1 3rd Line Support Manager Jobs in the South East

Problem Manager - 3rd Line Support - Lead, Trends Reading - (2 days remote a week) £45k + bonus + benefits A leading technology focused manufacturing company, who's product widely services a huge section of the major global industries, are looking for a Problem manager/3rd Line support Lead. As Problem Manager and 3rd Line Team lead , you will be responsible for defining, managing and enhancing IT Problem Management processes in line with ITIL principles to ensure a high level … of customer service is achieved and maintained. Providing 3rd line support across all technologies of the managed service portfolio and managing a team of driven individuals. To be considered for the Problem manager position, you will need experience of : An IT service desk. more »