incident management related tasks for the 3rdline live service - incident management and resolution while adhering to strict SLA's. Provide introduction and mandatory CBT training on systems for all new employees/contractors. When required, perform detailed and extensive investigations on any ongoing Problem Records and escalate where necessary. Complete backups … of live and reference platforms. Provide advice and assistance to 4th line SMEs when required Production of KBA's and/or Work Instructions to enable and assist colleagues Resolve and implement Ad-hoc work requests raised against the queue. Search for new processes to drive CSI improvements. Your transferable skills and experience: Advanced Knowledge and experience of … need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯