1 of 1 3rd Line Support Jobs in Burton-upon-Trent

is provided by SF Technology Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range The IT 3rd Line Engineer is crucial to maintaining the functionality and security of our IT systems. This role provides technical support to users, manages hardware and software … Active Directory, Azure Active Directory and Intune is essential. Main responsibilities Act as the main point of contact for user hardware and software support. Collaborate with the IT support team to deliver comprehensive support services. Monitor the helpdesk ticketing system, prioritize issues, and respond promptly. Work with colleagues to troubleshoot and resolve escalated technical problems. Document … essential, as communication may be with both English and non-English speaking users. Seniority level Mid-Senior level Employment type Full-time Job function IT System Training and Support #J-18808-Ljbffr More ❯