7 of 7 3rd Line Support Jobs in Avon

3rd Line Support Engineer | Stratford-Upon-Avon | £45,000-£52,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line Support Engineer | Stratford-Upon-Avon | £45,000-£52,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. More ❯

3rd Line Support Engineer | Stratford-Upon-Avon | £40,000-£45,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … a comprehensive perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rd Line Support Engineer | Stratford-Upon-Avon | £40,000/£45,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this More ❯

Senior 3rd Line Support Engineer - Microsoft Azure Previous experience working for a MSP is required Bristol - Hybrid (twice a month onsite) Full-time, Permanent £50K - £60K per year A dynamic and growing IT Cloud Managed Services Provider (MSP), is on a mission to empower people through technology. Based on the outskirts of Bristol they deliver … expert IT solutions, infrastructure modernisation, workspace transformation, and managed services to a diverse client base. The business is looking for a Senior 3rd Line Support Engineer to join their expert team and play a key role in delivering high-level Microsoft Azure technical support, and helping shape the future of the service offerings. … a fantastic opportunity for a skilled IT professional with a strong background in Microsoft 365, Azure, and virtualisation technologies to thrive in a collaborative and forward-thinking environment. Senior 3rd Line Engineer - What You'll Do Provide 3rd line/4th line support and resolve complex technical issues Manage escalated More ❯

The Job: Were delighted to be assisting our client with their need for a Senior IT Systems Engineer/Helpdesk 2 nd/3 rd Line Support to join their growing IT team. About the Role: On behalf of our client we are seeking a highly skilled Senior Engineer/2 nd/3 rd Line Helpdesk Support to support and maintain the existing managed IT support client base, while acting as the technical escalation point for the Service Desk team. This is a varied and hands-on role with responsibility for their service desk, escalations, and involvement in technical leadership across the business. This role will be … IT support, particularly within Azure and Microsoft 365 environments. Experience in an MSP environment is highly desirable. Previous experience in a Senior Engineer/2 nd/3rd Line Support helpdesk role Strong technical knowledge of Azure , Microsoft 365 , and Windows Server OS Experience with Active Directory , DNS , Remote Desktop Services , and network More ❯

3rd Line Engineer Up to £43,000 Bristol - Hybrid We’re working with a well-established MSP in Bristol that’s in an exciting phase of expansion. They’re looking for a well-rounded 3rd Line Engineer to join their team and play a key role in supporting their growing client base. As a … 3rd Line Engineer, you’ll handle a variety of technical challenges, from complex troubleshooting to solution design across a diverse range of technologies and customers. You’ll work in a supportive environment that encourages growth and development, with a hybrid working setup that offers the best of both worlds. Key Responsibilities: Acting as a senior point of … and ensuring excellent service delivery Contributing to documentation and knowledge sharing to drive continuous improvement Supporting project work, migrations, and upgrades when required Key Requirements: Proven experience in a 3rd Line role within an MSP or similar environment Split between BAU & Project work Strong understanding of Microsoft 365, Windows Server, networking, and troubleshooting across a range of More ❯

Senior IT Support Engineer, 2nd Line AND 3rd Line roles Location: Bristol Salary Range: £30000- 55000 + Benefits DOE ??? Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything … to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ?? You'll Stand Out With … Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯

3rdLineEngineer Upto£43,000 Bristol-Hybrid WereworkingwithawellestablishedMSPinBristolthatsinanexcitingphaseofexpansion.Theyrelookingforawell-rounded3rdLineEngineertojointheirteamandplayakeyroleinsupportingtheirgrowingclientbase. Asa3rdLineEngineer,youllhandleavarietyoftechnicalchallenges,fromcomplextroubleshootingtosolutiondesignacrossadiverserangeoftechnologiesandcustomers.Youllworkinasupportiveenvironmentthatencouragesgrowthanddevelopment,withahybridworkingsetupthatoffersthebestofbothworlds. KeyResponsibilities: Actingasaseniorpointofescalationfortheservicedeskandfieldengineeringteams TroubleshootingcomplexissuesacrossMicrosoft365,WindowsServerenvironments,networks,andmore Designingandimplementingtechnicalsolutionstomeetclientneeds Buildingstrongrelationshipswithcustomersandensuringexcellentservicedelivery Contributingtodocumentationandknowledgesharingtodrivecontinuousimprovement Supportingprojectwork,migrations,andupgradeswhenrequired KeyRequirements: Provenexperienceina3rdLinerolewithinanMSPorsimilarenvironment SplitbetweenBAU&Projectwork StrongunderstandingofMicrosoft365,WindowsServer,networking,andtroubleshootingacrossarangeoftechnologies Confidentstakeholdermanagement Excellentcommunicationskillsandtheabilitytobuildrapportwithclients Aproactive,problem-solvingmindsetandtheabilitytotakeownershipofissues Ifyourereadytotakeonyournextchallengepleaseapplyforimmediateconsideration. More ❯