4 of 4 3rd Line Support Jobs in the North West

/3rd Line IT Engineer. Leyland, Preston-Office based Monday to Friday. Reports To IT Manager -no hybrid working Along with 1st line support you provide 2nd and 3rd line technical support across this manufacturing business, ensuring … effectively. The role involves troubleshooting complex issues, supporting production-critical systems, and contributing to IT projects and continuous improvement. Key Responsibilities Provide 2nd and 3rd line support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents from 1st line support. Support ...

Consulting Ltd is seeking a Systems Engineer (3rd line) for our long standing client. The role is office-based, primarily supporting clients' IT systems through remote access technologies, with occasional client-facing installations or pre-sales support. You will work within a small team of 3rd … line engineers, manage complex escalations from 2nd line to resolution, install new solutions at customer premises, and assist the sales team with solution design. #J-18808-Ljbffr ...

Monday to Friday, standard business hours Hybrid working with one on-site day per week after the initial embedding period Responsibilities Deliver expert third-line support for Microsoft 365 applications including Outlook, Teams, SharePoint, Word, Excel and OneDrive Manage and secure devices through Intune, Autopilot … Microsoft Defender across remote and in-office users Monitor, troubleshoot and maintain Azure infrastructure including compute, networking and storage Support business-critical platforms such as CRM, payroll systems and internal portals Administer and maintain physical network infrastructure at all NRL sites Oversee business continuity, backup, and disaster recovery ...

time to time for installations or pre-sales support. Working within a team of 3rdline engineers, providing ICT service call management and third line support. To manage the more complex escalated support requests from 2ndline support through to resolution. Troubleshooting and resolving high level ...