Third Line Support
Alderley Edge, England, United Kingdom
Robertson Sumner
difference. Key Role Responsibilities Lead the planning and implementation of advanced infrastructure and technology solutions. Resolve high-level technical issues and provide expert guidance to 1st and 2nd line teams. Oversee complex projects including systems upgrades, migrations, and integrations. Collaborate with clients, vendors … and internal teams to ensure successful outcomes. Contribute to ongoing process improvement, documentation, and internal standards. Key Attributes Required 5+ years’ experience in a senior support or 3rd line role, ideally with project delivery experience. Deep technical understanding of infrastructure, networking, cloud platforms, and AV systems. Strong communication and leadership skills to support More ❯
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